Hotmail is no longer pushing emails to my phone...

I am having the same problem. Started a few days ago. I tried deleting the account and rebooting and adding account again and nothng works! Very fustrating not getting push email. I am not getting my email unless I manually open my mail folder. Today it pushed for 1/2 the day and it is starting again. Apple needs to do something. I know many people having this issue all of a sudden. Apple, help!

randallking wrote:

What causes you to state that the only way to get push with Hotmail is to use Exchange?

iOS: Supported push mail accounts

It could very well be a Microsoft problem. When changes happen on your account such as new messages arriving, it's Microsoft's responsibility to push those changes to the device.

What I'm not certain about is whether email push services such as Hotmail and Yahoo Mail use Apple's Push Notification Service or if they work outside of that. I'm off to read http://developer.apple.com/library/mac/#documentation/NetworkingInternet/Concept ual/RemoteNotificationsPG/ApplePushService/ApplePushService.html.

Microsoft were having issues with syncing mail to mobile devices. As stated here https://status.live.com/detail/hotmail they say the issue has now been resolved. Whether or not that is the case what you can do is try following steps provded in the article below:

iOS: Unable to send or receive email

If all steps in the article fail to resolve the issue I would suggest to refer back to microsoft.

If you are accessing the account as an Exchange account with the iPhone's Mail app which is the only way to have push access for received email with a Hotmail account, any problem with email being pushed out by the incoming mail server is a Microsoft problem.

If you are accessing the account as an Exchange account with the iPhone's Mail app which is the only way to have push access for received email with a Hotmail account, any problem with email being pushed out by the incoming mail server is a Microsoft problem.

Would you like assistance or would you like to attack those trying to help you? That is right he is just trying to help you. The links I posted above and Allan's advice will get you far. Listen to him you should, advice is good that he has.

I really don't think it's Microsoft. I am getting my mail on 3 computers via outlook and on my android tablet with no problem at all. Only on my IPhone I'm not getting push. And this is the device I need it to because it's always with me. What's the point to have to manually keep checking your email! Very upset over this. It has worked persect until a few days ago.

I don't see where anybody attacked anybody.

That said, Allan didn't offer "advice". He just said it's a Microsoft problem, which makes a lot of assumptions and does nothing to help. It also doesn't help to tell me I "don't understand push access", which is a very condescending statement to make.

I don't intend to spend my time going back and forth in this way, so this is the last post I will make on this topic other than discussions directly involving the problem at hand.

I appreciate the links you posted, by the way, but they didn't help in my case.

If you set up exchange then the push works as Allan stated. I use exchange for hotmail and the 750+ emails I got today on my iPhone indicates that it is working. I would suggest deleting it and set it up again as it could be account related.

RMS043061 wrote:

Only on my IPhone I'm not getting push.

Did you set up your Hotmail account on your iPhone as an Exchange account, or as the default Hotmail account type in your Settings? If you didn't set it up as Exchange, you won't get push. And if you think you had push while set up as a standard Hotmail account on your iPhone, you're mistaken (you had fetch).

That said, Allan didn't offer "advice". He just said it's a Microsoft problem, which makes a lot of assumptions and does nothing to help.

You came here with the assumption that it must be an Apple problem - it can't be anything else. "Apple needs to do something." It couldn't be a Microsoft problem - they have that very secure computer OS after all and there are never any reports about Hotmail accounts being hacked since most are accessed on that very secure OS that is Windows.

Push access for received email starts at the incoming mail server by the email account provider for the account. Therefore, it is a good idea to begin at the source so what was provided is very good advice by any measure of plain common sense.

To have push access for a Hotmail account requires creating the account as an Exchange account. The Hotmail account preset with the Mail app on iOS devices is not Exchange access by default.

http://www.mydigitallife.info/how-to-access-and-sync-hotmail-on-iphone-ipad-push -email-contact-and-calendar/

randallking wrote:

I'm sorry, but this is not correct. The default Hotmail setup is push, not fetch.

Sorry, wrong. In order to take advantage of Exchange ActiveSync with Hotmail (which is the only way to get push) is to use the Exchange setup in iOS.

{Edit: Thanks Allan, I see that you addressed the issue}

This article is from January 2011, and the news of Exchange support for Hotmail broke in late 2010. Since the article you linked was published, iOS 5 was released in the fall of 2011. iOS 5 included built-in support for Hotmail, including push support without having to use the Exchange configuration.