I dropped my iPhone and now it won't turn on

Hi All,


I dropped my iPhone this morning and now it won't turn on. It was fully charged. Originally, I could see that when I pressed the buttons the screen would light up faintly (although nothing was showing on the screen). I then pressed and held the home button and the on/off button to reset it. After I did this nothing happened and the screen no longer lights up faintly. It is completly dead. Does anyone have any solutions for me? Any other tricks I can try?

Posted on Sep 18, 2012 4:28 PM

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Posted on Nov 15, 2013 1:40 AM

i dropped my iphone, sceen smashed, but worked afterwards.

10 mins later was not working.

i was just ready to take to a shop and i googled, found you guys 🙂


so i was pressing te lock and home key b4 but only for a few seconds, no joy.

you guys advised me more 10-15 sec, after 10 second heart melted still no joy 😟

....but....

18 seconds it work 🙂 🙂 🙂


thanks every1 xxx


just got to go get screen fixed now x

117 replies

Jun 8, 2017 1:02 PM in response to Chiccaboomberry

Don't waste your time trying to figure out the possibilities if you're a noob in this field. Just contact Apple and get them to help you. Most of your phones should still be covered under the warranty. Just contact them and say the battery is getting drained and now it won't turn on. Apple care is really helpful. But the guys in the stores are not. Always contact apple care and get their advice for options before you visit the stores, the guys in the stores will always try to sell you something. I visited a store and they tried to get me to buy a replacement for $400.00, but I contacted apple care and they helped me with my problem free of charge.


Apple if you're reading this, please don't try discipline the guys in apple care for actually helping the customers. Don't cheap out on us and look for areas for more profit, you guys are already rich.

Jun 8, 2017 2:54 PM in response to meeladfromhalifax

meeladfromhalifax wrote:


Did you try contacting apple care? You probably still have warranty for the phone, and if you didnt, try to purchase it..

You can't "purchase" the warranty. It is a limited warranty for the Apple device/computer that comes with the device/computer. You can purchase AppleCare up to 60 days after your purchase. However, that is subject to the device being inspected, and if it is not working as it should, you won't be able to purchase AppleCare.


GB

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I dropped my iPhone and now it won't turn on

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