Hotmail is no longer pushing emails to my phone...

Hi everyone,


My hotmail email has stopped pushing email to my Iphone...it was working fine before and now it is only getting emails when I manually go in...any advice please?

iPhone 4S, iOS 5.1.1

Posted on Jul 29, 2012 12:50 PM

Reply
54 replies

Jul 31, 2012 9:59 AM in response to Kazpfc

This is starting to get so fustrating. restarted my phone this mornig and as usual live mail notifications worked for a few hours and not stopping. i have to keep manually checking. What is the point of even having an iPhone if there is a chance of missing an email or getting ti too late. I have removed email account and rebooted and then added it again. still does not help. today i even did a hard reset and the same thing is happening. Not getting my email unless i manually check. this is so ridiculous already! My mail has worked on my phone for the longest. i changed nothing and a few days ago, no push notifications! Anyone solve this yet?

Jul 31, 2012 11:10 AM in response to randallking

randallking wrote:


What causes you to state that the only way to get push with Hotmail is to use Exchange?

Sorry about that, apparently I was relying on old information. As of iOS 5 the Hotmail template was added to Mail settings with the ability to support push, sorry for doubting you on that (I guess I should stick to things I have direct experience with and not parrot what I read in these and other forums).


Looking at other sites, iOS is not the only place where Hotmail push has been a problem, historically it seems to have periodic issues on the Android platform too. Whose fault it is doesn't matter at this point since, even if it is Apple's issue you're not going to get it resolved here since this is just a user-to-user forum. But just for kicks have you tried re-creating your Hotmail account using the Exchange template? (as was required in iOS 4)

Aug 2, 2012 5:28 AM in response to Kazpfc

I am having the same exact problem. I also read the article about the new outlook.com and it sayd it supposed to actually work better on smartphones and tablets. This is really starting to driver me crazy and they are doing nothing to resolve this. So far today not 1 email pushed through I had to maually get it.Microsoft or Apple needs to do something. So many people are having this problem.

Aug 2, 2012 2:57 PM in response to allse

I hadn't heard about the rollout of outlook.com. It makes sense now why problems would arise out of the blue. Microsoft is no doubt making changes on the server end because of this rollout.


I went ahead and signed in at outlook.com so that my account is switched to the new web interface. I'll see if that helps anything. Afterwards, I went ahead and deleted the Hotmail account on my iPhone which I had configured earlier today to use Exchange. Then, I set it up again using the default Hotmail choice in iOS 5.

Aug 4, 2012 1:45 AM in response to RMS043061

I came to this forum searching for a solution to this same issue... my Hotmail stopped pushing all of a sudden. On another forum someone suggested turning off my iPhone, turning it back on and then closing the mail application. For some reason, that worked and mail started pushing again. (Not sure if order makes a difference - close application and turn off or turn off and close application) Certainly an easy fix if it was not just a coincidence that it started working again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hotmail is no longer pushing emails to my phone...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.