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"There is no connected camera"

Hi, I just purchased a Macbook Pro 13-inch (mid-2012) about a month and a half ago. Since, I bought it, I've had issues with the built-in Facetime HD camera working when it wants to. The built-in camera works right away once I turn on the computer, but if it's been on for more than a day, or at least on standby during the day, I'll get an error message saying "There is no connected camera" when I try to launch programs like Photo Booth or Facetime. However when I reboot the computer, I have no issues.


-Also, I looked in "System Information" to see if the computer was recognizing the camera on the list of USB interface, and it is.

-I upgraded to OS X 10.8 - Mountaing Lion in hopes that it would fix this issue, but it didn't.

-After careful research, I came across some posts about an "SMC" reset. I went ahead and performed one, but it didn't do anything that rebooting the computer didn't already do (make it work for a day)


All help is greatly appreciated. This is my first mac, and if this is a serious problem, I wanna get this computer to an apple store asap. Thanks again!

MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion

Posted on Jul 30, 2012 9:32 AM

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Question marked as Top-ranking reply

Posted on Aug 19, 2012 1:17 AM

I have similar symptoms on a 2012 13-inch MacBook Air: "There is no connected camera", a reboot usually fixes the problems, a camera is listed in System Profiler, Skype can always see the camera while Facetime, Photo Booth can't, worked perfectly in Lion but only started after the upgrade to Mountain Lion.


Going into Terminal.app and issuing


sudo killall VDCAssistant



seems to fix it. What's happened is that some process has reserved the camera for use and then didn't release it. You can also find the VDCAssistant in Activity Monitor and kill it that way.


How I found this might be the cause was by searching for 'camera' in Console.app messages. I found lots of



VDCAssistant:  Found a camera (0xfa20000005ac850a) , but was not able to start it up (0xe00002be -- (iokit/common) resource shortage)

51 replies

Feb 24, 2013 4:28 PM in response to itsbgilbro

Minor Update since I haven't tended to this post in a while. Since posting I've received quite a few general software updates and I can't say I'm still having this issue. If anything, I'm having it LESS often. It's also too difficult to reproduce on command for me to take it to an apple store for a more detailed look.


I also did an NVRAM reset out of desperation at one point, but I'm not sure that had any impact on this problem.


Thanks again Madam's end for the Terminal command solution. I'll be sure to try it if I run into this problem again in the future.

Mar 26, 2013 2:21 AM in response to airazust

It is asking for the administrator password, that means the one you use to log in. Also, it doesn't show anything while you type, that is normal. Just keep on typing! And of course, finish with return (enter). Also, there is a GUI way, through Applications->System Utilities->Activity Monitor. There, you jsut highlight VDC Assistant and click on Quit Process above.

Apr 30, 2013 12:53 AM in response to itsbgilbro

Dear Apple,


I still need to regularly do this (sudo killall VDCAssistant). In fact at this point I have written a script to do it. Which is stupid. I'm a unix developer but I use MacBooks because I don't have to write one-off scripts to poke at hardware. If I wanted to do that I'd buy notebooks at half the price and run Ubuntu on them.


And if my only choice is to buy expensive Apple kit and write scripts to make it work, or buy cheaper $OTHER kit and write scripts to make it work, guess which one I'm going to do?


Love,

A (current-going-on-$UP_TO_YOU)-customer

Apr 30, 2013 1:59 PM in response to Kevin Lyda

Kevin Lyda wrote: ... Dear Apple, ...


You are NOT writing to Apple here. Most who post here are merely users like you. Apple offers this forum to allow users to help each other. You will find additional helpful info in the tutorial pages starting with http://discussions.apple.com/static/apple/tutorial/etiquette.html



• For one on one help from Apple, contact your Apple hardware vendor or use on-line options like http://www.apple.com/support/macbook/contact/



• To offer MB product comments or improvement suggestions directly to Apple, use MB "Feedback": http://www.apple.com/feedback/macbook.html


For feedback on other items, select from http://www.apple.com/feedback/


You are unlikely to get a direct response from your "Fedback", but you can be certain that the responsible Apple people will see your input for consideration in future products.






Message was edited by: EZ Jim



Mac OSX 10.8.3

"There is no connected camera"

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