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icloud mail down?

iCloud mail isn't working today, anyone else having problems?

iPad 2

Posted on Sep 11, 2012 2:14 AM

Reply
51 replies

Sep 12, 2012 3:27 PM in response to Jeroen Vink

Same here... I still use my @mac.com address.. Sad too, that iCloud Mail is no longer configurable (email aliases, etc...) NO complaints @ the time too.. I paid my annual $99.00 subscription for my MAC Mail account, 2 months before the announcement of iCloud (free Mail).. Now iCloud mail is free, so no-obligations to keep us USERS happy...

Sep 17, 2012 8:43 PM in response to vblagua

Here we go again... iCloud Mail is down...



IS FATAL

true



APPLICATION NAME

mail



TITLE

Mail could not be loaded



MESSAGE

There was a problem loading the application due to a possible network error or missing resources. Please try again.



LOG

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: MAIL in main()

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: Creating local CK.AccountPreferences object

Tue, 18 Sep 2012 03:37:30 GMT: WARN: Attempting to process mailprefs from CloudOS…

Tue, 18 Sep 2012 03:37:30 GMT: WARN: Rejecting mailprefs from CloudOS because timeZone information is unavailable in mailprefs

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: Creating local CK.User object

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: --> Request 1: POST to https://p04-mailws.icloud.com:443/wm/preference?dsid=123876867&id=ACDBC0491A9921 5211B387E3CCCDD5BBBA685EB4, headers: Content-Type=text/plain, body: (omitted)

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1347939450087/1

wmsid: 34

params: {"locale":"en-us","timeZone":"US/Pacific"}

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: SC.Object:sc1356:dispatch('load content')

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: SC.Object:sc2794:dispatch('noContent')

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: -> entering "6.2.2 No Content"

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: SC.Module: Attempting to load 'contacts'

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: SC.Module: Loading JavaScript file in 'contacts' -> '/applications/mail/frameworks/contacts/en-us/1LPlus29/javascript.js'

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: ContactsAutocomplete name order preference set: 'first,last'

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: --> Request 2: POST to https://p04-mailws.icloud.com:443/wm/recents?dsid=123876867&id=ACDBC0491A9921521 1B387E3CCCDD5BBBA685EB4, headers: Content-Type=text/plain, body: (omitted)

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: --> Request 3: GET to https://p04-contactsws.icloud.com:443/co/addressbook/?dsid=123876867&id=ACDBC049 1A99215211B387E3CCCDD5BBBA685EB4&locale=en_US&order=last%2Cfirst, headers: Content-Type=text/plain, body: (omitted)

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: SC.Module: Module 'contacts' finished loading.

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'contacts'.

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: SC.Module: Module 'contacts' has completed loading, invoking callbacks.

Tue, 18 Sep 2012 03:37:30 GMT: DEBUG: <-- Response 3: 200 (271ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)

Tue, 18 Sep 2012 03:37:31 GMT: DEBUG: APPLICATION: Received applicationWillBecomeActive

Tue, 18 Sep 2012 03:37:32 GMT: WARN: APPLICATION: Received applicationDidBecomeActive

Tue, 18 Sep 2012 03:37:37 GMT: DEBUG: <-- Response 1: 200 (7585ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)

Tue, 18 Sep 2012 03:37:37 GMT: DEBUG: <---------------- Request in: /wm/preference-list-->1347939450087/1,httpStatus: 200,round trip time: 7584ms, wmsid: 34

Tue, 18 Sep 2012 03:37:37 GMT: DEBUG: --> Request 4: POST to https://p04-mailws.icloud.com:443/wm/folder?dsid=123876867&id=ACDBC0491A99215211 B387E3CCCDD5BBBA685EB4, headers: Content-Type=text/plain, body: (omitted)

Tue, 18 Sep 2012 03:37:37 GMT: DEBUG: ----------------> Request out: /wm/folder-list-->1347939457744/2

wmsid: 34

Tue, 18 Sep 2012 03:37:37 GMT: DEBUG: SC.Object:sc1356:dispatch('load content')

Tue, 18 Sep 2012 03:37:37 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)

Tue, 18 Sep 2012 03:37:37 GMT: DEBUG: <-- Response 2: 200 (7152ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)

Tue, 18 Sep 2012 03:37:38 GMT: DEBUG: SC.Module: Prefetching module 'cloudkit/error_catcher'.

Tue, 18 Sep 2012 03:37:38 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/error_catcher' -> '/applications/mail/frameworks/cloudkit/error_catcher/en-us/1LPlus29/stylesheet .css'

Tue, 18 Sep 2012 03:37:38 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/error_catcher' -> '/applications/mail/frameworks/cloudkit/error_catcher/en-us/1LPlus29/javascript -strings.js'

Tue, 18 Sep 2012 03:37:38 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' finished loading.

Tue, 18 Sep 2012 03:37:38 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' was prefetched, not evaluating until needed.

Tue, 18 Sep 2012 03:37:44 GMT: DEBUG: <-- Response 4: 200 (7041ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)

Tue, 18 Sep 2012 03:37:44 GMT: DEBUG: <---------------- Request in: /wm/folder-list-->1347939457744/2,httpStatus: 200,round trip time: 7040ms, wmsid: 34,104,no imap connection

Tue, 18 Sep 2012 03:37:44 GMT: DEBUG: FolderDataSource.localFetchResponse error = 104/no imap connection

Tue, 18 Sep 2012 03:37:44 GMT: DEBUG: SC.Object:sc1356:dispatch('propertyChanged')

Tue, 18 Sep 2012 03:37:44 GMT: ERROR: Bootstrap error: FolderList.LoadFailed.ServerError





ORIGIN

server



TYPE

error



APP STATECHART

SC.Statechart:sc769

initialized: true

name: cloudos-statechart

current-states: [

active.application.displayingCurrentApp

]

state-transition:

active: false

suspended: false

handling-event: false





BUILD NUMBER

1LPlus.61144



TIME

Mon Sep 17 2012 20:41:00 GMT-0700 (PDT) (1347939660645)



HOST

www.icloud.com



USER AGENT

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8) AppleWebKit/536.22 (KHTML, like Gecko) Version/6.0 Safari/536.22



DSID

123876867



ENVIRONMENT

PROD

Nov 11, 2012 6:29 AM in response to krishke

Yes and what amazes me is that when I contacted Apple Support last evening, I spent over two hours going over settings, etc. and tech never revealed to me that there is a problem from other users with this!!! I suspect it has something to do with upgrading iphone to 6.0.1. I did that just before returning home to use my Windows 7 PC. No problem with my Ipad reading my new entries or deletions from Iphone. When you go to icloud.com, it brings up issue of using "Outlook". My understanding is that Windows 7 cannot use Outlook, I use Windows Live Mail. When all of this came up yesterday, it knocked out my 3G ATT Cell Tower and my house phone. WHAT IS GOING ON. Late last night ATT told me that there was a system down problem. This morning my cell tower is back on, etc. But all of this makes me wonder at my old age how easy an attack on our tech world would be!!!

Dec 13, 2012 2:11 AM in response to krishke

I had same timezone error (see below). When i filed my ticket for support and updated my support account preferences to my new address which is in the same timezone as my computer settings my mail immediately loaded. Not sure if there is some sort of sync issue with icloud and apple ID being out of sync, but worth a try if you are having issue. I recently moved from NYC to London and updated timezone on macbook air clock to Apple Europe (time.euro.apple.com).


Update prefs here: https://appleid.apple.com/uk




ERROR MESSAGE>>>>


IS FATAL

true



APPLICATION NAME

mail



TITLE

Mail could not be loaded



MESSAGE

There was a problem loading the application due to a possible network error or missing resources. Please try again.



LOG

Wed, 12 Dec 2012 23:17:30 GMT: DEBUG: MAIL in main()

Wed, 12 Dec 2012 23:17:30 GMT: DEBUG: Creating local CK.AccountPreferences object

Wed, 12 Dec 2012 23:17:30 GMT: WARN: Attempting to process mailprefs from CloudOS…

Wed, 12 Dec 2012 23:17:30 GMT: WARN: Rejecting mailprefs from CloudOS because timeZone information is unavailable in mailprefs

Wed, 12 Dec 2012 23:17:30 GMT: DEBUG: Creating local CK.User object

Wed, 12 Dec 2012 23:17:30 GMT: DEBUG: --> Request 1: POST to https://p07-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= 600A3B70-7192-41CF-A921-B40CB8F2B5E3&dsid=52395464&id=C949B194438293509E375B78A4 21E98A17C59459, headers: Content-Type=text/plain, body: (omitted)

Wed, 12 Dec 2012 23:17:30 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1355354250530/1

icloud mail down?

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