Previous 1 36 37 38 39 40 Next 628 Replies Latest reply: Dec 8, 2012 2:58 AM by rn1001 Go to original post Branched to a new discussion.
  • MPackman Level 1 Level 1 (0 points)

    At this point, I'm not sure what is worse: 1) The email being down, or 2) the fact that I'm now getting only emails with comments from everyone in this forum. Either way, I can't leave Apple Mail fast enough. What a JOKE.

  • kitkatmac Level 1 Level 1 (0 points)

    Okay, I tried all of these, and the only one that did not bounce the first time was tim.cook@apple.com. Then I sent an email to that address alone, and guess what! Here is the message (Tim Cook no longer "on the server"!) I wonder why?

     

    I'm sorry to have to inform you that your message could not

    be delivered to one or more recipients. It's attached below.


    For further assistance, please send mail to <postmaster@apple.com>


    If you do so, please include this problem report. You can

    delete your own text from the attached returned message.


    <tim.cook@apple.com>: 550 5.1.6 recipient no longer on server: tim.cook@apple.com

  • kitkatmac Level 1 Level 1 (0 points)

    Me, too! No other emails other than the angry ones we're all writing to each other!

  • kitkatmac Level 1 Level 1 (0 points)

    It's the cloud! There is no "in" in the cloud. It's all "up there somewhere."

  • butlerm2 Level 1 Level 1 (0 points)

    BUT --- I LIKED the old service that I was PAYING FOR.  They discontinued it and now I have no choice but to use their FREE service that I had been PAYING FOR -- for more than 12 years (I think .. it's been so long I forgot!)..... but I didn't mind PAYING FOR what I was getting AND having reliable service.  If this is what I will have to look forward to - I will have to find another service that I don't mind PAYING FOR, however, since I own 3 iPads, 2 Mac Computers, iPod Touch and of course an iPhone 4s, along with the long line of other iPhones from the beginning --- , I feel that I have the right to be frustrated over the lack of communication about the outage.

     

    It would have helped if they just released an announcement !!

  • Emiliano Severoni Level 1 Level 1 (0 points)

    Useless? People that use iCloud are only a little percentage of the total users of Apple devices.

    Before iOS5 you had to PAY for Mobile Me, do you really think that an iPhone or an iPad is USELESS without iCloud? Really?

    Anyway, new update for Italy says 15.00 Cest. Now it's 01.00.

  • el jara Level 1 Level 1 (0 points)

    almost 40 hours with icloud down in mexico city and finally i am getting my mails...

  • kitkatmac Level 1 Level 1 (0 points)

    Obviously Apple does not eat its own dog food ... how can the world's most famous IT company not have a foolproof failover system? One server system goes down, everything switches over ... all data is mirrored ... this is simple disaster recovery IT 101 ... weird. Makes you wonder if Apple is really solid, or just like one of those stage sets from the old westerns ... lots of veneer and fluff, but no substance ... very disheartening!

  • Terry Whitener3 Level 1 Level 1 (25 points)

    In CA and my mail is back up...thank you...spoke to soon, some mail came in and I was able to send an email but now its blank again, back to 12-31-69.

     

    Message was edited by: Terry Whitener3

  • FrankBear Level 1 Level 1 (0 points)

    CA here and still nothing. Is there something we need to do to get it to come back up once they fix it?

  • FrankBear Level 1 Level 1 (0 points)

    Tried to send a note to my good buddy Tim Cook over at apple, but I am guessing he is also one of the 1%. It keeps bouncing back to me.  Here it is just in case he decides to read this message board while he is laughing at all of us for being fools enough to stay Apple customers.

     

    Boy, I sure do miss Steve Jobs right about now. He knew what customer service was all about. I guess when he told you to run the compoany they way YOU wanted to...he didn't realize that your way was into the ground!.

     

    My Dearest Timmy,

     

    If I didn't know better, I would think you guys wee trying to emulate MicroSoft! Even THEY have learned how to apologize for their screwups

     

    47 (so far) hours without e-mail is bad, but 47 hours (and counting) without even an apology or explanation??? Horrendous. I guess your little iPhone 5 mutual stroking session today was more important than the piddly little 1% (a totally bogus number) of us that have been longtime customers of Apple for 20 plus years.

     

    Shame on you!

     

    Now I have a Gmail account, and in researching their record...the only outage they had lasted less than an hour and they apologized for it. Oh.. and I don't PAY for Gmail. You guys need to get your **** together (to use your "status Page" terminology) ASAP.

     

    By the way... ASAP means AS SOON AS POSSIBLE. Not whenever we finish stroking our close friends and press buddies so they can gush over our barely redesigned iPhone. It means Right Freaking NOW. It means STAT!

     

    Too bad you guys haven't done the right thing. You might have saved a ton of customers.

     

    Hear that sound? That's the sound of most of the people you screwed for the past few days walking in to the Windows Store.

  • cstone Level 1 Level 1 (0 points)

    Down here too for over 2 full days... Salt Spring Island BC Canada.    Someone has managed to tarnish Apple's very polished image.    Hey,  I love you Apple.   I've purchased probably 10 computers, 4 ipods, 3 laptops, an iPhone and TONS of software from you since 1994.  It isn't all just fun and games though,  this is serious business when you say you can handle the email of millions of people, and then fail at it.   At least put something on your main page with an apology.   Crazy

     

     

    JUST ADDED>......... Thanks Apple,  it's fixed!   Woohooo!

  • Terry Whitener3 Level 1 Level 1 (25 points)

    Looks like my email is coming back to life. It will take some time for all the emails to load up from what I can see now. So I just have to be paitent while it gets back to where it needs to be. Just happy that it is working again and hope that if doesn't happen again. 

  • GG44 Level 1 Level 1 (0 points)

    ok boys & girls,

    its time to think positive and change your tune,

    I know I am

    I'm still having issues, but botching and whinging isn't getting me anywhere.

    I'd say the reason why we're still all having issues is because apple are still

    trying to find the cause and the solution to this massive issue.

    Yesterday an apple employee rang me, and asked me to forward any more

    return mail notifications to them, so their engineering team could better source the problem.

     

    I urge you all to do the same,

     

    otherwise can you really all imagine switching back

    to the dreaded microsoft or alike, where everything is made out of plastic, its takes 15 minutes to turn on your pc, and your constantly worrying about viruses ?

    Seriously i'm never going back there, even if they pay me.

  • brencam Level 1 Level 1 (0 points)

    It is an International problem.

    I writing from Melbourne Australia. I can send emails but have not had reliable reception of emails for approx 48 hrs.

    I seem to get all these emails on this thread without problem though. Curious.

    There were days in the distant past when Apple was seen as a company that accepted its Social Responsibilities and had respect and legitimate concern for it's customers, which was of course returned with utmost passionate loyalty admired by other Large corporations world wide, myself included, but alas that is a memory as we all now seem to be dealing with a company whose main aim seems to be Stock piling Cash reserves rather than satisfied customers. A sincere apology and some form of recompense would help in a small way to start to rebuild the credibility and loyalty that Apple seems to have quickly destroyed recently.

    It would be great if Mr Cook could possible post something to this thread.

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