I dropped my iPhone and now it won't turn on

Hi All,


I dropped my iPhone this morning and now it won't turn on. It was fully charged. Originally, I could see that when I pressed the buttons the screen would light up faintly (although nothing was showing on the screen). I then pressed and held the home button and the on/off button to reset it. After I did this nothing happened and the screen no longer lights up faintly. It is completly dead. Does anyone have any solutions for me? Any other tricks I can try?

Posted on Sep 18, 2012 4:28 PM

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Posted on Nov 15, 2013 1:40 AM

i dropped my iphone, sceen smashed, but worked afterwards.

10 mins later was not working.

i was just ready to take to a shop and i googled, found you guys 🙂


so i was pressing te lock and home key b4 but only for a few seconds, no joy.

you guys advised me more 10-15 sec, after 10 second heart melted still no joy 😟

....but....

18 seconds it work 🙂 🙂 🙂


thanks every1 xxx


just got to go get screen fixed now x

117 replies

Jun 4, 2014 8:54 AM in response to Chiccaboomberry

You guys are God sent. I just simultaneously pressed the home botton and the on/off botton as you suggested and bingo!! the phone fired up.


I dropped it from the ear to the tiled floor. Nothing happed initially but after about 20 minutes, the phone went dead. I did everything I know and got frustrated because the phone cannot be opened. I almost went to the repairer but decided to google for solutions. Now I am back to life. Thanks.

May 30, 2015 12:35 AM in response to Chiccaboomberry

Omigosh! Dropped my phone, screen was black, tried phoning it and looking for it on find my iPhone...it was signalling offline. It had just been charged, so I was worried. Tried your suggestion and then the apple logo came on and phone is working again! Really thought I'd have to get a new phone in the am..My daughters bday party is tomorrow afternoon and I was a little worried about it all. Thank you again!!!! 🙂🙂🙂🙂🙂

Aug 31, 2016 4:09 PM in response to Chiccaboomberry

Hi, I recently dropped my phone in the toilet and it started working a couple weeks after that but the middle button didn't work and the back camera but other than that the phone was functional. Now I dropped my phone on the kitchen floor and the screen turned black I tried everything and I was ****** because I see all I had to do was push the middle button and the power button but my middle button wasn't working. So i was trying everything. I got so mad that I started banging it against the wall, and I took my android and hit the iphone too. (i'm 16 don't judge) lol. But the phone works again BUT i can't add pressure to it like if I put my phone case on it, it turns off or it freezes. Can somebody tell me what might of happened. Thanks 🙂

May 30, 2017 11:17 AM in response to Chiccaboomberry

I dropped my Otter Box-encased iPhone 6 (fully charged) from 3 feet to a tile floor, and it went absolutely dead. Wouldn't turn on. Took it to the AT&T store where I bought it, they tried these tricks, no dice. Told me to drive it 90 miles away to my nearest Apple store. Took it there, the repair guy wasn't on duty, the desk guy pressed all the same buttons the AT&T guy and I had pressed, for the same amount of time. No dice. Wait-- it gets even worse.


Next day, went back to the AT&T store to upgrade to a 7+ (and got a new iPad). While the tech guy was synching my phone and iPad, it claimed I had NEVER backed up my iPhone, BUT-- my old iPad had been backed up. Relief! Since it had been synched with my iPhone 6, my photos taken with my dead iPhone 6 were still on it. BUT...gradually, my photos disappeared from my old iPad. And when the tech went back to check, my new iPhone was showing my old iPad had NEVER been backed up.


With the history of back-ups erased on my old equipment, years' worth of my pictures have now disappeared.

May 30, 2017 11:40 AM in response to shaas1970

To prevent something like this from happening in the future, you should be importing (not just backing up) your photos to your computer. If you had years' worth of photos on your device, then a backup wouldn't have them either unless they were all on the camera roll.


An iOS device is not a place to safely store photos that are important to you. They should be imported regularly, and the computer's hard disk should be backed up to an external drive as well.


Best of luck,


GB

Jun 19, 2017 10:39 PM in response to Taseraq

I dropped my iPhone 5s and now it's dead. If I plug it into an electrical source, it's flashes the logo screen on and off. If I plug it into my laptop, and hold down the home button and the lock button at the same time for 10 second and then release the lock button but continue holding the home button for another 10 seconds, iTunes will recognize the iPhone. It prompts me to. "Restore" and I do. It extracts the software and then attempts to restore. I get this error message, "The iPhone could not be restored. An unknown error occurred. (4005)" I have tried all the other things mentioned here like holding both buttons for 20 to 30 seconds but no joy. Please help me!!!

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I dropped my iPhone and now it won't turn on

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