tttxx

Q: Sound stuttering after Mountain Lion install

Dear community,

 

after having installed OSX Mountain Lion my sound startet stuttering whenever there is rapid movement on my screen.

This includes e.g. window movement, scrolling through image loaded websites or video playback (flash player, quicktime).

A restart didn't help. I'm using stereo output, not digital.

 

I have connected a second monitor but the problem persists after disconnecting it. Movement on the second monitor also causes the sound to stutter.

My GPU Diode temperature is at 85°C (there is some bug that keeps the GPU under load while a second monitor is connected AFAIK), but I guess it was the same under Snow Leopard.

 

In Snow Leopard the sound output was always perfect even under heavy load or heavy HDD I/O.

 

Any ideas?

iMac (27-inch Mid 2011), OS X Mountain Lion

Posted on Jul 28, 2012 5:55 AM

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Q: Sound stuttering after Mountain Lion install

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  • by Lyone,

    Lyone Lyone Aug 3, 2012 4:04 PM in response to dcollett.seattle
    Level 1 (0 points)
    Aug 3, 2012 4:04 PM in response to dcollett.seattle

    Videos running perfectly fine - 480p/1080p/4K's - anything.

     

    I rebootet for testing - audio is still a little cracking, but not as bad as it used to be by the time of my first post.

     

    30min of testing isn't that much, I would like to try more, but it's 1am where I live and I need to get up early

     

    I'll remain in this thread and will post results if I can get any noteworthy.

  • by dismud,

    dismud dismud Aug 3, 2012 4:13 PM in response to Lyone
    Level 1 (0 points)
    Aug 3, 2012 4:13 PM in response to Lyone

    I also have problems with audio cracking/stuttering (itunes) while browsing through some video files with preview on in finder. I'm using a usb audio interface. I hope this problem will be fixed soon.

  • by dcollett.seattle,

    dcollett.seattle dcollett.seattle Aug 3, 2012 4:18 PM in response to dismud
    Level 1 (5 points)
    Aug 3, 2012 4:18 PM in response to dismud

    Hi, dismud.

     

    Would you please try the same tests after unplugging the interface and restarting?

     

    Let us know what happens. Thanks.

     

    David

  • by dismud,

    dismud dismud Aug 3, 2012 5:03 PM in response to dcollett.seattle
    Level 1 (0 points)
    Aug 3, 2012 5:03 PM in response to dcollett.seattle

    Hi David, it seems it only affects external audio interfaces, i don't have any problms with the internal audio interface. Video's played well without any audio stuttering on both audio interfaces strange enough. I only have problems with previewing video's while listening to some audio tracks so far. Keep you'll posted if i'll discover other problems.

  • by Lyone,

    Lyone Lyone Aug 3, 2012 9:35 PM in response to Lyone
    Level 1 (0 points)
    Aug 3, 2012 9:35 PM in response to Lyone

    Hello again,

    just turned on my iMac 15min ago to play some music (VLC), after 5min it started to play choppy and the system became unresponsible for a few seconds. Now i can move the cursor again, but the music stays choppy, iTunes giving no sound at all. Plus - this is new to me - videos won't play audio either. So I'm in the club now, I guess...

     

    I took a screenshot a few seconds after the system became responsible again. I wonder what causes the red bars.

    VLC was at this value only 1-2 sec to buffer, it's not like it uses this amount of CPU all the time, just for information.

     

    applediscussions.jpg

     

     

    I hope it goes away after reboot... -.-

     

    (@ David; devices were plugged in. I reallydon't think that this was the cause, although I could be wrong.)

  • by IBurchett,

    IBurchett IBurchett Aug 4, 2012 12:57 AM in response to tttxx
    Level 1 (0 points)
    Aug 4, 2012 12:57 AM in response to tttxx

    I posted earlier but thought this extra info relevant:

     

    I too have noticed the full screen/small window discrepancy. Watching the BBC Olympic stream is fine in a window but after approx 30secs in full screen I can only describe the picture as grey blocks with bands of green moving about - ie corrupt video, although the sound carries on fine.

     

    Rebooting has no affect

     

    I have no additional sound devices plugged in nor anything else other than a wired mouse and keyboard.

     

    (Apr 2011 27" iMac)

  • by tttxx,

    tttxx tttxx Aug 4, 2012 2:30 AM in response to IBurchett
    Level 1 (10 points)
    Aug 4, 2012 2:30 AM in response to IBurchett

    Guys,

     

    obviously this is a common issue and I think a lot more people are affected than those who have posted here.

    Let's wait for 10.8.1, this is 99% a Mac OS bug and will be hopefully fixed first like the flashplayer freeze bugs in 10.7.0.

    I don't think we can fix this by ourselves.

  • by Bluspacecow,

    Bluspacecow Bluspacecow Aug 4, 2012 5:58 AM in response to dcollett.seattle
    Level 1 (40 points)
    Aug 4, 2012 5:58 AM in response to dcollett.seattle

    Still getting used to this crazy commenting system but hopefully you'll see this dcollett.seattle

     

    I finally remembered to download the MacBookProRetinaSMCUpdate.pkg and pull it apart with Pacifist :

     

    https://twitter.com/bluspacecow/status/231735301482094593/photo/1

     

    As far as I can tell the .smc file is a rom file specfic to that model of Mac and the other 2 files are to assist in installing it.

     

    I do not see any kernel extensions or any other system file you can pull out and jury rig onto some other model of mac.

  • by Bluspacecow,

    Bluspacecow Bluspacecow Aug 4, 2012 6:01 AM in response to Bluspacecow
    Level 1 (40 points)
    Aug 4, 2012 6:01 AM in response to Bluspacecow

    Aaaaand yet again the comment systems puts my replies at the end for some reason yet still requires me to click a post to reply to.

     

     

     

    Not sure if if bug or being a newb on these forums.

  • by Lyone,

    Lyone Lyone Aug 4, 2012 1:34 PM in response to tttxx
    Level 1 (0 points)
    Aug 4, 2012 1:34 PM in response to tttxx

    I agree with that, sounds reasonable. Although I was furious about finding a possible solution a few hours ago, now I gave up.

  • by markfrommississauga,

    markfrommississauga markfrommississauga Aug 4, 2012 7:55 PM in response to tttxx
    Level 1 (0 points)
    Windows Software
    Aug 4, 2012 7:55 PM in response to tttxx

    Wow  I thought I was the only one who had this trouble since the ML upgrade!

     

    I get the choppy Audio around once an hour I'm now using a clean install from Snow Leopard and it has started again!  The annoying part is that this is random, I've watched almost 2 hours of TV shows on iTunes with no problems, but now that I am watching a movie again on iTunes, it's started again!  I can usually pause the play for a few seconds and it clears up for about 15 min. but it comes back!

      I just don't get it! Running Lion I had a perpetual problem with my Time capsule not found for backups, but that trouble is fixed in Mountain Lion! However in Mountain Lion I can't even hope to finish a 1/2 hour Podcast without the audio glitching!  And it's not just the audio, when I'm trying to pause it, the cursor is jumping around and my mouse control is a mess!

      All this and I'm using an iMac that is just over a year old, i7 processer, 16GB RAM and a 2GB video card, 1 TB hard drive, and what is this?  is the sound card giving me troubles?  Am I using my crappy old Dell PC here?  I expect better from Apple!

      At least I can clone my Lion install back again and watch my videos and listen to Podcasts without any problems!

  • by BigB58,

    BigB58 BigB58 Aug 5, 2012 1:13 AM in response to tttxx
    Level 1 (0 points)
    Aug 5, 2012 1:13 AM in response to tttxx

    Hi folks,

    Having similar probs with my iMac, can play audio/ videos ok for hours then when I go back next day there is no sound!

    Reading through the thread I noticed that someone was asking about 3rd party apps? I have Boom installed which boosts the volume, had no problems with app until ML installed.D ont think its the app causing the problem, however if I stop the app and close, then go to settings and select the normal speakers output( instead of Boom) my sound comes back without rebooting.....

  • by BigB58,

    BigB58 BigB58 Aug 5, 2012 1:28 AM in response to BigB58
    Level 1 (0 points)
    Aug 5, 2012 1:28 AM in response to BigB58

    Sorry folks, forgot to add, When I'm playing music on iTunes I've noticed my trackpad is glitching and "laggy every so often.

  • by Victor In Munich,

    Victor In Munich Victor In Munich Aug 5, 2012 2:37 AM in response to tttxx
    Level 2 (151 points)
    Mac OS X
    Aug 5, 2012 2:37 AM in response to tttxx

    Add me to the list of those with issues.

     

    I use a magic trackpad and thought at first the SL trackpad bug was back, but then I also noticed in secondlife that music would slow down or speed up for no reason. I then also noticed the noise in iTunes. It doesnt make a difference for me if Im full screen or not. Finder lockups of 10 - 15 seconds occur too. Activity monitor shows CPU usage during the slowdowns as 20% or more system. Network spikes for some reason as well.

     

    Im on a mid 2011 iMac with 16GB ram SSD, 2TB HD & 2GB graphics.

     

    Sometimes, its happened 3 times today, as the trackpad slows, the system will just stop and crash to the grey crash screen and reboot. This might be more todo with flash though as on all 3 occations I was watching a flash video?

  • by markfrommississauga,

    markfrommississauga markfrommississauga Aug 5, 2012 8:23 AM in response to Victor In Munich
    Level 1 (0 points)
    Windows Software
    Aug 5, 2012 8:23 AM in response to Victor In Munich

    I forgot to mention, when the sound is glitching, my mouse/cursor movement jumps instead of moving smoothly, when the sound is fine, the mouse is fine.

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