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For the past several days, my magic mouse keeps losing connection to my MacBook Pro, and most of the time it won't even connect at all. I thought the batteries needed changing at first, but that didn't help either. I keep going into my Bluetooth settings to try and manually connect it but, again, it didn't work. Can anyone suggest ways to try to fix this problem?
Magic Mouse-OTHER, Mac OS X (10.7.4)
I had this problem too, turns out a slight design flaw with the mouse is that smaller batteries come loose and power is lost, so the bluetooth dies. You'll probably find that it loses connection when you're moving it around quite a lot, in particular, when you lift it up off of the desk and put it back down again. See, different brands of battery tend to be ever so slightly varied in size, and smaller ones tend to be more 'loose' in the mouse and an be shaken loose when moving the mouse around.
The best solution (the one which worked for me) is to grab a set of Apple's own rechargeable batteries from their store as they are just the right size to fit in the mouse without ever being shaken loose.
If you can't do this, some people find that wedging a bunch of paper between the two batteries and between the batteries and the mouse door can help keep them in place.
I hope this solves your problem as it has mine. 🙂
Purchased an APPLE Battery Charger Kit ( complete with 3 pairs of batteries ) after reading advice from many others regarding battery sizes and magic mouse connection being lost . Someone ( don't recall the name ) suggested this because their connection problem was solved with APPLE rechargables .
56ice
^ Connection proble has been solved . Guessing it does not really matter how long a charge is held because kit includes 3 pairs of batteries at what I consider a decent price @ $30 CDN . ( Delivered within less than 36 hrs ! )
56ice
My 'magic mouse' has just started doing this. Nothing has changed in my setup - the batteries I have used for 18 months (always worked before). I cannot believe that the almighty Apple kit (over priced and over here) really needs bits of paper and cottonbuds to make it work.
Laughable.
Oh no, its quite normal for anythng Apple to require jamming with bits of paper etc.
Go look at most of the "solutions" proposed by Apple ofr OSX. They involve going into Terminal.....
WHAT IS THE POINT of "it just works", mom and pop, easy to use products if you have to stuff paper in them or cut **** code to get them to work.
Im disgusted with Apple.
Careful ross - don't say anything negative - the Apple supporters will shout you down.
I, absolutely agree with you. My £1800 shiney iMac (my first foray into the over-hyped world of Apple) has been and is a nightmare. A very poor OS, hardware and peripheral problems (I won't even go into iTunes!).
And yes, I have exactly the same problems as you. For all the hype and high prices I expect things to just work, not needing to stuff bits of paper into the works or mess around with Terminal. Takes me back to my DOS days.
So much for the world's most advanced software and hardware. A joke. Cue the Apple supporters
Mike
Im not sure how they could hold up a "holier than thou" view Mike - they are proposing pushing bits of paper into my $75 shiny new mouse to make it work. 😁
My problem is bluetooth dropout, and its not interference ( other wifi mice work ok). the problem is Apple have conflict between design and technical functionality. the iPhone 4 arial was a classic example.
This corded Mighty Mouse that i am using tonight is another - everyone knows about its problems with dirt on the roller ball. What idiot added a tiny roller ball that cannot be removed for cleaning? Apple - find out who it is and sack them. They arent doing you any favours.
But Mike - if you think $1800 investment in junk is bad, I spent over $10,000 in a year on one of pretty much everything Apple make (apart from an iMac). You would think the genius bar would give me decent answers.....
If I hear the words "go into Terminal and type......." I will scream.
Yep, grossley ovverated product and company - Emporers new clothes syndrome - had a total HD failure after 18 months - after 2 years complaining - finally got refunded the cost of the repair - faulty HDs eventually admitted to. Apology - don't hold your breath.
Customer care is non-existent. Certainly will never buy Apple again.
A battery switch to Duracell Ultra Power started the same problem. This thread blames the batteries size. Going from there and using some elementary school electronics... take a close look at the mouse you'll see two springing contacts at the back and two contact holes at the front. Shaking the mouse can't disconnect the minus pole of the battery, so it must be the plus that gets disconnected. In order to eliminate that problem you take your razor blade and cut of the covering plastic at the plus pole of the battery. This gives you a longer knob at the plus side. The difference is might be just two hairs wide but it works for me.
Though I'm suprised teh Chinese manage to make such a delicate product, in my opinion a Chinese mouse should eat everything. And I refuse to put paper in this Chinese product. I'll wait patiently till the Chinese uncensor their Internet and the Peoples from the Republic want wages higher than ours. Hopefully Apple will have relocated production to Germany far before that happens 🙂
Paul
Rotterdam, NL
It is called Magic because there is a trick to getting them to work. And as everyone knows, the magician will never tell you how to do the trick. It has to be the biggest load of garbage that ever came out of Christendom!
I have tried all sorts of batteries and still the thing disconnects. Fortunately, I have a belt and braces system, in which I have the "Magic" trackpad as well, so that if the mouse goes AWOL, I can get it reconnected via the operation of the trackpad.
What a way to run a battleship!! I have complained so many times to the Apple Store that I now give up. Wireless to Apple is meaningless! Magic Mouse, what a misnomer!!
altv
I have something for this topic to say.
After almost an year searching many times how to solve the problem of this magic mouse I was almost loosing my patience when suddendlys I found the problem and the solution.
One day I was very nervous and the connection was lost many times and many times I recreated the connection.
Other day the connection was going without any issue.
Battery, super charged or low in charge, doesn't have an influence.
The I started to try be nervous.
Well when you are nervous you are not the person that use soft way to address things. When you are nervous you are nervous.
When you use the mouse, normally you start to lift a little bit up and down in order to move the mouse. The bluetooth is wave, but the mouse is still hardware and if you are nervous you start to use the mouse more rigidly and to shock on the table more hardly.
The problem:
The magic mouse loose the connecion
The cause:
a mechanical shot on the table
The solution:
be soft using the mouse
When you use this mouse you shouldn't shock him on the table
It now 5 months I'm less nervous with the mouse and I din't lost the connecion anymore.
I hope you find this helpfull
I had the same issue for a couple of days now. Loosing connection every now and then. Especially when lifting the mouse and "knocking" it onto the desk. With two Magic Mice and two Macs. Already for years, I'm using Eneloops exclusively. After reading your solutions, especially with the folded peace of paper, I've got another idea. I took pure alcohol (from the pharmacy), and cleaned the contacts in the mice, as well as of the rechargeables. Perfect result instantly!
I've got a Mac Pro at work and 2 iMacs at home. The Magic Mouse has been working just fine until the past week for one of my home iMacs. It will stop working, report a dropped connection, then start working again. I'll try using Duracells and cleaning the contacts. The MM has worked great up until now - I'm not sure why all of the haters are coming out of the woodwork.
No alternative charger or different batteries needed, definitely. Use your rechargables as before, just clean all contacts of the mouse and batteries with alcohol. Had this issue with one more mouse last days, works perfectly and instantly.
I was having the same problem after years of flawless performance. I tried the folded paper, changed batteries - cleaning the contacts worked for me. I just did it with a clean dry cloth. The mouse is working perfectly again.
Just received a Magic Mouse for my birthday. Experienced this same issue, disconnection when lifting mouse and setting back down. This was out of the box, with the included Energizer Advanced batteries. Thankfully my gift giver also got me a Mobee Magic Charger that I was planning to use anyway, it replaces the whole bottom plate with it's own plate and rechargable battery in one structure and is mightly snug, solving the problem.
Disappointed this happened out of the box though. If battery size is slightly different between brands, and these Energizer batteries are have caused problems previously, then Apple should probably look into including different batteries from the factory.
Magic Mouse keeps losing connection
