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ipod classic does not appear in itunes devices - win7 itunes 10

Hello All, been searching but still no luck. Win7 seems to see my ipod under disk drive as well as the driver in the USB port. BUT, I am not able to see anything in iTunes. No device or source options at all. This is a new pc and might be related to that. My old IBM worked fine. Classic is new and functioning well. Have rebooted, went to disk mode, disabled the disk (ipod) under disk management, started and stopped the apple driver....no change.

My library is on an external drive ,,,,fyi.

Could use some help if anyone has a few thoughts.

Thanks, Dave

iPod classic, Windows 7

Posted on Sep 17, 2012 6:09 PM

34 replies

Jan 28, 2013 1:07 PM in response to dmc99

Did you ever find a solution? I have the exact same problem here, and have run out of ideas. Thanks.

Feb 17, 2013 7:01 AM in response to dmc99

I have the exact same issue! Any more ideas? My shuffles work fine and seen in itunes - tried everything I can think of with Ipod but nothing! 😟 Thanks.

Feb 17, 2013 7:05 AM in response to Heathereastman

I finally did a system restore from the original disks that came with the laptop.

Feb 25, 2014 3:10 PM in response to dmc99

I am having the same issue.. it is shown in my windows devices as Apple iPod USB Device, and in my computer is just says Removable Disc (J:) with a picture of my ipod. i tried everything and it does not seem to be connecting to itunes ! PLEASE HELPPPPPPPPPPPPPPPPPPPPPPPP!!

ipod classic does not appear in itunes devices - win7 itunes 10