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Level 1

4 points

How do I install my HP Officejet 4500 Wireless printer in OS X Mountain Lion?

Today I bought a new HP OfficeJet 4500 Wireless printer and wanted to install it on my MacBook Pro (Early 2011) running OS X 10.8 (Mountain Lion).

When I inserted the installation disk, it said that I should go to the OS X preferences panel and choose Printers, and add my printer there, because OS X uses its own printer driver installations. But when I chose the printer in the drop down menu, it said that the "driver is available for download from Apple. Do you want to download and install now?". I clicked "donwload and install" but after it looked for the download it said that the driver I am looking for is currently not available on the Software-Update-Server.

I also tried downloading the .dmg from the HP website but again: it wants me to install my printer using the default preferences "+ Button"

I hope you can help me.

MacBook Pro, OS X Mountain Lion (10.8.1), HP OfficeJet 4500 Wireless (G510n)

Posted on Aug 31, 2012 11:43 AM

19 replies

rjmmusic

Level 1

0 points

Nov 9, 2012 8:29 AM in response to ShlomiL

Thanks, Shlomi!

Oct 29, 2013 3:23 PM in response to rjmmusic

Finally! Thank you @rjmmusic! This solved my issue 🙂 (i have a HP Officejet 4500 G510n All-in-one Wireless Printer)

wood95

Level 1

0 points

Mar 17, 2014 2:42 PM in response to sara.abercrombie

When my scanner went gray, I deleted the printer but System Preferences didn't "see" the printer to re-Add it.

I tried several Mac and Printer reboots to no avail.

Right-clicked to Reset printers. Nope.

Deleted the HP folder(s) and installed the new drivers from the support link above. Nope.

Called Applecare and was told to reset my home network. Bingo!

Feb 3, 2015 11:18 AM in response to wood95

Yes, I also tried all of the above ways to get my Macbook Air to recognize my wireless HP Officejet 4500 wirelessly, and the only way I got it to work was to turn off my router and turn it back on. Then my computer recognized it on the network once I reconnected.

I think it had something to do with the latest Yosemite update.

How do I install my HP Officejet 4500 Wireless printer in OS X Mountain Lion?