I installed the latest itunes version 10.7.0.21 on windows 7 64bit and now I cannot open itunes. Any suggestions?
iTunes 10.7.0.21
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Problems after upgrade:
1) iTunes store crashes
2) videos or songs don't play
My OS: Microsoft Windows 7 Ultimate 64bit SP1
Solution (the only solution i found):
1) export your library.xml to somewhere safe (File>Library>Export Library) (if you want export your playlist)
2) use revo uninstaller to completely uninstall itunes (ensure that your itunes library is backedup somewhere safe)
3) ensure that itunes is removed from registry
4) uninstall anything related to iTunes; such as QuickTime, Bonjour, AppleTalk, etc...
5) reboot your system
6) fresh install of iTunes
7) import your library.xml (file>library>Import Library)
Total time : 5mins. (well for some it could take 30 at max).
Reference:
This solution worked for me and it should work for everyone with the similar type of problem(s) with the similar type of OS. 🙂
Hope this helps!
Even I am on WIndows 7 , but 32 bit. But this keeps crashing.
Kindly let me know if you find the solution.
Same here. iTunes 10.7.0.21 crashes when I open it and it tries to connect to Apple Store main page.
Apple Store main page panel is black, and then Windows crash dialog for the application appears.
Same here...
I updated my iPod touch to iOS 6 but have not updated iTunes to 10.7 and found that version 10.6 of iTunes will recognize and sync with my iPod fine (even shows that it is OS version 6).
So glad I found this thread as I was just about to update to iTunes 10.7.0.21 on a Windows 7 64-bit set-up....definitely won't be doing that now...
Same OS - same problem. Compatibility mode is no help.
Sorry, I acutaually disabled Apple Push, Itunes, and Quicktime under startup, and Bonjour under services.
I tried this too and it doesn't seem to fix my problem
So iOS 6 is working for you under 10.6.3? Can anyone else confirm this? I'd like to upgrade iOS, but I also don't want to have to install 10.7.
I've updated two iPod Touches and an iPad 2 to iOS 6 and all of them are syncing, backing up, and etc through iTunes 10.6.3 like they did before the update.
Hope this helps
I am glad to see that it worked for you. I hope that everyone else also has the same success.
sorry i was wrong 😟
video does not play :/
cheers i just unticked itunes and rebooted now works fine ..thx 🙂
itunes 10.7.0.21 on windows 7 64 bit
