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User profile for user: itsbgilbro
itsbgilbro Author
User level: Level 1
15 points

"There is no connected camera"

Hi, I just purchased a Macbook Pro 13-inch (mid-2012) about a month and a half ago. Since, I bought it, I've had issues with the built-in Facetime HD camera working when it wants to. The built-in camera works right away once I turn on the computer, but if it's been on for more than a day, or at least on standby during the day, I'll get an error message saying "There is no connected camera" when I try to launch programs like Photo Booth or Facetime. However when I reboot the computer, I have no issues.


-Also, I looked in "System Information" to see if the computer was recognizing the camera on the list of USB interface, and it is.

-I upgraded to OS X 10.8 - Mountaing Lion in hopes that it would fix this issue, but it didn't.

-After careful research, I came across some posts about an "SMC" reset. I went ahead and performed one, but it didn't do anything that rebooting the computer didn't already do (make it work for a day)


All help is greatly appreciated. This is my first mac, and if this is a serious problem, I wanna get this computer to an apple store asap. Thanks again!

MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion

Posted on Jul 30, 2012 9:32 AM

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User profile for user: madams end
madams end
User level: Level 1
5 points

Posted on Aug 19, 2012 1:17 AM

I have similar symptoms on a 2012 13-inch MacBook Air: "There is no connected camera", a reboot usually fixes the problems, a camera is listed in System Profiler, Skype can always see the camera while Facetime, Photo Booth can't, worked perfectly in Lion but only started after the upgrade to Mountain Lion.


Going into Terminal.app and issuing


sudo killall VDCAssistant



seems to fix it. What's happened is that some process has reserved the camera for use and then didn't release it. You can also find the VDCAssistant in Activity Monitor and kill it that way.


How I found this might be the cause was by searching for 'camera' in Console.app messages. I found lots of



VDCAssistant:  Found a camera (0xfa20000005ac850a) , but was not able to start it up (0xe00002be -- (iokit/common) resource shortage)

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User profile for user: EZ Jim
EZ Jim
User level: Level 7
22,590 points

Apr 29, 2016 9:39 AM in response to jhjofcs

jhjofcs wrote:


It happens to me as well, after I upgraded my Macbook Air, my camera just not work anymore. I have tired all of solutions above but none of it could help.


One of these will fix your camera problem:


(1) If restarting your Mac doesn't fix the problem,


(2) use Apple's http://support.apple.com/kb/HT2090.


(BTW - The Troubleshooting article calls the camera an "iSight". However, after the article was published, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your built-in camera, the same info and troubleshooting applies.)


Be sure to test more than one Apple app (Photo Booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account. Do NOT use the "Guest" account for this test. If you do not have more than one user account for the testing, create a new one now. If you need help, how to do it is explained in http://support.apple.com/en-us/HT201754.


A "Standard" user account is all you need for testing.


(3) If your cam won't work properly even with Apple apps, use OS X Recovery to completely reinstall your Mac OS from the Recovery System stored on your startup drive. Don't bother testing Skype or other third-party apps until you have your camera working with Apple apps.


(4) If none of the above suggestions resolve your trouble, contact Apple or an Apple-Authorized Service Provider to have your Mac professionally serviced. Be sure to backup your Mac and deauthorize iTunes before tendering it for service.



Message was edited by: EZ Jim


Mac OSX 10.11.4

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"There is no connected camera"

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