Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

0 points

AT&T Factory Unlock

I recently requested to have my iPhone 4 unlocked from AT&T. They approved my request. After receieving instructions on unlocking the phone (which I later found out came from Apple), I went through the steps, basically backing up and restoring the iPhone, and it still remained locked. I attempted the same instructions again and it still remained locked. I turned it off and on and that did nothing.

Can anyone help me here? Is there any other troubleshooting steps to unlocking my iPhone?

Thank you

James

iPhone 4, iOS 5.1.1

Posted on Sep 4, 2012 6:45 PM

19 replies

Sep 10, 2012 10:38 PM in response to iSurf1234

It's not related to firmware version, IMO.

Here's how, read this:

http://support.apple.com/kb/HT2283

And this:

http://support.apple.com/kb/HT4839

iSurf1234 Author

Level 1

0 points

Sep 25, 2012 9:53 PM in response to SenseiPhone

Awesome! Thanks so much for filling me in. It was as easy as you said and now my phone is finally able to access the 3g network. I really appreciate your post it solved a huge problem in my life. Thank you.

Melvlz

Level 1

0 points

Nov 7, 2012 7:33 PM in response to brad805

Do you have to use a SIM card to unlock it? And if so can I use my AT&T one?

Nov 8, 2012 5:05 AM in response to Melvlz

Yes, you will need any SIM card, if you use non-at&t use, just insert it and connect to iTunes.

If you use AT&T SIM, simply restore the iPhone through iTunes.

AT&T Factory Unlock