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Hotmail is no longer pushing emails to my phone...

Hi everyone,


My hotmail email has stopped pushing email to my Iphone...it was working fine before and now it is only getting emails when I manually go in...any advice please?

iPhone 4S, iOS 5.1.1

Posted on Jul 29, 2012 12:50 PM

Reply
54 replies

Jul 30, 2012 6:20 PM in response to randallking

That said, Allan didn't offer "advice". He just said it's a Microsoft problem, which makes a lot of assumptions and does nothing to help.


You came here with the assumption that it must be an Apple problem - it can't be anything else. "Apple needs to do something." It couldn't be a Microsoft problem - they have that very secure computer OS after all and there are never any reports about Hotmail accounts being hacked since most are accessed on that very secure OS that is Windows.


Push access for received email starts at the incoming mail server by the email account provider for the account. Therefore, it is a good idea to begin at the source so what was provided is very good advice by any measure of plain common sense.

Jul 30, 2012 6:57 PM in response to randallking


randallking wrote:


What causes you to state that the only way to get push with Hotmail is to use Exchange?

iOS: Supported push mail accounts


Summary

Email accounts that use the push method for message retrieval enable you to have email messages delivered directly to you as soon as the message is received by your email provider instead of checking periodically or manually for new messages. Your iPhone, iPad or iPod touch, push email is supported for the following email account types:

  • MobileMe
  • Microsoft Exchange
  • Yahoo!

Other email accounts such as POP, IMAP, AOL or Gmail accounts do not support push message retrieval on iPhone or iPod touch but can instead be setup to fetch mail at specified intervals or manually when the Mail application is opened.

Note: A Wi-Fi connection is required to send and receive email on iPod touch.





Jul 31, 2012 9:59 AM in response to Kazpfc

This is starting to get so fustrating. restarted my phone this mornig and as usual live mail notifications worked for a few hours and not stopping. i have to keep manually checking. What is the point of even having an iPhone if there is a chance of missing an email or getting ti too late. I have removed email account and rebooted and then added it again. still does not help. today i even did a hard reset and the same thing is happening. Not getting my email unless i manually check. this is so ridiculous already! My mail has worked on my phone for the longest. i changed nothing and a few days ago, no push notifications! Anyone solve this yet?

Jul 31, 2012 11:10 AM in response to randallking

randallking wrote:


What causes you to state that the only way to get push with Hotmail is to use Exchange?

Sorry about that, apparently I was relying on old information. As of iOS 5 the Hotmail template was added to Mail settings with the ability to support push, sorry for doubting you on that (I guess I should stick to things I have direct experience with and not parrot what I read in these and other forums).


Looking at other sites, iOS is not the only place where Hotmail push has been a problem, historically it seems to have periodic issues on the Android platform too. Whose fault it is doesn't matter at this point since, even if it is Apple's issue you're not going to get it resolved here since this is just a user-to-user forum. But just for kicks have you tried re-creating your Hotmail account using the Exchange template? (as was required in iOS 4)

Hotmail is no longer pushing emails to my phone...

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