I dropped my iPhone and now it won't turn on

Hi All,

I dropped my iPhone this morning and now it won't turn on. It was fully charged. Originally, I could see that when I pressed the buttons the screen would light up faintly (although nothing was showing on the screen). I then pressed and held the home button and the on/off button to reset it. After I did this nothing happened and the screen no longer lights up faintly. It is completly dead. Does anyone have any solutions for me? Any other tricks I can try?

Posted on Sep 18, 2012 4:28 PM

Top-ranking reply

Charley-Kay

Level 1

35 points

Posted on Sep 18, 2012 7:18 PM

It sounds like when it was dropped, something messed with the display and now it isn't connected to the screen correctly.

Try connecting it to the computer and restoring, but the restore will wipe the phone. If it is recognized, back up the device first by right clicking on the device and choosing back up. If the restore fixes it, congrats. That means it was a software issue.

If not, it's the hardware and needs to be looked at. Repaired or replaced.

But I'm leaning towards hardware. iPhones are fragile.

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117 replies

GaMark

Level 1

5 points

Apr 14, 2014 2:27 AM in response to Chiccaboomberry

My i phone 4s fell on its screen and it wont turn on, tried pushing the home button and the lock for a minute nothin happened, dnt want to take it to a repair shop and loose all my info any help thank u.

May 10, 2014 12:14 PM in response to kimbui

I'm having the same problem! I tired the thing were you hold the home and lock buttons but that doesn't work.. Anything else that worked for this? I plug it in and the apple logo appears, although it never turns on..

May 13, 2014 6:06 AM in response to Taseraq

There is alot of things you can do to get your phone to work ..

4 Days ago I put my iphone in my hoodie pocket and i was playing around with my friend and she cracked my screen ..

I did NOT flip out

But i Did get mad

my other friend yesterday dropped my phone and it landed on its back and the screen does not work

but the phone heats up weird isnt it ? but i tried that before i even saw you suggested that and It does not work most likely I have to go see if it was just that because they charge $100 to get it repaired 😐

Sep 18, 2012 7:12 PM in response to Chiccaboomberry

EDIT: So it appears that my iphone is actually working! I can hear emails coming in and calls, but the screen just stays black. What does this mean and how can I fix it???

Sep 18, 2012 7:22 PM in response to Charley-Kay

Thanks for your reply. I have a feeling it's a hardware issue....maybe i should just buy the new iphone 5 instead of paying 150 to get it fixed!!

Babeeli3

Level 1

9 points

Jul 25, 2013 5:48 PM in response to Taseraq

OMG thank you this happend to me today and it worked. I did exactly like you said and my phone is working as nothing ever happend.. thank you Taseraq

JCruise1

Level 1

9 points

Nov 16, 2013 11:56 PM in response to Taseraq

Thank you so much, Taseraq!! Your post enabled me to revive my phone after everything else I tried failed.

You have helped so many others just by taking the time to write. Thank you!!! ~JCruise

Dec 4, 2013 7:21 PM in response to iusprof

Wow Thank you so much! I wish all my problems were that simple!

MISHOL

Level 1

9 points

Jan 8, 2014 7:52 AM in response to Taseraq

thanx teseraq, mate, it helped me a lot as i did have some project pictures on mine.

Jan 11, 2014 11:58 PM in response to Taseraq

Thanks a ton Taseraq you saved my life. I too had the same problem and it solved now 🙂

henry227

Level 1

9 points

Feb 1, 2014 4:20 PM in response to Taseraq

This literally just saved me... i just dropped my phone and thought it was done for good!!

Feb 26, 2014 9:51 AM in response to Taseraq

That is amazing, it works. Thank you so much for sharing Tasraq

Mar 3, 2014 4:04 PM in response to Taseraq

Thank you so much!!! I was panicking! Thank you!

Mar 14, 2014 11:40 AM in response to Chiccaboomberry

my iphone 5 fell on the ground and does not work , and when i pluged it to charge it brings the apple logo and turns off and it Repeats

El-Deek

Level 1

5 points

Jun 8, 2014 8:14 AM in response to Chiccaboomberry

Taseraq you made my day.. thnx for sharing your experience.. it worked with me

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I dropped my iPhone and now it won't turn on