I keep getting the below issue when trying to update itunes match:
we could not complete your itunes store request. The network connection was lost. There was an error in the itunes store. please try again later
it is so frustrating! I've turned itunes match off and when I tried to turn it back on I get the same message again.
Anyone any ideas on how to fix this? It's been doing it for the past 6 hours
Thanks!
OS X Mountain Lion (10.8.1)
same error for the past 4 hours (Paris, France)
Same thing here (Portugal) for the last couple of hours.
Same here in Germany... maybe they're running some updates to prepare for iOS6!?
Same here in Belgium đ
It's Europe's turn, it seems. đ
They were having the same problem in America earlier in the day and it appears to be okay now. Let's wait... đ
Same issue in Canada since yesterday night. At least now I know it's not just me.
Hopefully it'll fix itself soon. The support for iTunes Match online is pretty useless. At least we're all in the same boat!
Same issue here since last night (8/30). Hope this is just an Apple server issue.
Same here in California since yesterday. I read somewhere else on here that it could be weather related and the icloud is headquartered in NC.
Yeah I get the same error here in Southern Ca too. Annoying since I just got it and it's in the middle of 80gb upload of music.
-ugh
Yes, I'm in San Francisco and had the problem starting Thursday afternoon. I was able to get about 20% of my new imports processed when I logged on after midnight, but consistantly getting the error all morning now. WIsh there was an official service status/outage page from Apple. I only see one for iCloud which states that all services are up and running.
I've been at this 2 weeks now. The online support is terrible. Case management it terrible. Announcements don't exist. This is a terrible product. If Steve Jobs were still wround, it would never have been released.
Still not working in Portugal. C'mon Apple fix it, please.
Another thread regarding the same issue.
And a suggestion to change setting for itunes Match to no auto-renew.
Mine renewal is up in November and I will not be renewing itunes Match until the bugs are all worked out.
Or at the very least, a place for Apple to provide network status from 'THEIR' end. This isn't a user troubleshooting issue.
https://discussions.apple.com/thread/3994078?answerId=18587000022#18587000022
I've had the same problem for the past 24-36 hours. I'm guessing it is a system problem. Hope Apple is working on this. I was planning to go to the local Genius Bar for an answer. Wonder if they know about this.
iTunes match not connecting
