Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"iTunes cannot read the contents of the iPod. Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings."

Hi. I am getting the following error message...


"iTunes cannot read the contents of the iPod. Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings."


...and my iPod is displaying that there is no music on it.


Sorry to bring up something that's been discussed so many times, but I haven't yet been able to find a fix that works for me.


I'm a mac user and this is an 120gb iPod classic.


When I click Get Info on the device, it shows that the ipod is still full:


User uploaded file


I stupidly don't have the contents backed up anywhere or the original MP3s still in my itunes (I know, I'm an idiot right?). I managed the music manually and bascially used my iPod to store all my music.


Is it possible to still access the music on the device in any way?


Do I have any option other than to restore it and delete everything? I really don't want to have to do that, if at all possible.


When I click to see the contents of the iPod, this is what is there...


User uploaded file


If I click on that iTunesDB folder on the bottom right then it just displays the same thing again, like it's stuck in a loop.


User uploaded file


Any help or advice would be greatly appreciated! Even if it's just a definitive "Your iPod is screwed, you have no option other than to restore it".


Cheers!

iPod classic

Posted on Sep 1, 2012 4:37 AM

Reply
Question marked as Best reply

Posted on Sep 1, 2012 5:52 AM

For recovering music from iPod, refer to thisUSER Tip by tt2, I hope that iPod Access can work for you, as it mentioned recovery from damaged database.


You should also do theiPod Disk Diagnostics as posted earlier by tt2, it wont fix your problem but helps in troubleshooting.


Good Luck!

51 replies

Jan 17, 2016 8:02 AM in response to SlimWithATiltedGrin

Wow.... Thanks! Thanks so much!


I think (without proof) that the corruption occurred as a result of running "PodTrans" against my iPod. Apparently, PodTrans makes a backup of iTunesCDB and I was able to copy iPodCDB from the backup directory into the proper directory where the corrupted version was. Backup overwrites corrupted version and ALL IS WELL AGAIN!!!!


I thank my lucky stars and SlimWithATiltedGrin!


My device is a 4G iPod Touch and I did it also on a 2G iPod Touch....

"iTunes cannot read the contents of the iPod. Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings."

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.