Hotmail is no longer pushing emails to my phone...
Hi everyone,
My hotmail email has stopped pushing email to my Iphone...it was working fine before and now it is only getting emails when I manually go in...any advice please?
iPhone 4S, iOS 5.1.1
Apple Event: May 7th at 7 am PT
Hi everyone,
My hotmail email has stopped pushing email to my Iphone...it was working fine before and now it is only getting emails when I manually go in...any advice please?
iPhone 4S, iOS 5.1.1
I'm sorry, but this is not correct. The default Hotmail setup is push, not fetch. If you think it's fetch, you're mistaken (it's push). It's just not working the past few days.
That said, Allan didn't offer "advice". He just said it's a Microsoft problem, which makes a lot of assumptions and does nothing to help.
You came here with the assumption that it must be an Apple problem - it can't be anything else. "Apple needs to do something." It couldn't be a Microsoft problem - they have that very secure computer OS after all and there are never any reports about Hotmail accounts being hacked since most are accessed on that very secure OS that is Windows.
Push access for received email starts at the incoming mail server by the email account provider for the account. Therefore, it is a good idea to begin at the source so what was provided is very good advice by any measure of plain common sense.
I deleted the account today. Rebooted, then set it up as exchange and have push on. It worked fine for 1/2 the day and now I have to keep checking my email.
To have push access for a Hotmail account requires creating the account as an Exchange account. The Hotmail account preset with the Mail app on iOS devices is not Exchange access by default.
randallking wrote:
I'm sorry, but this is not correct. The default Hotmail setup is push, not fetch.
Sorry, wrong. In order to take advantage of Exchange ActiveSync with Hotmail (which is the only way to get push) is to use the Exchange setup in iOS.
{Edit: Thanks Allan, I see that you addressed the issue}
This article is from January 2011, and the news of Exchange support for Hotmail broke in late 2010. Since the article you linked was published, iOS 5 was released in the fall of 2011. iOS 5 included built-in support for Hotmail, including push support without having to use the Exchange configuration.
What causes you to state that the only way to get push with Hotmail is to use Exchange?
Yes the info in the article is old and that's the way it used to be. Ever since 4S came out push notification has been working fine. As I mention before, it has worked perfect for the longest. This issue just started a few days ago.
randallking wrote:
What causes you to state that the only way to get push with Hotmail is to use Exchange?
iOS: Supported push mail accounts
Summary
Email accounts that use the push method for message retrieval enable you to have email messages delivered directly to you as soon as the message is received by your email provider instead of checking periodically or manually for new messages. Your iPhone, iPad or iPod touch, push email is supported for the following email account types:
Other email accounts such as POP, IMAP, AOL or Gmail accounts do not support push message retrieval on iPhone or iPod touch but can instead be setup to fetch mail at specified intervals or manually when the Mail application is opened.
Note: A Wi-Fi connection is required to send and receive email on iPod touch.
From the article: "This article has been archived and is no longer updated by Apple."
Also, look at the screen shots. That's pre-iOS 5. A clue that it's old information is also that it mentions MobileMe but makes no mention of iCloud.
This is starting to get so fustrating. restarted my phone this mornig and as usual live mail notifications worked for a few hours and not stopping. i have to keep manually checking. What is the point of even having an iPhone if there is a chance of missing an email or getting ti too late. I have removed email account and rebooted and then added it again. still does not help. today i even did a hard reset and the same thing is happening. Not getting my email unless i manually check. this is so ridiculous already! My mail has worked on my phone for the longest. i changed nothing and a few days ago, no push notifications! Anyone solve this yet?
randallking wrote:
What causes you to state that the only way to get push with Hotmail is to use Exchange?
Sorry about that, apparently I was relying on old information. As of iOS 5 the Hotmail template was added to Mail settings with the ability to support push, sorry for doubting you on that (I guess I should stick to things I have direct experience with and not parrot what I read in these and other forums).
Looking at other sites, iOS is not the only place where Hotmail push has been a problem, historically it seems to have periodic issues on the Android platform too. Whose fault it is doesn't matter at this point since, even if it is Apple's issue you're not going to get it resolved here since this is just a user-to-user forum. But just for kicks have you tried re-creating your Hotmail account using the Exchange template? (as was required in iOS 4)
I am almost starting to be sorry i went iPhone from android now. I got email push notifications all day yesterday without making any other changes and today i am getting none. I changed nothing, Now I have to keep opening my mailbox to get my email.
Wah.... then get rid of it.
Have you contacted Microsoft?
Hey allan and good morning. I'm still looking into how to contact Microsoft about the problem. I'm really starting to think it is them.
Hotmail is no longer pushing emails to my phone...