iPhone 5 "Preparing for Shipment" Status

I am not being able to get through apple CS due to high volume. Do let us know what they told you..

called apple and ******* and the 1st moron i spoke to said "sometimes these errors happen. and we dont have a solution for this. apple miscalculated the demand for this product." when i ripped her a new one she transferred me after a 40 minute wait at 11:30 pm to chris who is calling me back tomorrow to forward my call to sales support and his words of wisdom "we overbooked the deliveries of this product. unfortunately yes you are potentially in the next shipment of deliveries." i of course flipped a lid and let him know that i could have walked a mile at 545 am this morning, been 2nd in line at the ardmore apple store and f ' ing bought one on my own and not wasted a whole god d@mn day waiting for a phone that i got my *** up at 4 am 7 days prior to "pre-order" and wasted the last hour on hold waiting for you to tell me you that your company screwed up, lied and now cant do a thing about it after i waited on hold for 40 minutes. chris's response, " while i understand your displeasure unfortunately there is nothing i can do for you at this time as the office is closed. ill take your name and number and call you tomorrow when i get in at 1pm. what is your serial #." my response," i dont have a serial number!!!!!! i didnt get my flipping phone!!!!!!!!!! if i had an iphone 5 serial # we wouldn't be talking. hello- that's why im calling you!!!!!!"

the pure irony of this whole story is my husband is a manager at the company and the only reason im not complaining to him is that he is out of town on business!

called apple and complained and the 1st moron i spoke to said "sometimes these errors happen. and we dont have a solution for this. apple miscalculated the demand for this product." when i ripped her a new one she transferred me after a 40 minute wait at 11:30 pm to chris who is calling me back tomorrow to forward my call to sales support and his words of wisdom "we overbooked the deliveries of this product. unfortunately yes you are potentially in the next shipment of deliveries." i of course flipped a lid and let him know that i could have walked a mile at 545 am been 2nd in line at the ardmore apple store and flipping bought one on my own and not wasted a whole friggin day waiting for a phone that i got my booty up at 4 am 7 days prior to "pre-order" and wasted the last hour on hold waiting for you to tell me you that your company screwed up, lied and now cant do a thing about it after i waited on hold for 40 minutes. chris's response, " while i understand your displeasure unfortunately there is nothing i can do for you at this time as the office is closed. ill take your name and number and call you tomorrow when i get in at 1pm. what is your serial #." my response," i dont have a serial number!!!!!! i didnt get my friggin phone!!!!!!!!!! if i had an iphone 5 serial # we wouldn't be talking. hello- that's why im calling you!!!!!!"

the irony to the story is my husband works for this company!

I got mine at 10:00am this morning, but didn't get to play with it until I got home from work this evening. Loving it so far. Going to head out tomorrow and look for a case.

Oh my God, you people are awful. You really chewed out a customer service representative over this? I was disappointed too, as I'm on second batch and will be receiving on the 5th of October, but come on...did you really think Apple would be able to handle that kind of volume? The amount they sold was unprecedented. Two million units in an hour. If you purchased an hour after it was released in your region, you're in second batch, which has the Oct. 5 delivery date. Yes, they promised everyone a 21st delivery, but that promise was based on a certain expected demand, which just did not happen. And it isn't the best situation, but don't be so ridiculous. They're not going to give you a priority spot (because yes, you are in second batch now) they cannot make because you are one of the thousands of other cusomers who probably called and angrily complained. Wow. /endrant

Anyway, the second batch (5th of October) has been marked as "Preparing for Shipment." I came to this thread to see if anyone had any information on how long that would take. Surely it wouldn't be a two-week process from now until my phone's on my doorstep, right? If you can't edit your order, it has to be in the box and ready to be sent out by now, it seems. Basically just crossing my fingers that Oct. 5 is a very estimated date, rather than a practical one, and that my phone will be here sooner.

My original order delivery date was 1 October but Friday that changed and it shipped Friday night and will be out for delivery with ups mondaymthe 24tha a week early woop

Just an Update - My Phone Shipped and should arrive Wednesday.

My Details:

Ordered 64G Verizon Black

7:13am EST

Told 2 Weeks before shipment

9/21 Preparing To Ship

9/22 Shipped from China

Was trying to track the phone on UPS for the past three days and today morning I got lucky 😝 My phone is finaly being shipped and is in ZhengZhou, China. Guess its going to arrive much before 5th oct date that apple has posted against the order.

Mine has said "Processing Item" for about 2 weeks now. I ordered my white iPhone on the 15th with Apple and received no update whatsoever. Do you think it shipped already? My brother ordered his black iPhone 5 with AT&T on the 17th and he got his 2 days ago. How come AT&T ships faster than Apple?

I tried this on UPS and it didn't find anything. I have been waiting the 3 weeks and my status has said Pending Shipment for a week now. Does anyone know another way to check? I have been told by AT&T that it will ship between today and next Friday. I am just wondering if the rumors that I am hearing are true that they can't find enough product to make them now. I am really tired of waiting when I keep seeing people post they have theirs. I am just so ready to be using the iphone 5 rather than my 3. It is so slow.

I ordered mine on 9/27 and it shows shipping today....yea!!!!