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"Cannot connect to iTunes Store." Why?

Both my iPad and iPhone keep showing that i have App Updates. When I enter the Apple Store I can download any apps, to purchase or look through... But, i cannot download any of my 4 Updates. Very strange! just say's "Cannot connect to iTunes Store." Although, I can still look for, and purchase apps? Doesn't make any sense...


Yes, I already logged off of my Apple ID Store, in the Settings section. Then resigning back in. Plus I restarted my router, and of course reset both devices, but still nothing...


This is happening on both my iPad & iPhone as well!


Anyone have the same problem?

Any ideas would be greatly appreciated!


Thank You!

Matt

Posted on Aug 22, 2012 8:04 PM

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Question marked as Best reply

Posted on Aug 22, 2012 8:23 PM

It may just be a temporary problem with the iTunes store. To check this a) open up Safari on both of your devices, and b) go to appleid.apple.com. If you can get to that website, then your devices can access secure web sites (the iTunes store is a secure web site) and the problem is with the iTunes store.

18 replies

Sep 21, 2012 8:57 AM in response to BeersYourFriend

Apparently, I've been having the same problem because I'm here, but I honestly can't blame it all on the 6.0 Update (which I downloaded Wednesday); and yet I don't know where to place the blame. I was having this slow or delayed updating/installing problem for about 2 weeks prior to even realizing there was an Update available. However, when I did download the Update, the installation/updating process for apps got unbelieveably worse - for small and large apps. I KEPT getting "Cannot connect to iTunes Store" and/or "App is unable to install, try again later" or something to that affect.


My instinct/fear will not let me reset my phone, so I decided to reach out to the support communities for a alternative solution. While reading around for solutions for these messages, I guess I found my own?! I logged out of iTunes on my phone and restarted the whole phone. Once it was back on, I got an "App is unable to install" prompt on an app that had stalled in "Waiting..." mode from the moment I bought it on yesterday. I pressed ok and then went back to the App Store to attempt to reinstall the app again. This time, I was prompted to log back in to iTunes. Once I did that, it installed with no problem...at the rate it would have 2 weeks prior.


I did this in a 3G area, with no wi-fi and not hooked up to internet through a computer. It works fine when wi-fi and/or internet connected. Now whether or not that is a fix, I don't know?! But it's working for the time being; if not, I'll most likely try 'jvicks' fix if it happens again.

Oct 28, 2012 6:11 PM in response to BeersYourFriend

I am currently having a problem with my iphone 3gs i have been trying to download apps from the apps store and all its telling me is my apple id has not yet been used in the itunes store or please contact itunes store, i am beginning to get very frustrated cuz i can't even download the free apps like facebook chat, watsapp etc, please give me some advice

"Cannot connect to iTunes Store." Why?

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