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Magic Mouse tracking poorly and losing Bluetooth connectivity since Mountain Lion upgrade

Since upgrading to Mountain Lion I have experienced frequent and inconsistant tracking from my Magic Mouse. It will work fine and then out of no where, and without any connection to a particular app or process (that I can identify) it will begin stop moving or move in a very jittery fashion. I'm also experiencing Bluetooth connection loss with the mouse from time to time out of nowhere. I cleaned the mouse and even went to so far as to replace it with another, brand new Magic Mouse and have seen the same problem.


I have also tried resetting PRAM and SMC.


Anyone else experiencing this or a similar issue? Have any suggestions of things to try?


Mac Pro (Early 2008)

Processor 2 x 2.8 GHz Quad-Core Intel Xeon

Memory 26 GB 800 MHz DDR2 FB-DIMM

Graphics ATI Radeon HD 5870 1024 MB

Software OS X 10.8 (12A269)

Mac Pro, OS X Mountain Lion, 2 x 2.8Ghz Quad-Core Xeon, 26GB RAM

Posted on Aug 1, 2012 2:07 PM

Reply
72 replies

Jun 1, 2013 9:57 PM in response to Guy Nisbett

I was losing tracking with a Magic Mouse and connection. Very disturbing. Bluetooth showed 46% battery life. Changed batteries, everything back to normal. Why Apple would show 46% battery life when an appliance is failing is a failing of Apple. What's up Apple? Are you guys overwhelmed or just negligent? Better than what? Who?

Nov 26, 2013 12:39 PM in response to Ezzyme

Andy


Hi I have read through most of this having had the problems repeat themselves in various of your reported forms. Then I got total failure.


In exasperation I changed my batteries (rechargeable) and the mouse works. Change them back again (fully charged) and it doesn't. Surface and contacts appear perfect. No apparent reason. I scratched the battery connecting surfaces - got brief operation then failure. Examining the failing batteries and comparing them with others I found that the positive terminal are minutely shorter. I will try standard long life batteries until my patience returns!

Jan 27, 2014 1:22 AM in response to John Finley

Acknowledging that there may be several causes to the symptoms described in this thread, one solution that worked for me was simply to insert a tiny bit of aluminum foil in the + pole depression inside the battary container of the mouse. As AA batteries may have slightly different designs, the battery may not make sufficient contact in some cases.

Mar 1, 2014 8:38 AM in response to John Finley

Just one more with the same problem. Yesterday cleaned my mousepad fearing a greasy reflective surface. Not it. Tried another pad too.. Not the problem. Very erratic...does the jitters when it feels like it.

BTW, I have a Snow Leopard Mac. Avoided "upgrading", and from what you guys have said I never will upgrade the OS.

Getting ready to try a few of the easier solutions written up here. At lease saved me the cost of replacing the mouse.

Apr 28, 2014 11:22 AM in response to John Finley

I had the same prblem for a while with a MacBookPro 2011.... I even but a new Magic Mouse... which solved the problem for a while but it restarted again.... I think that Apple is selling a really crappy mouse.... It is counting on us to pay $70 every year to replace it.... Surprisingly, in order to solve the problem, i change surfaces... The mouse would not work on any kind paper or cloth but IT WORKS on glossy papers or surfaces.... So there is something going on with the optical sensor... I cleanned it with alcohol but it did not make a difference nor changing the batteries on reisntalling it as a Bluetooth dvice... Any thoughts?

Jun 17, 2014 8:49 AM in response to DLondynski

DLondynski, after following much the same path, I found the same solution worked for me. Everything was fine, all systems running well, suddenly the magic mouse stopped tracking. Clicks work fine, scrolling works fine, but the cursor simply won't track - it freezes and jerks and takes me five minutes to coax it across the screen. I cleaned the work surface (same work surface for 4 years with no problems), I cleaned the mouse, I blew out the optical sensor, cleaned the battery terminals, changed the batteries - nothing helped. Grabbed a piece of plastic I had nearby and placed the mouse on that surface - perfect tracking. So something's up with the optical tracker - it's not reading off the same surface I've been using it on for four years. I will continue to search for a solution, but in the meantime, I'll use what does work. (Note to Mountain Lion users - I'm still running Snow Leopard; your mileage may differ.)

Magic Mouse tracking poorly and losing Bluetooth connectivity since Mountain Lion upgrade

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