I would consider the source. I bet a lot of the Apple employees are semi irritated every time a new product comes out and something like this happens. Some of the questions they get probably turn monotonous, and they can't help but answer accordingly (not that its right to do so). I would recommend keeping the preorder, because it really is a nice phone.
Also, one person can cause a considerable amount of damage to the reputation of any company. What was that saying again? For every dissatisfied customer, they tell 10 others..... or something like that. This is heightened when a forum is involved, and it becomes searchable from every edge of the globe.
For now, take the additional time to look up some accessories and possibly order those too (because not even all the accessories are out yet).