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popole77 Author

Level 1

0 points

Since the upgrade, my computer is crashing all the time

Hello everybody,

I did the mountain lion upgrade a few days ago, and since then, I have a few crashes a day.

Does anyone suffer from the same issue? How do I resolve this?

Never had this issue before, and now it seems that It's something that will not solve itself..

What happens is that all of a sudden, I am getting a black screen, and everything is shut down.

Then I'm getting a gray screen saying that there was an error and that my computer is restarting.

Like I said, it happens now a few times a day.

VERY ANNOYING!!

Any ideas?

Thanks for your help guys!!

macbook oro, Mac OS X (10.6.3)

Posted on Jul 30, 2012 2:36 AM

123 replies

popole77 Author

Level 1

0 points

Jul 30, 2012 9:52 AM in response to IMAC47

I wasn't aware of such rules, and actually don't really care.

I just want to resolve my issue.

Thanks for all the contributors to this post, I will update as I have any new information.

thomas_r.

Level 7

31,989 points

Jul 30, 2012 10:13 AM in response to IMAC47

No need for an apology, I'll pop over to your other thread and see if I can contribute anything.

popole77 Author

Level 1

0 points

Jul 30, 2012 11:56 PM in response to thomas_r.

ok... I'm still here...

Just had another crash.

And it's after I removed SoundFlower, VirtualBox and Parallels.

Any ideas? what to do? I'm realy frustrated by this..

Thanks for all your help!!

Jul 31, 2012 12:11 AM in response to popole77

Oh dead! So you did a fresh install?

I notice you have 16 gig of ram. Is this apple ram or third party?

popole77 Author

Level 1

0 points

Jul 31, 2012 12:19 AM in response to Ivan Clarke1

For all I know I have 4 Gig of ram.

The one I got with my laptop on my purchase.

Just had another crash..

popole77 Author

Level 1

0 points

Jul 31, 2012 12:19 AM in response to popole77

This is the latest crash report.

Interval Since Last Panic Report: 8978 sec

Panics Since Last Report: 3

Anonymous UUID: 638C45D9-265E-40E5-AC6A-71BE03D70146

Tue Jul 31 10:11:47 2012

panic(cpu 2 caller 0xffffff7f9e5ccc85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80bd0d9000 0x0a5480a2, D0, P3/4

Backtrace (CPU 2), Frame : Return Address

0xffffff80996e3110 : 0xffffff801de1d5f6

0xffffff80996e3180 : 0xffffff7f9e5ccc85

0xffffff80996e3210 : 0xffffff7f9e6c65b7

0xffffff80996e3270 : 0xffffff7f9e6c662b

0xffffff80996e32e0 : 0xffffff7f9e9db883

0xffffff80996e3420 : 0xffffff7f9e6ec75d

0xffffff80996e3450 : 0xffffff7f9e5d69e6

0xffffff80996e3500 : 0xffffff7f9e5d20b8

0xffffff80996e36f0 : 0xffffff7f9e5d32e4

0xffffff80996e37c0 : 0xffffff7f9f6467ee

0xffffff80996e38d0 : 0xffffff7f9f61dcf5

0xffffff80996e38e0 : 0xffffff7f9f5fbd5e

0xffffff80996e3900 : 0xffffff7f9f5faf19

0xffffff80996e3a80 : 0xffffff7f9f63c2ee

0xffffff80996e3b40 : 0xffffff7f9f5f9a3a

0xffffff80996e3ba0 : 0xffffff801e264929

0xffffff80996e3bc0 : 0xffffff801e265ed0

0xffffff80996e3c20 : 0xffffff801e2638ef

0xffffff80996e3d70 : 0xffffff801de981a1

0xffffff80996e3e80 : 0xffffff801de20abd

0xffffff80996e3eb0 : 0xffffff801de10448

0xffffff80996e3f00 : 0xffffff801de195fb

0xffffff80996e3f70 : 0xffffff801dea5ad6

0xffffff80996e3fb0 : 0xffffff801deced13

Kernel Extensions in backtrace:

com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f9e565 000->0xffffff7f9e867fff

dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9e46f000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f9e551000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f9e50e000

com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f9 e875000->0xffffff7f9eb97fff

dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f9e5 65000

dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9e46f000

com.apple.GeForce(8.0)[91C40470-82BA-329A-A9D7-4C70F28275FD]@0xffffff7f9f5ed000 ->0xffffff7f9f6affff

dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f9e5 65000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f9e551000

dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9e46f000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f9e50e000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

12A269

Kernel version:

Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64

Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24

Kernel slide: 0x000000001dc00000

Kernel text base: 0xffffff801de00000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 1144292711399

last loaded kext at 673945953409: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7fa02d2000, size 229376)

last unloaded kext at 260974669136: com.apple.driver.AppleUSBUHCI 5.1.5 (addr 0xffffff7f9ee55000, size 65536)

loaded kexts:

com.parallels.kext.prl_vnic 7.0 15104.778994

com.parallels.kext.prl_netbridge 7.0 15104.778994

com.parallels.kext.prl_hid_hook 7.0 15104.778994

com.parallels.kext.prl_hypervisor 7.0 15104.778994

org.virtualbox.kext.VBoxNetAdp 3.1.6

org.virtualbox.kext.VBoxNetFlt 3.1.6

org.virtualbox.kext.VBoxUSB 3.1.6

org.virtualbox.kext.VBoxDrv 3.1.6

com.parallels.kext.prl_usb_connect 7.0 15104.778994

com.apple.filesystems.smbfs 1.8

com.apple.driver.AppleIntelProfile 97

com.apple.driver.AppleBluetoothMultitouch 75.15

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.0.9f8

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.0f2

com.apple.driver.AppleMikeyDriver 2.3.0f2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.ApplePolicyControl 3.2.6

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleIntelHDGraphics 8.0.0

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.driver.AppleMuxControl 3.2.6

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.GeForce 8.0.0

com.apple.driver.AppleIntelHDGraphicsFB 8.0.0

com.apple.driver.SMCMotionSensor 3.0.2d6

com.apple.driver.AppleUSBTCButtons 235.4

com.apple.driver.AppleUSBCardReader 3.1.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.AppleIRController 320.15

com.apple.driver.AppleUSBTCKeyboard 235.4

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.0

com.apple.driver.AppleUSBHub 5.1.6

com.apple.driver.AirPort.Brcm4331 600.15.20

com.apple.driver.AppleFWOHCI 4.9.5

com.apple.driver.AppleAHCIPort 2.4.0

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AppleUSBEHCI 5.1.5

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.driver.AppleProfileTimestampAction 97

com.apple.driver.AppleProfileThreadInfoAction 97

com.apple.driver.AppleProfileRegisterStateAction 97

com.apple.driver.AppleProfileReadCounterAction 97

com.apple.driver.AppleProfileKEventAction 97

com.apple.driver.AppleProfileCallstackAction 97

com.apple.iokit.AppleProfileFamily 97

com.apple.driver.IOBluetoothHIDDriver 4.0.9f8

com.apple.driver.AppleMultitouchDriver 235.27

com.apple.iokit.IOSurface 86.0.2

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.iokit.IOBluetoothFamily 4.0.9f8

com.apple.driver.DspFuncLib 2.3.0f2

com.apple.iokit.IOAudioFamily 1.8.9fc9

com.apple.kext.OSvKernDSPLib 1.6

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.3.0f2

com.apple.iokit.IOHDAFamily 2.3.0f2

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.driver.AppleGraphicsControl 3.2.6

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8

com.apple.kext.triggers 1.0

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.nvidia.nv50hal 8.0.0

com.apple.NVDAResman 8.0.0

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.driver.AppleSMC 3.1.3d11

com.apple.driver.AppleUSBHIDKeyboard 165.5

com.apple.driver.AppleHIDKeyboard 165.5

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.driver.AppleUSBMultitouch 235.7

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.driver.AppleUSBMergeNub 5.1.5

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOAHCIFamily 2.2.0

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOUSBFamily 5.1.6

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f15

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.20)

Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa140000 / 6

USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfa142000 / 10

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 9

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

popole77 Author

Level 1

0 points

Jul 31, 2012 12:27 AM in response to Ivan Clarke1

I didn't do a frash install of the ML.

Just removed the softwares.

Do you reccomend? How to do it?

Jul 31, 2012 12:37 AM in response to popole77

Sorry, that was me being confused by imac47 post. Ignore comment about ram

Yes I think that you ought to try a fresh install. But hold fire for te moment let me just do a little research and I will get back to you shortly

popole77 Author

Level 1

0 points

Jul 31, 2012 12:41 AM in response to Ivan Clarke1

I'll wait.

By reinstalling you mean to download the ML again and let the installation process run again?

popole77 Author

Level 1

0 points

Jul 31, 2012 12:56 AM in response to popole77

Also, I don't know how to totally remove the parallels from my system? I think that there are still some leftovers..

Jul 31, 2012 1:05 AM in response to popole77

The uninstaller is located on the DVD or in the .dmg file you obtained when you purchased it. Otherwise,

Uninstalling Software: The Basics

Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.

Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.

Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.

Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.

Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.

If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind 4.9, instead.

Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.

There are many utilities that can uninstall applications. Here is a selection:

Look for them at VersionTracker or MacUpdate.

For more information visit The XLab FAQs and read the FAQ on removing software.

Jul 31, 2012 1:09 AM in response to popole77

yes, this is how you reinstall

Recovery System

OS X Lion or OS X Mountain Lion includes a built in set of utilities in the Recovery System. Restart your Mac and hold down the Command key and the R key (Command-R), and keep holding them until the Apple icon appears, indicating that your Mac is starting up. After the Recovery System is finished starting up, you should see a desktop with a OS X menu bar and a "Mac OS X Utilities" application window. Note: If you see a login window or your own desktop and icons, it is possible that you didn't hold Command-R early enough. Restart and try again.

In order to reinstall OS X Lion or OS X Mountain Lion, you will need to be connected to an Ethernet or Wi-Fi network. The Wi-Fi menu item is in the upper-right corner of the screen. Click the icon to display all available Wi-Fi networks. Click your preferred network name and, if needed, enter a username and/or password.

OS X Internet Recovery

If you happen to encounter a situation in which you cannot start from the Recovery System, such as your hard drive stopped responding or you installed a new hard drive without OS X installed, new Mac models introduced after public availability of OS X Lion or OS X Mountain Lion, automatically use the OS X Internet Recovery feature if the Recovery System (Command-R method above) doesn't work. OS X Internet Recovery lets you start your Mac directly from Apple's Servers. The system runs a quick test of your memory and hard drive to ensure there are no hardware issues.

OS X Internet Recovery presents a limited interface at first, with only the ability to select your preferred Wi-Fi network and, if needed, enter the WPA passphrase. Next, OS X Internet Recovery will download and start from a Recovery System image. From there, you are offered all the same utilities and functions described above.

As with the Recovery System, reinstallation of OS X Lion or OS X Mountain Lion from OS X Internet Recovery requires an Internet connection. See "Supported network configurations and protocols" below.

Some computers that did not ship with OS X Lion or OS X Mountain Lion installed may have a software update available that allows them to use Lion Internet Recovery.

Restoring iLife applications after Internet Restore of OS X Lion or OS X Mountain Lion

If you erase install OS X Lion or OS X Mountain Lion on a new Mac that shipped with OS X Lion or OS X Mountain Lion installed, you can download iPhoto, iMovie, and GarageBand from the Mac App Store.

After installation, start (up) from OS X.
Double-click the App Store icon in the dock.
Enter your Apple ID and password.
Click Purchases.
If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your Lion based computer. Your account will not be charged for them. Click Install to complete installation of your applications.

Requirements for reinstalling OS X Lion or OS X Mountain Lion

Reinstalling OS X Lion or OS X Mountain Lion via OS X Recovery requires broadband access to the Internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the Internet from Apple when OS X Recovery is used for reinstallation.

OS X Recovery requires that DHCP be enabled on your chosen Wi-Fi or ethernet network, If you bought OS X Lion or OS X Mountain Lion from the Mac App Store, you will be prompted to enter the Apple ID and password you used to purchase OS X Lion or OS X Mountain Lion.