The mounting failure and intransigence on this issue is deplorable. While it MIGHT be fixed in the already past due iTunes11 that is already too late for our household. Our family owns 2 x Windows 7 machines, a MacBook Pro, 2 x iPhones 5, 2 x iPads 2 & a HTC smartphone running Android. We consider ourselves to be very technologically lirterate but essentially platform agnostic.
The only devices that we are currently happy with are the Windows 7 PC's, the MacBook (mostly because it tied to my son's professional design work) & my partners HTC Android phone.
My son & myself are already making plans to trade up our appalling iOS6 devices (our iPhones 5 & iPads 2) for either Windows 8 surface/phone devices or for Samsung Android Galaxy products which are both leave Apple behind in their smoke $ for $.
Indeed I predict the only apple device left in our home within 6 months will be the MacBook. There will certainly never be a next iPhone or next iPad for any of us in this household.
Apple as this thread has proven with over 17000 views & no acknowledgement ofnthe issue that you have simply lost your edge and our confidence in your ability to listen to customers & provide quality products that work.