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Magic Mouse keeps losing connection

For the past several days, my magic mouse keeps losing connection to my MacBook Pro, and most of the time it won't even connect at all. I thought the batteries needed changing at first, but that didn't help either. I keep going into my Bluetooth settings to try and manually connect it but, again, it didn't work. Can anyone suggest ways to try to fix this problem?

Magic Mouse-OTHER, Mac OS X (10.7.4)

Posted on Sep 2, 2012 1:21 PM

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231 replies

Dec 9, 2012 4:14 AM in response to ryansfreeze

Its the Phone!


I have been having the same problem......intermittently the mouse keeps dropping connection.


Keyboard is fine, Track pad is fine.......however the mouse keeps dropping the connection.


I was just about to log a call with Apple, then suddenly bingo I said to the boss has it been doing this in the week.....and the answer gave it away, NO.


Ok whats different, I turned my mobile phone off that sits on the same ink blotter and now its fine.


As for batteries as initially I was thinking the same, but that was a red herring, I was thinking ah the charge, its dropping down too quickly......I have GP ReCyko rechargeables upto 1000 and AA 2100mah NiMH and to be honest spot on.


And the plus side if you charge them, they do retain a high percentage of their charge in storage they say 90% for up to 12mths.


Anyway it was my phone N95

Dec 17, 2012 12:18 PM in response to Keith Jones

Boo-yah! That was it for me, as well!


I have both an iPhone 4 and a Nexus S 4G sitting in charging stands, right in front of my mousing surface. I was thinking it was radio interference from somewhere, but I kept thinking it was due to 2.4 GHz Wi-Fi activity (I even switched my daughter's MacBook Pro to the 5GHz connection, thinking this was a contributing factor, and disabled Wi-Fi on my own MacBook Pro next to my desk). I stupidly never even considered the phones.


Turning off the Bluetooth radio on my phones cleared up the problem and my mouse is smooth as silk.


Folding paper into 2mm triangles...? That made me laugh out loud 😁

Dec 18, 2012 9:31 AM in response to ryansfreeze

Been trying to fix this for months, maybe years. Adding paper worked for me. (Checking for bluetooth interference from the phone was obvious: turned that off months ago and mouse still kept disconnecting.) Am using Duracell rechargeable batteries which have also had varying fits in other appliances/units so will smile while making little paper triangles and laugh because they DO work.

Dec 18, 2012 9:38 AM in response to drm1029

Sorry... I wasn't trying to make fun of anyone; I think there are two, separate problems at work.


1. loose batteries, which should cause the mouse to completely disconnect - I have to believe that even a momentary loss of power shuts down the mouse and you loose the connection; so, good call on the battery solution;


2. irratic connection, which I attribute to radio interference at 2.4GHz, which presents not as a complete disconnect but as a 'stuttering' mouse cursor. While my mouse would sometimes disconnect completely, the larger problem for me was the jerky cursor behavior.


Interestingly, it had nothing to do with the BT radio on the Nexus S 4G - that was already disabled; it appeared to be entirely caused by the BT radio in my iPhone 4.

Jan 13, 2013 8:40 AM in response to ryansfreeze

I had the same problem and I made of my own solution to it. It is very simple.

Using a Q-tip cotton swab, and break it in middle. put the two halves in between batteries with cotton side to two ends. Then close the lid, sound and tight. This prevent any small shaking when you move the mouse and cause the batteries losing contact.


Good luck and happy using Magic Mouse.

Feb 15, 2013 12:16 PM in response to LILA_LA

Purchased an APPLE Battery Charger Kit ( complete with 3 pairs of batteries ) after reading advice from many others regarding battery sizes and magic mouse connection being lost . Someone ( don't recall the name ) suggested this because their connection problem was solved with APPLE rechargables .


56ice

Magic Mouse keeps losing connection

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