You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"There is no connected camera"

Hi, I just purchased a Macbook Pro 13-inch (mid-2012) about a month and a half ago. Since, I bought it, I've had issues with the built-in Facetime HD camera working when it wants to. The built-in camera works right away once I turn on the computer, but if it's been on for more than a day, or at least on standby during the day, I'll get an error message saying "There is no connected camera" when I try to launch programs like Photo Booth or Facetime. However when I reboot the computer, I have no issues.


-Also, I looked in "System Information" to see if the computer was recognizing the camera on the list of USB interface, and it is.

-I upgraded to OS X 10.8 - Mountaing Lion in hopes that it would fix this issue, but it didn't.

-After careful research, I came across some posts about an "SMC" reset. I went ahead and performed one, but it didn't do anything that rebooting the computer didn't already do (make it work for a day)


All help is greatly appreciated. This is my first mac, and if this is a serious problem, I wanna get this computer to an apple store asap. Thanks again!

MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion

Posted on Jul 30, 2012 9:32 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2012 1:17 AM

I have similar symptoms on a 2012 13-inch MacBook Air: "There is no connected camera", a reboot usually fixes the problems, a camera is listed in System Profiler, Skype can always see the camera while Facetime, Photo Booth can't, worked perfectly in Lion but only started after the upgrade to Mountain Lion.


Going into Terminal.app and issuing


sudo killall VDCAssistant



seems to fix it. What's happened is that some process has reserved the camera for use and then didn't release it. You can also find the VDCAssistant in Activity Monitor and kill it that way.


How I found this might be the cause was by searching for 'camera' in Console.app messages. I found lots of



VDCAssistant:  Found a camera (0xfa20000005ac850a) , but was not able to start it up (0xe00002be -- (iokit/common) resource shortage)

51 replies
Question marked as Top-ranking reply

Aug 19, 2012 1:17 AM in response to itsbgilbro

I have similar symptoms on a 2012 13-inch MacBook Air: "There is no connected camera", a reboot usually fixes the problems, a camera is listed in System Profiler, Skype can always see the camera while Facetime, Photo Booth can't, worked perfectly in Lion but only started after the upgrade to Mountain Lion.


Going into Terminal.app and issuing


sudo killall VDCAssistant



seems to fix it. What's happened is that some process has reserved the camera for use and then didn't release it. You can also find the VDCAssistant in Activity Monitor and kill it that way.


How I found this might be the cause was by searching for 'camera' in Console.app messages. I found lots of



VDCAssistant:  Found a camera (0xfa20000005ac850a) , but was not able to start it up (0xe00002be -- (iokit/common) resource shortage)

Feb 15, 2017 1:35 PM in response to Kevin Lyda

I also am doing this regularly on mine (sudo killall VDCAssistant). I have upgraded about 25 MacBook Pros (mine included) (I work as the support technician for 2 middle schools), and since swapping HDD (hard disk drives) with SSDs (Solid State Drives), this problem has been popping up among a handful of them. I don't suppose all the teachers I've upgraded are using their cameras, so it is hard to tell if it is across the board or not. Please give us a better solution, Apple!!

Mar 6, 2017 1:59 AM in response to itsbgilbro

I spent nearly 24 hours trying to get my Facetime HD camera to work on my 27" imac....... it used to work OK... OSX Sierra


I did all the suggestions, including reloading Sierra from Apple, then from Time Machine.....


Then I found this...


worked a treat, I now have my camera back.


Only downside, 24 hours wasted, including updating last 3 days Spreadsheets, then for some reason having to format all my TM's to do a full backup.... 5 times !!!


Anyway..... here is the solution, that worked for me when all else failed !!



https://www.dropbox.com/s/2hhjaojucvsfsu9/iSightConfigure.app.zip

Mar 6, 2017 2:02 AM in response to itsbgilbro

I spent nearly 24 hours trying to get my Facetime HD camera to work on my 27" imac....... it used to work OK... OSX Sierra


I did all the suggestions, including reloading Sierra from Apple, then from Time Machine.....


Then I found this...


worked a treat, I now have my camera back.


Only downside, 24 hours wasted, including updating last 3 days Spreadsheets, then for some reason having to format all my TM's to do a full backup.... 5 times !!!


Anyway..... here is the solution, that worked for me when all else failed !!



https://www.dropbox.com/s/2hhjaojucvsfsu9/iSightConfigure.app.zip

Sep 9, 2012 1:29 PM in response to itsbgilbro

Have the same issues exactly

MacBook Air 13, mid 2012 model.

OS X 10.8.1. System profile always shows it, but after sleep, camera is 'not conected' (restart always fixed it).


As per madam's end, I wonder if some process hangs on to it (iChat?) and thus doesn't release the VCDAssistant. This started a few weeks ago, but was not present at the beginning (and prior to 10.8, possibly 10.8.1).


Has anyone called support yet or filed a bug with Apple?

Oct 26, 2012 1:53 PM in response to itsbgilbro

I bought my MacBook pro on July 1st, 2012 and since it came with Lion I know for a fact I never experienced this problem with that and even after upgrading to ML it was fine, I'm guessing 10.8.1 is the issue or I am experiencing this issue with delay. Whatever it is its killing me and a restart fixes it remporarily but then when I use the camera again it goes off-on a few times and then the ''There is no camera connected'' message pops up. When I tried Madam's command for killall it did not work as it said ''No matching processes were found''. If someone can help here it would be great. Apple needs to fix this.

"There is no connected camera"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.