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  • clintonfrombirmingham Level 7 Level 7 (29,975 points)

    hymai,

     

    Mid-2010 15" MacBook Pros - the bad NVIDIA GPU

     

    If you're having frequent kernel panics with your 15" mid-2010, or intermittent screen problems, the problem is, more than likely, the faulty NVIDIA GPU found in a number of those machines.

     

    Here's just a sample of a kernel panic log that points to the faulty NVIDIA card:

     

    Kernel Extensions in backtrace (with dependencies):          com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff             dependency: com.apple.NVDAResman(6.4.0)@0x834a0000             dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000             dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000             dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000          com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff             dependency: com.apple.NVDAResman(6.4.0)@0x834a0000          com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff             dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000             dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000             dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000

     

     

    Here's the "official" Apple take on the issue - but the very real kernel panics need not be preceded by 'Intermittent black screen or loss of video'... in fact, you might not experience any video problems at all. Although video problems can certainly be a portent of things to come…

     

    So what can you do? Print out a copy of your kernel panic and a copy of the Knowledge Base article and take them, along with your machine, to your local Apple Store or an Apple Authorized Service Provider. The unfortunate thing is that many people have passed the “three years from date of purchase” now and Apple is not honoring the free logic board replacement for many users. Some dealers seem to be making some exceptions for those past the three year mark, but don’t count on it…

     

    Good luck,

     

    Clinton

  • Shaunar2006 Level 1 Level 1 (0 points)

    Hello. I have a mid 2012 macbook. Just installed 16gb ram.  Suffering from kernel panics.  I recently installed onyx to keep Mac clean. Could this be causing it?  Here is the latest log.

     

     

    Thu Feb 27 14:10:27 2014

    panic(cpu 1 caller 0xffffff8024adbe2e): Kernel trap at 0xffffff7fa5bec24b, type 0=divide error, registers:

    CR0: 0x000000008001003b, CR2: 0x0000000145ed7000, CR3: 0x00000000275e8000, CR4: 0x00000000001606e0

    RAX: 0x00000000000000b3, RBX: 0x0000000000000000, RCX: 0xffffff804e28c800, RDX: 0x0000000000000000

    RSP: 0xffffff81f6a8bd00, RBP: 0xffffff81f6a8bdd0, RSI: 0xffffff804e28c800, RDI: 0x00000000000000b4

    R8:  0x0000000000000001, R9:  0x0000000000000000, R10: 0xffffff81f6a8bcd0, R11: 0x0000000000000200

    R12: 0x0000000021d00000, R13: 0xffffff8050faa500, R14: 0xffffff804e28c800, R15: 0x0000000021d00000

    RFL: 0x0000000000010246, RIP: 0xffffff7fa5bec24b, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000145ed7000, Error code: 0x0000000000000000, Fault CPU: 0x1

     

    Backtrace (CPU 1), Frame : Return Address

    0xffffff81f6a8b990 : 0xffffff8024a22fa9

    0xffffff81f6a8ba10 : 0xffffff8024adbe2e

    0xffffff81f6a8bbe0 : 0xffffff8024af3326

    0xffffff81f6a8bc00 : 0xffffff7fa5bec24b

    0xffffff81f6a8bdd0 : 0xffffff7fa5bebaa4

    0xffffff81f6a8be20 : 0xffffff7fa5bf5fca

    0xffffff81f6a8bed0 : 0xffffff7fa5bfe464

    0xffffff81f6a8bef0 : 0xffffff8024eae020

    0xffffff81f6a8bf30 : 0xffffff8024eacac2

    0xffffff81f6a8bf80 : 0xffffff8024eacb97

    0xffffff81f6a8bfb0 : 0xffffff8024ad6ff7

          Kernel Extensions in backtrace:

             com.apple.driver.AppleUSBXHCI(670.4)[91761100-07BD-32B9-AAE7-6BE5C6623809]@0xff ffff7fa5be7000->0xffffff7fa5c03fff

                dependency: com.apple.iokit.IOUSBFamily(675.4.0)[5C861553-BC5A-3979-A6B4-58C57879DD40]@0xff ffff7fa5061000

                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7fa5032000

     

    BSD process name corresponding to current thread: kernel_task

     

    Mac OS version:

    13C64

     

    Kernel version:

    Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64

    Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953

    Kernel slide:     0x0000000024800000

    Kernel text base: 0xffffff8024a00000

    System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)

     

    System uptime in nanoseconds: 15930083090667

    last loaded kext at 11418567795846: com.apple.filesystems.udf     2.5 (addr 0xffffff7fa6f88000, size 262144)

    last unloaded kext at 7162962562682: com.apple.driver.AppleIntelMCEReporter     104 (addr 0xffffff7fa6f88000, size 32768)

    loaded kexts:

    com.paceap.kext.pacesupport.snowleopard     5.9.1

    jp.co.yamaha.driver.YamahaUSBAudio     1.1.12

    com.apple.filesystems.udf     2.5

    com.apple.filesystems.smbfs     2.0.1

    com.apple.driver.AppleHWSensor     1.9.5d0

    com.apple.driver.AppleBluetoothMultitouch     80.14

    com.apple.driver.AGPM     100.14.15

    com.apple.driver.X86PlatformShim     1.0.0

    com.apple.iokit.IOUserEthernet     1.0.0d1

    com.apple.iokit.IOBluetoothSerialManager     4.2.3f10

    com.apple.Dont_Steal_Mac_OS_X     7.0.0

    com.apple.driver.AppleHWAccess     1

    com.apple.filesystems.autofs     3.0

    com.apple.driver.AppleMikeyHIDDriver     124

    com.apple.driver.AppleMikeyDriver     2.6.0f1

    com.apple.driver.AudioAUUC     1.60

    com.apple.driver.AppleHDA     2.6.0f1

    com.apple.driver.AppleUpstreamUserClient     3.5.13

    com.apple.GeForce     8.2.4

    com.apple.driver.AppleIntelHD4000Graphics     8.2.4

    com.apple.driver.SMCMotionSensor     3.0.4d1

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport     4.2.3f10

    com.apple.driver.AppleSMCLMU     2.0.4d1

    com.apple.driver.AppleMuxControl     3.4.35

    com.apple.driver.AppleIntelFramebufferCapri     8.2.4

    com.apple.driver.AppleMCCSControl     1.1.12

    com.apple.driver.AppleSMCPDRC     1.0.0

    com.apple.driver.AppleLPC     1.7.0

    com.apple.driver.AppleThunderboltIP     1.1.2

    com.apple.driver.MaxTranserSizeOverrideDriver     3.4.1

    com.apple.driver.AppleUSBTCButtons     240.2

    com.apple.driver.AppleIRController     325.7

    com.apple.driver.AppleUSBTCKeyboard     240.2

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless     1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib     1.0.0d1

    com.apple.BootCache     35

    com.apple.iokit.SCSITaskUserClient     3.6.6

    com.apple.driver.XsanFilter     404

    com.apple.iokit.IOAHCIBlockStorage     2.5.1

    com.apple.driver.AppleUSBHub     666.4.0

    com.apple.driver.AirPort.Brcm4331     700.20.22

    com.apple.driver.AppleSDXC     1.5.2

    com.apple.iokit.AppleBCM5701Ethernet     3.8.1b2

    com.apple.driver.AppleFWOHCI     4.9.9

    com.apple.driver.AppleAHCIPort     3.0.0

    com.apple.driver.AppleUSBEHCI     660.4.0

    com.apple.driver.AppleUSBXHCI     670.4.0

    com.apple.driver.AppleSmartBatteryManager     161.0.0

    com.apple.driver.AppleACPIButtons     2.0

    com.apple.driver.AppleRTC     2.0

    com.apple.driver.AppleHPET     1.8

    com.apple.driver.AppleSMBIOS     2.1

    com.apple.driver.AppleACPIEC     2.0

    com.apple.driver.AppleAPIC     1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient     216.0.0

    com.apple.nke.applicationfirewall     153

    com.apple.security.quarantine     3

    com.apple.driver.AppleIntelCPUPowerManagement     216.0.0

    com.apple.driver.AppleBluetoothHIDKeyboard     170.15

    com.apple.driver.AppleHIDKeyboard     170.15

    com.apple.driver.IOBluetoothHIDDriver     4.2.3f10

    com.apple.driver.AppleMultitouchDriver     245.13

    com.apple.iokit.IOSerialFamily     10.0.7

    com.apple.iokit.IOBluetoothFamily     4.2.3f10

    com.apple.kext.triggers     1.0

    com.apple.driver.DspFuncLib     2.6.0f1

    com.apple.vecLib.kext     1.0.0

    com.apple.nvidia.driver.NVDAGK100Hal     8.2.4

    com.apple.nvidia.driver.NVDAResman     8.2.4

    com.apple.iokit.IOAcceleratorFamily     98.14

    com.apple.iokit.IOSurface     91

    com.apple.iokit.IOAudioFamily     1.9.5fc2

    com.apple.kext.OSvKernDSPLib     1.14

    com.apple.driver.AppleSMBusPCI     1.0.12d1

    com.apple.driver.AppleHDAController     2.6.0f1

    com.apple.iokit.IOHDAFamily     2.6.0f1

    com.apple.iokit.IOBluetoothHostControllerUSBTransport     4.2.3f10

    com.apple.driver.AppleBacklightExpert     1.0.4

    com.apple.iokit.IONDRVSupport     2.4.1

    com.apple.driver.AppleGraphicsControl     3.4.35

    com.apple.driver.X86PlatformPlugin     1.0.0

    com.apple.driver.AppleSMC     3.1.8

    com.apple.iokit.IOAcceleratorFamily2     98.14

    com.apple.AppleGraphicsDeviceControl     3.4.35

    com.apple.driver.AppleSMBusController     1.0.11d1

    com.apple.iokit.IOGraphicsFamily     2.4.1

    com.apple.driver.IOPlatformPluginFamily     5.7.0d10

    com.apple.iokit.IOFireWireIP     2.2.6

    com.apple.iokit.IOSCSIBlockCommandsDevice     3.6.6

    com.apple.iokit.IOUSBMassStorageClass     3.6.0

    com.apple.driver.AppleThunderboltDPInAdapter     3.1.7

    com.apple.driver.AppleThunderboltDPAdapterFamily     3.1.7

    com.apple.driver.AppleThunderboltPCIDownAdapter     1.4.5

    com.apple.driver.AppleUSBMultitouch     240.9

    com.apple.iokit.IOUSBHIDDriver     660.4.0

    com.apple.driver.AppleUSBMergeNub     650.4.0

    com.apple.driver.AppleUSBComposite     656.4.1

    com.apple.iokit.IOSCSIMultimediaCommandsDevice     3.6.6

    com.apple.iokit.IOBDStorageFamily     1.7

    com.apple.iokit.IODVDStorageFamily     1.7.1

    com.apple.iokit.IOCDStorageFamily     1.7.1

    com.apple.driver.AppleThunderboltNHI     2.0.1

    com.apple.iokit.IOThunderboltFamily     3.2.7

    com.apple.iokit.IOAHCISerialATAPI     2.6.1

    com.apple.iokit.IOSCSIArchitectureModelFamily     3.6.6

    com.apple.iokit.IO80211Family     630.35

    com.apple.iokit.IOEthernetAVBController     1.0.3b4

    com.apple.driver.mDNSOffloadUserClient     1.0.1b5

    com.apple.iokit.IONetworkingFamily     3.2

    com.apple.iokit.IOFireWireFamily     4.5.5

    com.apple.iokit.IOUSBUserClient     660.4.2

    com.apple.iokit.IOAHCIFamily     2.6.5

    com.apple.iokit.IOUSBFamily     675.4.0

    com.apple.driver.AppleEFINVRAM     2.0

    com.apple.driver.AppleEFIRuntime     2.0

    com.apple.iokit.IOHIDFamily     2.0.0

    com.apple.iokit.IOSMBusFamily     1.1

    com.apple.security.sandbox     278.11

    com.apple.kext.AppleMatch     1.0.0d1

    com.apple.security.TMSafetyNet     7

    com.apple.driver.AppleKeyStore     2

    com.apple.driver.DiskImages     371.1

    com.apple.iokit.IOStorageFamily     1.9

    com.apple.iokit.IOReportFamily     23

    com.apple.driver.AppleFDEKeyStore     28.30

    com.apple.driver.AppleACPIPlatform     2.0

    com.apple.iokit.IOPCIFamily     2.9

    com.apple.iokit.IOACPIFamily     1.4

    com.apple.kec.pthread     1

    com.apple.kec.corecrypto     1.0

    Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.1f175

    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB

    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB

    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x8502, 0x505344333847313630303253000000000000

    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x8502, 0x505344333847313630303253000000000000

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)

    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports

    Network Service: Ethernet, Ethernet, en0

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: ST750LX003-1AC154, 750.16 GB

    Serial ATA Device: HL-DT-ST DVDRW  GS31N

    USB Device: HD-PATU3

    USB Device: USB 3.0 HUB

     

    USB Device: USB Reader

    USB Device: Hub

    USB Device: FaceTime HD Camera (Built-in)

    USB Device: Hub

    USB Device: Hub

    USB Device: BRCM20702 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: Apple Internal Keyboard / Trackpad

    USB Device: IR Receiver

    USB Device: USB 2.0 HUB

     

    USB Device: USB Audio CODEC

    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

  • Grant Bennet-Alder Level 9 Level 9 (51,925 points)

    Shaunar2006-

     

    Divide error means you executed Bad Code. That is unlikely unless either:

     

    a) your Mac OS X image is damaged and needs to be re-Installed.

     

    b) Your RAM memory is not working properly.

     

    Given that you just installed new Memory, I would bet on the new Memory either:

     

    a) not working (broken)

     

    b) perfectly fine, but not the correct memory for your very fussy Mac.

  • Shaunar2006 Level 1 Level 1 (0 points)

    Thank you for the quick response! Here is a link to the exact Ram I Purchased.

     

    http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=75624 54&CatId=4153

     

    The Macbook was bought used from ebay about 3 weeks ago. The OS was reinstalled when I got it and I set it up like it was a new computer. So I doubt it is the Mac OS image. Ive done all the disk repairs and disk permissions.

     

    Would you reccomend this ram instead?

     

    http://www.bhphotovideo.com/c/product/889298-REG/crucial_ct2k8g3s160bm_16gb_2x8_ 204p_sodimm.html

  • Grant Bennet-Alder Level 9 Level 9 (51,925 points)

    Macs are very fussy about exactly which RAM will install and run trouble-free.

     

    Without the EXACT model Mac, you cannot make ANY sensible choices!

     

    Memory selection is very complex, and you could spend many hours learning about all the issues involved -- for a one-off purchase. I recommend you NOT do that. Instead, buy from a Mac-Centric vendor who can tell YOU, based on your Model, what memory to install, and then stands behind it :

     

    "It works in your Mac,

    Or your Money back!"

  • Shaunar2006 Level 1 Level 1 (0 points)

    Hello Again.

    Thanks for your advice. I have reinstalled the original ram for now. The Mac was also having issues waking up from sleep and running hot while screen is closed. The original ram has fixed these issues as well!

     

    However, I did manage to get another kernel panic today. I was running FCPX pretty heavy for a few hours along with chrome and mail apps running. The panic report however lloks way different. Im hoping it is just a fluke.

     

     

     

    Wed Mar  5 13:51:24 2014

    panic(cpu 0 caller 0xffffff802fa755dd): "missing pager for copy object"@/SourceCache/xnu/xnu-2422.90.20/osfmk/vm/vm_pageout.c:794

    Backtrace (CPU 0), Frame : Return Address

    0xffffff80e8f63b30 : 0xffffff802fa22fa9

    0xffffff80e8f63bb0 : 0xffffff802fa755dd

    0xffffff80e8f63d50 : 0xffffff802fa787a4

    0xffffff80e8f63f20 : 0xffffff802fadc26c

    0xffffff80e8f63fb0 : 0xffffff802faf322b

     

     

    BSD process name corresponding to current thread: Final Cut Pro

     

     

    Mac OS version:

    13C64

     

     

    Kernel version:

    Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64

    Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953

    Kernel slide:     0x000000002f800000

    Kernel text base: 0xffffff802fa00000

    System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)

     

     

    System uptime in nanoseconds: 31197878501489

    last loaded kext at 28717389677023: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7fb1f44000, size 49152)

    last unloaded kext at 28876918065069: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7fb1f44000, size 32768)

    loaded kexts:

    jp.co.yamaha.driver.YamahaUSBAudio          1.1.12

    com.paceap.kext.pacesupport.snowleopard          5.9.1

    com.apple.filesystems.afpfs          11.1

    com.apple.nke.asp-tcp          8.0.1

    com.apple.driver.MaxTranserSizeOverrideDriver          3.4.1

    com.apple.driver.AppleBluetoothMultitouch          80.14

    com.apple.filesystems.smbfs          2.0.1

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AudioAUUC          1.60

    com.apple.iokit.IOBluetoothSerialManager          4.2.3f10

    com.apple.driver.AGPM          100.14.15

    com.apple.driver.X86PlatformShim          1.0.0

    com.apple.driver.AppleMikeyHIDDriver          124

    com.apple.driver.AppleMikeyDriver          2.6.0f1

    com.apple.driver.AppleUpstreamUserClient          3.5.13

    com.apple.GeForce          8.2.4

    com.apple.driver.AppleHDA          2.6.0f1

    com.apple.driver.AppleIntelHD4000Graphics          8.2.4

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10

    com.apple.driver.AppleSMCLMU          2.0.4d1

    com.apple.driver.AppleIntelFramebufferCapri          8.2.4

    com.apple.driver.SMCMotionSensor          3.0.4d1

    com.apple.driver.AppleSMCPDRC          1.0.0

    com.apple.driver.AppleLPC          1.7.0

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AppleHWAccess          1

    com.apple.driver.AppleMuxControl          3.4.35

    com.apple.driver.AppleMCCSControl          1.1.12

    com.apple.driver.AppleThunderboltIP          1.1.2

    com.apple.driver.AppleUSBTCButtons          240.2

    com.apple.driver.AppleUSBTCKeyboard          240.2

    com.apple.driver.AppleIRController          325.7

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          35

    com.apple.iokit.SCSITaskUserClient          3.6.6

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.5.1

    com.apple.driver.AppleUSBHub          666.4.0

    com.apple.driver.AppleSDXC          1.5.2

    com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2

    com.apple.driver.AirPort.Brcm4331          700.20.22

    com.apple.driver.AppleFWOHCI          4.9.9

    com.apple.driver.AppleAHCIPort          3.0.0

    com.apple.driver.AppleUSBEHCI          660.4.0

    com.apple.driver.AppleUSBXHCI          670.4.0

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleACPIButtons          2.0

    com.apple.driver.AppleRTC          2.0

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleSMBIOS          2.1

    com.apple.driver.AppleACPIEC          2.0

    com.apple.driver.AppleAPIC          1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

    com.apple.nke.applicationfirewall          153

    com.apple.security.quarantine          3

    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

    com.apple.security.SecureRemotePassword          1.0

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6

    com.apple.iokit.IOUSBMassStorageClass          3.6.0

    com.apple.driver.AppleBluetoothHIDKeyboard          170.15

    com.apple.driver.AppleHIDKeyboard          170.15

    com.apple.driver.IOBluetoothHIDDriver          4.2.3f10

    com.apple.driver.AppleMultitouchDriver          245.13

    com.apple.kext.triggers          1.0

    com.apple.iokit.IOSerialFamily          10.0.7

    com.apple.iokit.IOAcceleratorFamily          98.14

    com.apple.nvidia.driver.NVDAGK100Hal          8.2.4

    com.apple.nvidia.driver.NVDAResman          8.2.4

    com.apple.driver.DspFuncLib          2.6.0f1

    com.apple.vecLib.kext          1.0.0

    com.apple.iokit.IOAudioFamily          1.9.5fc2

    com.apple.kext.OSvKernDSPLib          1.14

    com.apple.iokit.IOSurface          91

    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10

    com.apple.driver.X86PlatformPlugin          1.0.0

    com.apple.iokit.IOAcceleratorFamily2          98.14

    com.apple.AppleGraphicsDeviceControl          3.4.35

    com.apple.driver.AppleSMBusPCI          1.0.12d1

    com.apple.driver.IOPlatformPluginFamily          5.7.0d10

    com.apple.iokit.IOBluetoothFamily          4.2.3f10

    com.apple.driver.AppleSMC          3.1.8

    com.apple.driver.AppleGraphicsControl          3.4.35

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.iokit.IONDRVSupport          2.4.1

    com.apple.driver.AppleSMBusController          1.0.11d1

    com.apple.iokit.IOFireWireIP          2.2.6

    com.apple.driver.AppleHDAController          2.6.0f1

    com.apple.iokit.IOGraphicsFamily          2.4.1

    com.apple.iokit.IOHDAFamily          2.6.0f1

    com.apple.driver.AppleUSBMultitouch          240.9

    com.apple.iokit.IOUSBHIDDriver          660.4.0

    com.apple.driver.AppleThunderboltDPInAdapter          3.1.7

    com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7

    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5

    com.apple.driver.AppleUSBMergeNub          650.4.0

    com.apple.driver.AppleUSBComposite          656.4.1

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.6

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.driver.AppleThunderboltNHI          2.0.1

    com.apple.iokit.IOThunderboltFamily          3.2.7

    com.apple.iokit.IOAHCISerialATAPI          2.6.1

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6

    com.apple.iokit.IOEthernetAVBController          1.0.3b4

    com.apple.driver.mDNSOffloadUserClient          1.0.1b5

    com.apple.iokit.IO80211Family          630.35

    com.apple.iokit.IONetworkingFamily          3.2

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOUSBUserClient          660.4.2

    com.apple.iokit.IOAHCIFamily          2.6.5

    com.apple.iokit.IOUSBFamily          675.4.0

    com.apple.driver.AppleEFINVRAM          2.0

    com.apple.driver.AppleEFIRuntime          2.0

    com.apple.iokit.IOHIDFamily          2.0.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          278.11

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.AppleKeyStore          2

    com.apple.driver.DiskImages          371.1

    com.apple.iokit.IOStorageFamily          1.9

    com.apple.iokit.IOReportFamily          23

    com.apple.driver.AppleFDEKeyStore          28.30

    com.apple.driver.AppleACPIPlatform          2.0

    com.apple.iokit.IOPCIFamily          2.9

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.pthread          1

    com.apple.kec.corecrypto          1.0

  • Grant Bennet-Alder Level 9 Level 9 (51,925 points)

    Now it looks like your Mac OS X may be damaged, or possibly Final Cut Pro may be damaged.

     

    "missing pager for copy Object" looks like a Mac OS X problem.  You don't have too many questionable third-party add-ons installed except pace.app, and it usually causes different probelms.

  • tapankd Level 1 Level 1 (0 points)

    Hey there

     

    I have a Late 2011 15" Mac-book pro. with 16 Gb Ram and have removed the optical drive and installed a crucial 128 Gb SSD.. it had been working smooth untill the last 2 updates of Mountain Lion where I have seen some kernel panics occuring randomly.

     

    Here is my report from the recent System Diagnostic Log.

     

    Anonymous UUID:       85B01EFB-CCA3-7F04-F100-F007EF1A2A12

     

     

    Fri Mar 28 10:08:09 2014

    panic(cpu 2 caller 0xffffff800dadbe2e): Kernel trap at 0xffffff800de49e7e, type 13=general protection, registers:

    CR0: 0x000000008001003b, CR2: 0xffffff81de2f6000, CR3: 0x00000000108ac000, CR4: 0x00000000000606e0

    RAX: 0xffffff802f2cc3c0, RBX: 0xffffff800e103628, RCX: 0xffffff800e069010, RDX: 0xffffff802e090cf0

    RSP: 0xffffff81df85bc80, RBP: 0xffffff81df85bca0, RSI: 0xffffff800e103628, RDI: 0xffffff802f2ccdc0

    R8:  0xffffff81d49f5078, R9:  0xffffff81d4a95068, R10: 0xffffff81d4a95068, R11: 0xffffffffffffffff

    R12: 0xffffff7f8e48553e, R13: 0xffffff802f20b000, R14: 0x0000000000000000, R15: 0xffffff802f2ccdc0

    RFL: 0x0000000000010286, RIP: 0xffffff800de49e7e, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0xffffff81de2f6000, Error code: 0x0000000000000000, Fault CPU: 0x2

     

     

    Backtrace (CPU 2), Frame : Return Address

    0xffffff81d49eddf0 : 0xffffff800da22fa9

    0xffffff81d49ede70 : 0xffffff800dadbe2e

    0xffffff81d49ee040 : 0xffffff800daf3326

    0xffffff81d49ee060 : 0xffffff800de49e7e

    0xffffff81df85bca0 : 0xffffff7f8e4606f3

    0xffffff81df85bcf0 : 0xffffff7f8e46052e

    0xffffff81df85bd50 : 0xffffff7f8e460a20

    0xffffff81df85bdc0 : 0xffffff7f8e44ea8e

    0xffffff81df85be00 : 0xffffff7f8e4589da

    0xffffff81df85be40 : 0xffffff800de92d19

    0xffffff81df85bea0 : 0xffffff800de9252a

    0xffffff81df85bf30 : 0xffffff800de8e6b9

    0xffffff81df85bf70 : 0xffffff800de93633

    0xffffff81df85bfb0 : 0xffffff800dad6ff7

          Kernel Extensions in backtrace:

             com.apple.iokit.IOHIDFamily(2.0)[5D59740C-447F-37DA-B881-6F470878CF56]@0xffffff 7f8e44b000->0xffffff7f8e4bcfff

                dependency: com.apple.driver.AppleFDEKeyStore(28.30)[558B2575-5197-3C4C-BAD2-8CB465638FA8]@ 0xffffff7f8e440000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    13C64

     

     

    Kernel version:

    Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64

    Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953

    Kernel slide:     0x000000000d800000

    Kernel text base: 0xffffff800da00000

    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

     

     

    System uptime in nanoseconds: 4050064356

    last loaded kext at 3065241586: com.apple.driver.AppleMikeyHIDDriver          124 (addr 0xffffff7f8f35a000, size 20480)

    loaded kexts:

    com.Logitech.Unifying.HID Driver          1.2.0

    com.Logitech.Control Center.HID Driver          3.6.0

    com.apple.driver.AppleMikeyHIDDriver          124

    com.apple.driver.ApplePolicyControl          3.4.35

    com.apple.driver.AppleMikeyDriver          2.6.0f1

    com.apple.driver.AppleUpstreamUserClient          3.5.13

    com.apple.kext.AMDFramebuffer          1.2.0

    com.apple.driver.AppleHDAHardwareConfigDriver          2.6.0f1

    com.apple.AMDRadeonX3000          1.2.0

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.driver.AppleHDA          2.6.0f1

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AppleIntelHD3000Graphics          8.2.4

    com.apple.iokit.IOBluetoothUSBDFU          4.2.3f10

    com.apple.kext.AMD6000Controller          1.2.0

    com.apple.driver.SMCMotionSensor          3.0.4d1

    com.apple.driver.AppleHWAccess          1

    com.apple.driver.AppleIntelMCEReporter          104

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10

    com.apple.driver.AppleSMCPDRC          1.0.0

    com.apple.driver.AppleSMCLMU          2.0.4d1

    com.apple.driver.AppleLPC          1.7.0

    com.apple.driver.AppleMuxControl          3.4.35

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleThunderboltIP          1.1.2

    com.apple.driver.AppleBacklight          170.3.5

    com.apple.driver.AppleMCCSControl          1.1.12

    com.apple.driver.AppleIntelSNBGraphicsFB          8.2.4

    com.apple.driver.AppleUSBTCButtons          240.2

    com.apple.driver.AppleUSBTCKeyEventDriver          240.2

    com.apple.driver.AppleUSBTCKeyboard          240.2

    com.apple.driver.AppleIRController          325.7

    com.apple.driver.AppleFileSystemDriver          3.0.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          35

    com.apple.driver.AppleUSBHub          666.4.0

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.5.1

    com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2

    com.apple.driver.AppleSDXC          1.5.2

    com.apple.driver.AirPort.Brcm4331          700.20.22

    com.apple.driver.AppleFWOHCI          4.9.9

    com.apple.driver.AppleAHCIPort          3.0.0

    com.apple.driver.AppleUSBEHCI          660.4.0

    com.apple.driver.AppleUSBUHCI          656.4.1

    com.apple.driver.AppleRTC          2.0

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleACPIButtons          2.0

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleSMBIOS          2.1

    com.apple.driver.AppleACPIEC          2.0

    com.apple.driver.AppleAPIC          1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

    com.apple.nke.applicationfirewall          153

    com.apple.security.quarantine          3

    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

    com.apple.iokit.IOAcceleratorFamily          98.14

    com.apple.iokit.IOSurface          91

    com.apple.driver.DspFuncLib          2.6.0f1

    com.apple.vecLib.kext          1.0.0

    com.apple.iokit.IOAudioFamily          1.9.5fc2

    com.apple.kext.OSvKernDSPLib          1.14

    com.apple.kext.AMDSupport          1.2.0

    com.apple.AppleGraphicsDeviceControl          3.4.35

    com.apple.iokit.IOFireWireIP          2.2.6

    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10

    com.apple.driver.AppleSMBusPCI          1.0.12d1

    com.apple.driver.AppleGraphicsControl          3.4.35

    com.apple.driver.AppleSMC          3.1.8

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.IOPlatformPluginFamily          5.7.0d10

    com.apple.driver.AppleHDAController          2.6.0f1

    com.apple.iokit.IOHDAFamily          2.6.0f1

    com.apple.driver.AppleThunderboltEDMSink          2.1.3

    com.apple.driver.AppleThunderboltDPOutAdapter          3.1.7

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.iokit.IONDRVSupport          2.4.1

    com.apple.driver.AppleSMBusController          1.0.11d1

    com.apple.iokit.IOGraphicsFamily          2.4.1

    com.apple.driver.AppleUSBHIDKeyboard          170.15

    com.apple.driver.AppleHIDKeyboard          170.15

    com.apple.driver.AppleThunderboltDPInAdapter          3.1.7

    com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7

    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5

    com.apple.driver.AppleUSBMultitouch          240.9

    com.apple.driver.AppleUSBMergeNub          650.4.0

    com.apple.driver.IOBluetoothHIDDriver          4.2.3f10

    com.apple.iokit.IOBluetoothFamily          4.2.3f10

    com.apple.iokit.IOUSBHIDDriver          660.4.0

    com.apple.driver.AppleUSBComposite          656.4.1

    com.apple.driver.AppleThunderboltNHI          2.0.1

    com.apple.iokit.IOThunderboltFamily          3.2.7

    com.apple.iokit.IOUSBUserClient          660.4.2

    com.apple.iokit.IOEthernetAVBController          1.0.3b4

    com.apple.driver.mDNSOffloadUserClient          1.0.1b5

    com.apple.iokit.IO80211Family          630.35

    com.apple.iokit.IONetworkingFamily          3.2

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOAHCIFamily          2.6.5

    com.apple.iokit.IOUSBFamily          675.4.0

    com.apple.driver.AppleEFINVRAM          2.0

    com.apple.driver.AppleEFIRuntime          2.0

    com.apple.iokit.IOHIDFamily          2.0.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          278.11

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.AppleKeyStore          2

    com.apple.driver.DiskImages          371.1

    com.apple.iokit.IOStorageFamily          1.9

    com.apple.iokit.IOReportFamily          23

    com.apple.driver.AppleFDEKeyStore          28.30

    com.apple.driver.AppleACPIPlatform          2.0

    com.apple.iokit.IOPCIFamily          2.9

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    com.apple.kec.pthread          1

     

     

    System Profile:

    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 1.69f4

    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB

    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB

    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D534F384758334D314131333333433920

    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D534F384758334D314131333333433920

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)

    Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: M4-CT128M4SSD2, 128.04 GB

    Serial ATA Device: ST9500325ASG, 500.11 GB

    USB Device: FaceTime HD Camera (Built-in)

    USB Device: Hub

    USB Device: Apple Internal Keyboard / Trackpad

    USB Device: BRCM2070 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: Hub

    USB Device: USB 2.0 Hub [MTT]

    USB Device: USB 2.0 Hub

    USB Device: Keyboard Hub

    USB Device: Apple Keyboard

    USB Device: USB Receiver

    USB Device: IR Receiver

    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

     

    Can Anyone please help me out what is causing the problems. Is it the Logic Board or Nvidia card or something else. Thanks a lot and I appreciate your help in advance.

  • Grant Bennet-Alder Level 9 Level 9 (51,925 points)

    tapankd-

    There is a remarkable correlation between 'where it was executing' and the third-party items you have added"

     

     

    Kernel Extensions in backtrace:

             com.apple.iokit.IOHIDFamily(2.0)

     

     

     

    com.Logitech.Unifying.HID Driver          1.2.0

     

    Are all drivers up to date?

    Is that driver supported for the version of mac OS X you are running?

     

    Have you tried removing the driver and the device to see if the panics stop?

  • tapankd Level 1 Level 1 (0 points)

    It was supported for Mountain Lion. I guess its not yet compatible with Mavericks. The devices is Logitech Mouse Plug and Play with an Unifying Driver. I guess I dont need a unifying driver since I am not connecting multiple devices to the same Logitech Unifying Controller.

     

    Hopefully the panic will stop. Thanks for your help Grant. Will post here again if there is another panic. Cheers

  • SignoreMassimo Level 1 Level 1 (0 points)

    Hello everyone,

    I was wondering if I could get your advice. I too experience frequent kernel panics running Mountain Lion. I have a mid 2010 MBP and I'm aware of the graphics chip issue. My problems started when the MBP got kernel panics and played a loud alarm sound whenever there was a kp.

     

    I replaced the RAM because initially I found that reseating the RAM helped for a while. The Apple Store Geniuses also suggested the alarm points towards a RAM issue. Since replacing the ram there have been no more alarms but my MBP still suffers from "black screen" kernel panics.

     

    I just came back from the Apple Store and while the MBP passed the hardware test the Geniuses said that the panic reports suggest a faulty processor, which  - as you know - means the logic board has to be replaced. I would like to know if any of you could give me a second opinion on this?

     

    I'm a student and I really cannot afford to pay 390 Pounds for a replacement at the moment. I saved my money on a mac because I needed a reliable machine...

     

    Anyways, here comes one of the kp reports that apperently suggest a CPU fault:

     

    Mon May  5 01:18:36 2014

    panic(cpu 0 caller 0xffffff800e26179f): "Kernel stack memory corruption detected"@/SourceCache/xnu/xnu-2050.48.12/libkern/stack_protector.c:37

    Backtrace (CPU 0), Frame : Return Address

    0xffffff80fe443cd0 : 0xffffff800e21d636

    0xffffff80fe443d40 : 0xffffff800e26179f

    0xffffff80fe443d90 : 0xffffff800e263036

    0xffffff80fe443f20 : 0xffffff800e2b8d90

    0xffffff80fe443fb0 : 0xffffff800e2ceb24

     

     

    BSD process name corresponding to current thread: ReportCrash

     

     

    Mac OS version:

    12F45

     

     

    Kernel version:

    Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64

    Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8

    Kernel slide:     0x000000000e000000

    Kernel text base: 0xffffff800e200000

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

     

    System uptime in nanoseconds: 5862982942642

    last loaded kext at 256686473196: com.apple.filesystems.smbfs          1.8.4 (addr 0xffffff7f8e81c000, size 229376)

    last unloaded kext at 293376205470: com.apple.driver.AppleUSBUHCI          621.4.0 (addr 0xffffff7f8f2d8000, size 65536)

    loaded kexts:

    com.apple.filesystems.smbfs          1.8.4

    com.apple.iokit.IOBluetoothSerialManager          4.1.7f2

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.filesystems.ntfs          3.10

    com.apple.driver.AudioAUUC          1.60

    com.apple.driver.AGPM          100.13.12

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleMikeyHIDDriver          124

    com.apple.driver.AppleHDA          2.4.7fc4

    com.apple.GeForce          8.1.6

    com.apple.driver.AppleMikeyDriver          2.4.7fc4

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.1.7f4

    com.apple.driver.AppleSMBusPCI          1.0.11d1

    com.apple.driver.AppleUpstreamUserClient          3.5.12

    com.apple.driver.AppleMCCSControl          1.1.11

    com.apple.driver.AppleIntelHDGraphics          8.1.6

    com.apple.driver.AppleIntelHDGraphicsFB          8.1.6

    com.apple.driver.AppleMuxControl          3.4.5

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.ApplePolicyControl          3.4.5

    com.apple.driver.AppleSMCLMU          2.0.3d0

    com.apple.driver.AppleSMCPDRC          1.0.0

    com.apple.driver.AppleLPC          1.6.3

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.SMCMotionSensor          3.0.3d1

    com.apple.driver.AppleUSBTCButtons          237.1

    com.apple.driver.Oxford_Semi          3.3.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          34

    com.apple.driver.AppleUSBTCKeyboard          237.1

    com.apple.driver.AppleIRController          320.15

    com.apple.driver.AppleUSBCardReader          3.3.1

    com.apple.iokit.SCSITaskUserClient          3.5.6

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.3.5

    com.apple.driver.AppleUSBHub          635.4.0

    com.apple.driver.AppleFWOHCI          4.9.9

    com.apple.driver.AppleAHCIPort          2.6.6

    com.apple.iokit.AppleBCM5701Ethernet          3.6.2b4

    com.apple.driver.AirPort.Brcm4331          615.20.17

    com.apple.driver.AppleUSBEHCI          621.4.6

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleACPIButtons          1.8

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.8

    com.apple.driver.AppleAPIC          1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient          214.0.0

    com.apple.nke.applicationfirewall          4.0.39

    com.apple.security.quarantine          2.1

    com.apple.driver.AppleIntelCPUPowerManagement          214.0.0

    com.apple.iokit.IOSerialFamily          10.0.6

    com.apple.iokit.IOSurface          86.0.4

    com.apple.iokit.IOBluetoothFamily          4.1.7f2

    com.apple.kext.triggers          1.0

    com.apple.driver.DspFuncLib          2.4.7fc4

    com.apple.iokit.IOAudioFamily          1.9.2fc7

    com.apple.kext.OSvKernDSPLib          1.12

    com.apple.nvidia.nv50hal          8.1.6

    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.1.7f2

    com.apple.NVDAResman          8.1.6

    com.apple.driver.AppleSMBusController          1.0.11d1

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.driver.AppleGraphicsControl          3.4.5

    com.apple.iokit.IONDRVSupport          2.3.7

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.driver.AppleHDAController          2.4.7fc4

    com.apple.iokit.IOGraphicsFamily          2.3.7

    com.apple.iokit.IOHDAFamily          2.4.7fc4

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.IOPlatformPluginFamily          5.4.1d13

    com.apple.driver.AppleSMC          3.1.5d4

    com.apple.iokit.IOFireWireSerialBusProtocolTransport          2.1.1

    com.apple.iokit.IOFireWireSBP2          4.2.5

    com.apple.driver.AppleUSBMultitouch          237.3

    com.apple.iokit.IOUSBHIDDriver          623.4.0

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.6

    com.apple.iokit.IOUSBMassStorageClass          3.5.2

    com.apple.driver.AppleUSBMergeNub          621.4.6

    com.apple.driver.AppleUSBComposite          621.4.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.6

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOAHCISerialATAPI          2.5.5

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.6

    com.apple.iokit.IOUSBUserClient          630.4.4

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOAHCIFamily          2.5.1

    com.apple.iokit.IOEthernetAVBController          1.0.2b1

    com.apple.iokit.IO80211Family          530.5

    com.apple.iokit.IONetworkingFamily          3.0

    com.apple.iokit.IOUSBFamily          635.4.0

    com.apple.driver.AppleEFINVRAM          2.0

    com.apple.driver.AppleEFIRuntime          2.0

    com.apple.iokit.IOHIDFamily          1.8.1

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          220.3

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          345

    com.apple.iokit.IOStorageFamily          1.8

    com.apple.driver.AppleKeyStore          28.21

    com.apple.driver.AppleACPIPlatform          1.8

    com.apple.iokit.IOPCIFamily          2.8

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

  • Usman2308 Level 1 Level 1 (0 points)

    Hi,

     

    I seem to be at a loss. I've been experiencing crashes with my Macbook Pro where I'm presented with a grey screen with a message along the lines of, 'Your computer restarted because of a problem'. I first thought it was related to Google Chrome but still occurs when using Safari. I've updated everything in the softeare updates.

     

    I've been looking into this and so far I have done the following -

     

    • Changed hard drive
    • Ran the Apple Diagnostic Check - I ran this for around 4 hours in loop mode and there were no problems
    • Clean install of Mavericks

     

    I still seem to be getting the crashes. The most recent log/report of the crash is -

     

    Anonymous UUID:       429899A2-D4C4-DE67-1672-209FDD8546E8

     

     

    Mon May  5 11:37:53 2014

    panic(cpu 0 caller 0xffffff802d4dbe7e): Kernel trap at 0xffffff7faeb3e536, type 13=general protection, registers:

    CR0: 0x000000008001003b, CR2: 0x000000010e700000, CR3: 0x000000002ff2e000, CR4: 0x00000000001606e0

    RAX: 0xfffbff804e962a00, RBX: 0xffffff804eb37000, RCX: 0xffffff804eae8590, RDX: 0x0000000000000001

    RSP: 0xffffff8230f2bea0, RBP: 0xffffff8230f2bec0, RSI: 0xffffff8230f2bedf, RDI: 0xffffff804eb37000

    R8:  0xffffff802dad2b30, R9:  0x0000000000000000, R10: 0xffffff8230f2be20, R11: 0xffffffffffffffff

    R12: 0xffffff804e411b00, R13: 0x0000000000000000, R14: 0xffffff8230f2bedf, R15: 0x0000000000000001

    RFL: 0x0000000000010246, RIP: 0xffffff7faeb3e536, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x000000010e700000, Error code: 0x0000000000000000, Fault CPU: 0x0

     

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff81edfa7c50 : 0xffffff802d422fa9

    0xffffff81edfa7cd0 : 0xffffff802d4dbe7e

    0xffffff81edfa7ea0 : 0xffffff802d4f3376

    0xffffff81edfa7ec0 : 0xffffff7faeb3e536

    0xffffff8230f2bec0 : 0xffffff7faeaa8c62

    0xffffff8230f2bef0 : 0xffffff802d8ae0d0

    0xffffff8230f2bf30 : 0xffffff802d8acb72

    0xffffff8230f2bf80 : 0xffffff802d8acc47

    0xffffff8230f2bfb0 : 0xffffff802d4d7047

          Kernel Extensions in backtrace:

             com.apple.driver.AirPort.Brcm4331(700.20.22)[578CBBFE-4A3E-3A0D-BE1D-5B2BEC89DD A9]@0xffffff7faea9b000->0xffffff7faec8efff

                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7fadaba000

                dependency: com.apple.iokit.IO80211Family(630.35)[DB0B1486-B012-38EB-BAFA-116954ACD8FA]@0xf fffff7faea1b000

                dependency: com.apple.iokit.IONetworkingFamily(3.2)[1EAD69CB-6AB4-387F-94C4-8FAAFF28354C]@0 xffffff7fae3bd000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    13C1021

     

     

    Kernel version:

    Darwin Kernel Version 13.1.0: Wed Apr  2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64

    Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5

    Kernel slide:     0x000000002d200000

    Kernel text base: 0xffffff802d400000

    System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)

     

     

    System uptime in nanoseconds: 31677759048029

    last loaded kext at 31073868593439: com.apple.driver.AppleUSBTCKeyEventDriver          240.2 (addr 0xffffff7faf8dd000, size 12288)

    last unloaded kext at 31180494036201: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7faf8cf000, size 32768)

    loaded kexts:

    com.apple.filesystems.smbfs          2.0.1

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AudioAUUC          1.60

    com.apple.filesystems.autofs          3.0

    com.apple.iokit.IOBluetoothSerialManager          4.2.3f10

    com.apple.driver.AppleMikeyHIDDriver          124

    com.apple.driver.AppleMikeyDriver          2.6.0f1

    com.apple.driver.AGPM          100.14.15

    com.apple.driver.X86PlatformShim          1.0.0

    com.apple.driver.AppleUpstreamUserClient          3.5.13

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.GeForce          8.2.4

    com.apple.driver.AppleIntelHD4000Graphics          8.2.4

    com.apple.driver.AppleHDA          2.6.0f1

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AppleHWAccess          1

    com.apple.driver.AppleThunderboltIP          1.1.2

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10

    com.apple.driver.AppleSMCLMU          2.0.4d1

    com.apple.driver.SMCMotionSensor          3.0.4d1

    com.apple.driver.AppleIntelFramebufferCapri          8.2.4

    com.apple.driver.AppleSMCPDRC          1.0.0

    com.apple.driver.AppleLPC          1.7.0

    com.apple.driver.AppleMuxControl          3.4.35

    com.apple.driver.AppleMCCSControl          1.1.12

    com.apple.driver.AppleUSBTCButtons          240.2

    com.apple.driver.AppleIRController          325.7

    com.apple.driver.AppleUSBTCKeyboard          240.2

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          35

    com.apple.iokit.SCSITaskUserClient          3.6.6

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.5.1

    com.apple.driver.AppleUSBHub          666.4.0

    com.apple.driver.AppleSDXC          1.5.2

    com.apple.driver.AirPort.Brcm4331          700.20.22

    com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2

    com.apple.driver.AppleFWOHCI          4.9.9

    com.apple.driver.AppleAHCIPort          3.0.0

    com.apple.driver.AppleUSBEHCI          660.4.0

    com.apple.driver.AppleUSBXHCI          670.4.0

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleACPIButtons          2.0

    com.apple.driver.AppleRTC          2.0

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleSMBIOS          2.1

    com.apple.driver.AppleACPIEC          2.0

    com.apple.driver.AppleAPIC          1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

    com.apple.nke.applicationfirewall          153

    com.apple.security.quarantine          3

    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

    com.apple.kext.triggers          1.0

    com.apple.iokit.IOSerialFamily          10.0.7

    com.apple.iokit.IOAcceleratorFamily          98.14

    com.apple.nvidia.driver.NVDAGK100Hal          8.2.4

    com.apple.nvidia.driver.NVDAResman          8.2.4

    com.apple.iokit.IOBluetoothFamily          4.2.3f10

    com.apple.iokit.IOSurface          91

    com.apple.driver.DspFuncLib          2.6.0f1

    com.apple.vecLib.kext          1.0.0

    com.apple.iokit.IOAudioFamily          1.9.5fc2

    com.apple.kext.OSvKernDSPLib          1.14

    com.apple.iokit.IOFireWireIP          2.2.6

    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10

    com.apple.driver.X86PlatformPlugin          1.0.0

    com.apple.driver.AppleSMBusPCI          1.0.12d1

    com.apple.driver.AppleSMC          3.1.8

    com.apple.iokit.IOAcceleratorFamily2          98.14

    com.apple.AppleGraphicsDeviceControl          3.4.35

    com.apple.driver.AppleHDAController          2.6.0f1

    com.apple.iokit.IOHDAFamily          2.6.0f1

    com.apple.driver.IOPlatformPluginFamily          5.7.0d10

    com.apple.driver.AppleGraphicsControl          3.4.35

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.iokit.IONDRVSupport          2.4.1

    com.apple.driver.AppleSMBusController          1.0.11d1

    com.apple.iokit.IOGraphicsFamily          2.4.1

    com.apple.driver.AppleThunderboltDPInAdapter          3.1.7

    com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7

    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5

    com.apple.driver.AppleUSBMultitouch          240.9

    com.apple.iokit.IOUSBHIDDriver          660.4.0

    com.apple.driver.AppleUSBMergeNub          650.4.0

    com.apple.driver.AppleUSBComposite          656.4.1

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.6

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.driver.AppleThunderboltNHI          2.0.1

    com.apple.iokit.IOThunderboltFamily          3.2.7

    com.apple.iokit.IOAHCISerialATAPI          2.6.1

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6

    com.apple.iokit.IO80211Family          630.35

    com.apple.iokit.IOUSBUserClient          660.4.2

    com.apple.iokit.IOEthernetAVBController          1.0.3b4

    com.apple.driver.mDNSOffloadUserClient          1.0.1b5

    com.apple.iokit.IONetworkingFamily          3.2

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOAHCIFamily          2.6.5

    com.apple.iokit.IOUSBFamily          675.4.0

    com.apple.driver.AppleEFINVRAM          2.0

    com.apple.driver.AppleEFIRuntime          2.0

    com.apple.iokit.IOHIDFamily          2.0.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          278.11

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.AppleKeyStore          2

    com.apple.driver.DiskImages          371.1

    com.apple.iokit.IOStorageFamily          1.9

    com.apple.iokit.IOReportFamily          23

    com.apple.driver.AppleFDEKeyStore          28.30

    com.apple.driver.AppleACPIPlatform          2.0

    com.apple.iokit.IOPCIFamily          2.9

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.pthread          1

    com.apple.kec.corecrypto          1.0

    Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.1f175

    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB

    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB

    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136

    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)

    Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: Samsung SSD 840 EVO 250GB, 250.06 GB

    Serial ATA Device: HL-DT-ST DVDRW  GS31N

    USB Device: Hub

    USB Device: FaceTime HD Camera (Built-in)

    USB Device: Hub

    USB Device: Hub

    USB Device: Apple Internal Keyboard / Trackpad

    USB Device: IR Receiver

    USB Device: BRCM20702 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: Razer Naga

    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

     

    Is anyone able to provide any tips on how to understand this report or what course of action I should take next?

     

    Thanks!

  • BocaBoy Level 1 Level 1 (25 points)

    What processor is the Genius referring to? Is it the CPU, or the NVIDIA or Intel GPU? The crash report you have still shows memory as the culprit. Are you sure you're using Apple-compatible RAM? That's been a problem for me in the past and I've now taken to only ordering from places like OWC (macsales.com) and avoiding Amazon, etc.

     

    There are stress tests that can confirm whether it's your RAM or one of the processors I mentioned above. Do you have a copy of TechTools? That would allow you to run your own tests and start ruling things out.

     

    If you do have a faulty processor of some sort, I wouldn't fix it. Sell the machine "as-is" and get a new one. I know that sounds drastic, and it may not be an affordable option for you, but I think pouring more money into a 2010 computer in 2014 isn't good economics. The only exception would be replacing RAM, which is relatively inexpensive.

     

    For the record, my MacBook Pro tested bad for the GPU problem and Apple replaced the motherboard and screen on their dime. I also upgraded my drive about two years ago to a SanDisk SSD, so in my case I feel like I've got a new computer. If I had to pay for the motherboard and screen, I would not have done the repair but gotten a new computer.

     

    My reasoning is that why pay that kind of money to have 4-year old technology? New MBPs have USB 3, more robust SATA support with transfer rates up to 6GB, Thunderbolt, and better GPUs and displays. I completely understand if this isn't a viable choice economically, but I'd hate to see you pay so much money for old technology.

  • BocaBoy Level 1 Level 1 (25 points)

    panic(cpu 0 caller 0xffffff802d4dbe7e) often refers to corruption in the OS. Try reinstalling Mavericks (10.9.2) as a first step.

  • Juri Munkki Level 1 Level 1 (0 points)

    RAM problems can be extremely difficult to troubleshoot as they are often difficult to reproduce. It could also be that the RAM sockets are damaged, which would of course also require a motherboard swap to fix. Assuming you have two 4GB RAM modules in the MBP, I would take out one and operate the machine with just one to see if it will still fail. Then switch it so that you try the other slot. In a pinch, the machine is still useable with just one DIMM, if you can make it work that way.

     

    Some Macs that I have owned in the past have been extremely finicky and I have had to return a number of memory upgrade modules (but this was years ago, way before this 2010 MBP had the video card problem with 10.7 and later OSes). Reliability with one module vs. more has nearly always been better than with multiple modules - especially if the modules were from different manufacturers etc.

     

    Also: get Mavericks...the 10.7 and 10.8 are both inferior to 10.9 in my opinion and it's a free upgrade. Make a backup before you upgrade - just in case you regret it. (SuperDuper is your friend.) I think Mavericks is also more likely to survive with "half memory" than either of the Lions.

     

    That's my experience with RAM as a Mac user for 30 years and Apple user for a few more years than that.