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Hotmail is no longer pushing emails to my phone...

Hi everyone,


My hotmail email has stopped pushing email to my Iphone...it was working fine before and now it is only getting emails when I manually go in...any advice please?

iPhone 4S, iOS 5.1.1

Posted on Jul 29, 2012 12:50 PM

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54 replies

Oct 8, 2012 7:09 AM in response to Kazpfc

My Hotmail/Outlook.com accounts were working perfectly under iOS 5. Once I upgraded to iOS 6, however, I've noticed a bunch of issues... The biggest issue of course is that push is no longer working. Most Exchange account users are reporting this problem and it's clear that Apple broke something in iOS 6. Related to push not working, I've also noticed Flagged messages on the iPhone are not being updated to match the server. Also messages replied to through the web are not being flagged as replied to on my phone as it did in iOS 5. Also in iOS 5 I was able to reply to a message using an alias address in my Outlook.com account, but in iOS 6 this doesn't work and I can only respond using the primary address.

Aug 15, 2013 7:42 PM in response to Kazpfc

My hotmail account is not updating either. I do think it is a microsoft issue only because several times I tried to log into my laptop and it is said "outlook is currently experiencing problems, please try again later." It has worked sometimes and then not sometimes. I have other accounts on the phone setup the same way and they are working.... not sure if it has something to do with the address.... the other two are @live addresses. It is driving me crazy... cause it keeps popping back to old emails that I have in my VIP so they keep popping on my screen and I think I have new emails.... Has anyone contacted microsoft about this? I'm going to try there next after I read a few more posts and see if anyone has come up with anything.

Any input appreciated and Thanks 🙂

Aug 15, 2013 7:47 PM in response to dy142

Microsoft were having issues with syncing mail to mobile devices. As stated here https://status.live.com/detail/hotmail they say the issue has now been resolved. Whether or not that is the case what you can do is try following steps provded in the article below:


iOS: Unable to send or receive email


If all steps in the article fail to resolve the issue I would suggest to refer back to microsoft.

Hotmail is no longer pushing emails to my phone...

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