How to reset apple Id security questions

I ran into this issue. People, there is HOPE!

Ok, so you need to re-set your security questions because you forgot your answers.

You can either log into your AppleID account and find the link just below your security questions that allows you to send yourself an email to reset these questions. If you don't have such link, then this is what you need to do.

Call Apple Support and state that you need to reset your security questions but do NOT have the reset link on your account. They will transfer you to Tech Support and even this person will not be able to fix it. Tech Support has to transfer you to Apple Security. NOTE: Only Tech Support can transfer you to Apple Security.

Apple Security will ask to verify personal information with you such as name, device serial number, email address associated to your account, your address, and if you have a credit card on file, if you don't have a credit file, which was my case because i had never purchased anything before, then you will have to AT LEAST be able to answer ONE of the security questions. I never the the pressure so much in my life since I was in school!

Anyways, once you verify all his questions, Apple Security will re-set your questions and you will be able to go back to your AppleID, log in, and re-enter your security questions/answers, add a recovery email address if you don't already have one, etc.

Again, customer service or Tech Support can NOT help you. You need to have Tech Support transfer you to Apple Security. Good luck!

if you have the songs on cd or you know someone that does download the free app ringtone designer, you can creat ringtones that will work adn its for free

where is the rescue email?

Thank you! I did call tech support and was, eventually, transferred to someone who could help with the problem. It was a pain but we got it done.

Funny part was I had the answers to my security questions correct when he asked me to go through them.

Happy part! I can now spend all my money!

Thanks again.

forgot my security questions and I can't tell which email address they're going to send the password to. help please!

do you by any chance have the number?

so i waited aboun 3 hours , customer service is not helped me ... So how i can reset it? i radeemed 4 of gift cards ... but i lost my security question answers , please help me?

Ok, So I clicked the security question changing link to send something to my email so I can change the answers to the questions but it didnt send anything to my email....???? I dont even remember answering any questions like that at all. What should I do??? Im getting really frustrated and nothing is working!!! 😟 I've been having sooo many problems with itunes and apple recently.

Solved here: https://discussions.apple.com/thread/4218519

Instead of typing "Lost or Forgotten...", type "Need to reset my security questions" as problem.

Have you ever tried looking in both emails.

Yes, and they need to make it eaiser to use and for the tech support to actually help us

What link?

What is the number for apple support?

Welcome to the Support Communities.

Kimmietwin16 wrote:

What is the number for apple support?

See the Contact Apple Support section here:

http://www.apple.com/contact/

I have had the same problem and it has ben 2 years since i have used them