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App Store Updates (but only Updates) cannot connect to iTunes Store

The App Store icon on my homescreen shows I have 6 updates waiting to download.

When I go to App Store > Updates it says "Cannot connect to iTunes Store".

I can browse online with Safari so have internet connectivity. Every other tab in the App Store (e.g. Top 25) connects and I can download new apps. I can also access the iTunes store by using the iTunes icon - I can view and download anything from iTunes. The ipod touch can therefore connect to the iTunes Store, but for some reason the App Store Updater cannot.

I'm using OS 5.1.1, have searched the forums, shutdown and restarted the ipod, checked the DNS, logged out and in of my iTunes account, used different wi-fi networks, but no progress. Any tips would be massively appreciated !

iPod touch, iOS 5.1.1

Posted on Aug 23, 2012 6:25 AM

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68 replies

Sep 12, 2012 9:18 PM in response to H0LEPUNCH

After messing with this for HOURS, your advice about moving the date ahead a LOT worked. I set it to 2026. Then opened the App Store and quickly clicked on something other than the Updates section. Then clicked updates and got the security error. Rest calendar to auto and proceeded. It worked.


My problem looked like it stemmed from an app on a shared computer. My daughter shared an app purchased from her iPod with my wife. Unfortunately, an update was needed and the credentials that came up were for my daughter's account. This is why it could not connect when it got to that app. Different credentials. So, I deleted the app from the iPod and all is right once again.


Thanks HOLEPUNCH

Sep 22, 2012 12:56 PM in response to lifewitholivia

If you're trying to update your apps and you get the message Cannot Connect to the iTunes store (even though you can, when you want to buy something), plug your iPod into your computer. On your iTunes page, top left column, click on Apps. There should be a number next to it indicating the number of apps you have that need updating (or maybe it's just the number you have, not sure). Anyway, click on that and a page will come up showing all of them. Next to each will be a Get Update button. You can click them individually or go to the top right of the page and click on Download All Free Updates. Keep your iPod plugged in while it does this.

App Store Updates (but only Updates) cannot connect to iTunes Store

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