I dropped my iPhone and now it won't turn on

Hi All,


I dropped my iPhone this morning and now it won't turn on. It was fully charged. Originally, I could see that when I pressed the buttons the screen would light up faintly (although nothing was showing on the screen). I then pressed and held the home button and the on/off button to reset it. After I did this nothing happened and the screen no longer lights up faintly. It is completly dead. Does anyone have any solutions for me? Any other tricks I can try?

Posted on Sep 18, 2012 4:28 PM

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Posted on Sep 18, 2012 7:18 PM

It sounds like when it was dropped, something messed with the display and now it isn't connected to the screen correctly.


Try connecting it to the computer and restoring, but the restore will wipe the phone. If it is recognized, back up the device first by right clicking on the device and choosing back up. If the restore fixes it, congrats. That means it was a software issue.


If not, it's the hardware and needs to be looked at. Repaired or replaced.


But I'm leaning towards hardware. iPhones are fragile.

117 replies

Jun 8, 2017 2:54 PM in response to meeladfromhalifax

meeladfromhalifax wrote:


Did you try contacting apple care? You probably still have warranty for the phone, and if you didnt, try to purchase it..

You can't "purchase" the warranty. It is a limited warranty for the Apple device/computer that comes with the device/computer. You can purchase AppleCare up to 60 days after your purchase. However, that is subject to the device being inspected, and if it is not working as it should, you won't be able to purchase AppleCare.


GB

Nov 26, 2013 5:58 AM in response to berri_love

I also dropped my phone this morning and was in a complete panic - I researched a solution on my iPad. Taseraq's solution is brilliant. It worked perfectly and everything is back to normal. Thank you for the fantastic advice I.e. Hold down the on off button and the home button together for 20-30 seconds and the phone comes to life. A techno miracle!

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I dropped my iPhone and now it won't turn on

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