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Macbook pro mid 2010 logic board failure

Hi All,


I bought a mac book pro 13" in mid 2010.

Configuration: Core2 duo 2.4, 250GB HD, 4 GB RAM, NVidea GeForce 320M graphics card etc (http://support.apple.com/kb/SP583).


Some times I faced screen freeze. My laptop can't come out of sleep mode. The I need to restart it.

2 days back, i'm not able to start it (i mean on it). Battery is fully charged. but still I didn't understand the issue.

So, I have visited Apple service center in india and they said it is logic board failure and they said to fix the issue it costs around $400 to $500.


Later, I have found lot of posts on apple communities regarding logic board failure because of nVidea graphics cards and apple is replacing the logic boards free of cost. Is this problem is with macbook pro 13" mid 2010 models. Is my problem is also because of same issue. How can I confirm. If this is because of graphics card, then is apple going to repair my laptop. Is it possible in india?


~Surya

MacBook Pro

Posted on Sep 4, 2012 10:21 AM

Reply
27 replies

Oct 13, 2014 7:48 PM in response to pavanask1

SAme problem here. A mid 2010 MBP6,2 15" i7....my machine showed the problem 4 months after purchase....after many runs to Apple store they decided to replace it...3 years later and we are back in the business of crashing out of nowhere. I tried all sorts of things to fix it. The only thing that makes my machine a bit less unstable is going back to Snow Leopard (which is not supported with security updates anymore). Mountain Lion and Mavericks makes it impossible to use it cause of so many crashes. I guess it might be related to the way OS handles the graphics. Bottom line, I spent U$ 2.200 to buy this machine and I expected more reliability....first thought it was bad luck, but now reading about so many people having the same issue, makes me think going back to pc or linux in a good and reliable hardware. Ps: I do not mean to be rude or disrespectful to any apple fan, as a matter of fact I am a fan myself...they got really good product. The point is for the premium you pay you expect to get a premium product as well.

GUys try to downgrade to Snow Leopard and let me know how it did.

Oct 14, 2014 5:45 AM in response to fsilvac

Hi fsilvac!

So you are saying that after the logic board was replaced 4 months after purchase, you did not encountered any problems for 3 years?? Were you running Snow Leopard those 3 years or which OSX were you having at that time and when did the problems started? right after upgrading to Mountain Lion or Mavericks?


Last year I upgraded to Mountain Lion and my MBP started to have the same problems as everyone and last June (2014) my logic board was replaced with a new one I believe or a refurbished one (I will never know). The thing is that since it was replaced my computer has been running great, GPU wise. It has not had any kernel panic or crazy restarts. I am still running Mountain Lion but I am thinking on getting an SSD to replace my old HDD and do a clean install of Mavericks. What I don't know is if I should stick with Mountain Lion or try to upgrade to Mavericks since the logic board has been working properly since June.

Any Advices??

Thanks

Jan 6, 2015 1:27 AM in response to fsilvac

Same problem here! I bought a 15" Macbook Pro (Mid-2010) and it's now unusable as it just freezes after using it for a while and sometimes refuses to boot.


Apart from this issue the laptop performs pretty well and I think it would be a waste to just bin it, but the replacement cost of the mainboard is extortionate! I spoke to a Mac repair guy who said that this was an extremely common issue with mid-2010 Macbook Pros due to some problem with the quality of the solder used on the mainboard (I think). Given that it this seem to be an extraordinary manufacturing defect I think it's only fair that Apple repairs it free of charge. Has anyone had any luck getting Apple to fix it for free outside of warranty and without AppleCare?

Jan 6, 2015 12:38 PM in response to stucampbell

So mine is in the process of being replaced right now but my circumstances are a little different. I went back in 2012 for the issue, they approved the replacement but never did it. All they did in 2012 was reinstall the OS. Well, it has only been getting worse so I talked to a Genius rep again and very nicely said that they should have replaced it back then and it is crap if they expect me to pay for it. He agreed and spoke with his manager and got it approved. On a few other boards people said they were able to get it approved by contacting apple care directly who would place stuff in notes to have the store approved the repair.

Feb 23, 2015 4:06 PM in response to viersen

I am sorry to take thah much to answer your question. My 2010 MBP did not have a logic board replacement...Apple gave a new computer after the first one started crashing (probably because I was on one-year warranty). Even though the second MBP started crashing again with Lion, Mountain Lion, Mavericks and Yosemite as well. I have tried everything on earth to get it working without crashing all the time. My last resource was to reinstall Snow Leopard (the OS that came with it), for the last 3 days no crash at all....Still frustrated cause I bought it for the so called "It just Works". However, this solution so far is better than nothing....

Mar 31, 2015 2:39 PM in response to pavanask1

I have the system crashing problem with this MBP;

MacBook Pro (15-inch, Mid 2010)

Processor 2.66 GHz Intel Core i7

Graphics NVIDIA GeForce GT 330M 512 MB

OS X Yosemite 10.10.2 (14C1514)


The system has always seemed flakey, though I thought it was due to software compatibility issues. I never believed it was due to faulty hardware. Recently the wife started using FCPX for editing HD video, the MBP would crash on her every time she would perform basic rendering. I started digging into MBP crashing problems and came across many discussions about Apple selling faulty logic boards in their products. I made an appointment at the local Apple store, explained the challenge we were experiencing. After the tech ran some tests, this appeared on the screen of my MBP.

User uploaded file

He then went into the back room to discuss the situation with a few of the other techs at the store. At that time he suggested I can either purchase a new system, pay $640 for a replacement logic board or contact Apple Support to see if they would offer another solution. Even though he is aware of this problem, he explained that not enough 2010 MBP systems experienced the logic board failure issue for Apple to acknowledge a problem exists. I also spoke with Alex Marr in Applecare support, he repeated the same canned statements as the in store techs.


From what all the Apple reps have told me is it comes down to numbers. More 2011 MBP owners raised the faulty logic board issue than 2010 MBP owners. Therefore 2010 MBP's are not recognized as having a factory defect. Another huge problem is that people have had their logic boards replaced and the same failure occurs again with the replacement logic board. I do not want to pay $$$ for a replacment which will not last a reasonable amount of time; Apple only honors their work and hardware for 90 days. Apple reps are instructing customers to purchase new hardware every three years. I've never purchased any product this expensive or that was considered 'high-end' with the expectation I will need to replace it after three years. This is immoral, dishonest and should be illegal, though unfortunately it is not.


MacBook Pro 15" Unibody Mid 2010 Logic Board Replacement - 'This requires removal of every component attached to the logic board.'

https://www.ifixit.com/Guide/MacBook+Pro+15-Inch+Unibody+Mid+2010+Logic+Board+Re placement/3097

Mar 31, 2015 3:16 PM in response to Daddy ™

I spoke with a local 3rd party authorized Apple repair centre. Their experience has also been many 2010 Macbook Pro logic board failures. The tech stated that Apple has never properly fixed the issue and all the replacement logic boards he has installed eventually failed with the same issue as well. He strongly recommends not to purchase the replacement logic board as he knows from experience IT WILL FAIL. He is also suggesting to purchase a new computer.

This logic board failure issue is not rare, it has existed since the products were manufactured, Apple is aware of the problem and has chosen to ignore their customers.

Macbook pro mid 2010 logic board failure

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