Magic Mouse keeps losing connection

Hi People,

You will be surprised what solved the problem for me.

Apart from wedging paper, what I found was if you clean the + positive connection inside the mouse thoroughly then the problem is solved!

The reason why wedging is ok is because you are putting more pressure on the batteries. The dirt accumulated will be squashed and it connects. After a while dirt accumulates again and you need more paper.

Its actually the dirt that is preventing the batteries from connecting and I bet no one ever cleans the connections! Try it!

Derek

I have tried every suggestion here (batteries, contacts, etc, resetting software with apple tech supervision, a replacement mouse, etc) and the problem kept coming back. Then a week ago I updated from Yosemite to El Capitan, and it has not disconnected yet.

I appreciate the suggestion to add a little folded up paper, but sometimes paper will get squashed and loose some of its bulk, so I used a small piece of the very thin foam sheeting material often found in packaging of delicate products. It should retain its sponginess better. We'll see!

I can' tell you how helpful this was. I had a Mighty Mouse that was working fine and then started dropping out constantly with a brand new set of batteries. I switched out the batteries for some slightly larger (both were Amazon brand rechargeable), and I haven't had any problems since. I was looking at buying a new Mighty Mouse 2, assuming my mouse had finally died on me, but this solution fixed that.

I was facing the same issue :-( but found solution. Actually i was using normal AA batteries where after using 40 - 50% mouse used to get disconnect frequently. It was heavy day, i've tried all given option mean keeping paper between batteries... deleting mouse and adding it again... but non of work. While on system preferences my batteries was remaining 54%. I jump to the store and got alkaline batteries since no issues.

Don't follow stupid things if not connecting means very simply short of power... change the source of power and enjoy :-)

The (Mac) restart + shut off mouse trick worked handily, thanks! ;-) I removed the Mighty Mouse from the list of devices but it still showed up in the bluetooth toolbar menu. Restored back to normal function. Symptoms were: no connection, mouse indicator light double-blinked repeatedly.

Genius! I was being driven insane by this problem but have just wedged a bit of folded paper down in between the batteries, no fancy folding just wedged it in so there were no bits sticking out and all is working perfectly again! Happy days!😎

This problem, of the Magic Mouse losing bluetooth connection, started a week ago. The mouse is at least 7 years old. The rechargeable batteries are the originals supplied with the Apple Battery Charger. The OS is El Capitan. So that eliminates the problems other users have mentioned earlier in Dec 2015. So I wedged a folded piece of paper in between the two batteries. I will see whether this solves the problem.

This has been going on for months. I've tried all the different batteries; packing works briefly but is not a solution! Apple support wouldn't acknowledge their responsibility/design flaw (actually suggested I get a USB-wired mouse). How do we get them to address this problem?

This is a one off reply as this has, as you say, been going on for ages. (Sept 2012).

Packing the mouse suggests you are using low grade or fake batteries. The problem is the length of the batteries; low level or fake batteries are too short. Hence the need to either pack over the top or insert tin foil. If you buy dime a dozen you can expect no better. Use energiser, Envelop, Duracell or Apple.

I experienced the same problem. Turns out for me the positive side of the battery connector was slightly loose and would cause the connection to drop. To fix this I made a small foil ball out of a hershey kiss wrapper and placed it in the small circular opening. Then the battery connection was good. I also placed a small piece of paper to keep everything tight. It makes me wonder what other types of scrap people are shoving in their apple mouses to keep them working. You would think that an $80 mouse would be a bit more dependable.

I'm not saying this applies to you but as I intimated before, the problem is as much with people using dime a dozen cheap batteries as anything else. The $80 mouse is perfectly good with the appropriate batteries. Mine has never failed me yet.

I've tried every brand name battery available, from the cheapest to the most expensive. You're lucky you got a right-sized mouse. We're not all so lucky. I'd still like to see Apple do something about it!

First time I had this problem, I switched to high quality batteries, this was one of my mice/mouses, and it solved it. The other computer had a different problem, there was some of our dog fur stuck inside the mouse, cleaning it out solved the problem.

As I wrote, I wasn't saying it applied to you ... though you did not say which batteries you were actually using. Duracell and Energiser would be thought of as appropriate (along with Eneloop and Apple). You seem to be doubly unfortunate as far as having two faulty mice is concerned. Why didn't you take them back for exchange. They would have had a 12 month guarantee on them, quite long enough to discover the problem.