Well, I had my MBP sent out for repair they changed the logic board and the thermal unit also the keyboard. And it also came back with some scratches and also on the left side at the seam where your arm/wrist rest is loose so it squeeks..plus is was dirty.
Called Apple Care got someone who said they couldn't replace it because it was past 14 days, so I didn't like that answer and then they gave me to a product specialist. He said the they needed a resonable number of attempts to fix it. I ask him what a resonable number was? He couldn't answer. So each time you send it back your without your computer for 10 days. I said just send me a new one. He said he couldn't but if after some undetermined number of returns then he could. So I said just give me a refund. And that he could do. So I'm returning my MBP and going to wait for the second generation of MBPs that don't run so dam hot. Unfortunatley you have to get a little extra firm to have them do anything.
Oh yeah, he also said if he sent out a new one that it could have the heat problem to. And that the Engineers are working on it but DO NOT have A SOLUTION YET.
It's a bumer cause I like the computer. They should make it big enought not to have a heat issue and also to fit a dual layer burner for $3K. I don't need the thinnest computer just one that works comfortably on the desk in the lap etc. without excess heat issue, airport issues, and high pitched noises.
Apple dropped the ball on getting this to market before the bugs were worked out.
So I will wait, check these disucussion boards from time to time until things are running smoother. Good luck to you and don't cave into these folks trying to tell you the heat is ok or the noise, etc....you paid top $$$ expect the best and don't take any bull
**.
Peace,
Time for a Margarita.
