Cannot connect to iTunes store

Why does my app store on my ipad 2 say "cannot connect to iTunes store"?

iPad 2, iOS 5.1.1

Posted on Sep 19, 2012 7:55 AM

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140 replies

Dec 27, 2012 11:32 AM in response to Ms.x5

This works for me, as far as a workaround to allow me to get to the apps. It still leaves me the problem of getting the "cannot connect to the iTunes Store" error message when I click on the "featured" tab or when initially hitting the App Store icon, which defaults to Featured. I am on iPad 2, and I think the problem started with the system update yesterday -- I'm not sure, since I've only had it for two days! But I don't need "featured" anyway, as far as I know, since your solution gets me to the apps in a roundabout way.


I had already tried the time/date thing and the DNS thing, with no success.


I can't figure out how to log out of the App Store to try that.


Anyway, thanks!

Dec 27, 2012 11:37 AM in response to TheDustyZebra

Sorry, "this" was the advice offered at the bottom of page 7:


Hi everybody. I have had this issue time and time again. Here is a solution that worked for me. Go to the App Store. Click "Purchases" instead of "Update". Each app that needs updating will have the iCloud symbol next to it. Tap the symbol. You will be prompted to enter your Apple Password. Once you enter it once you will be able to update each app. Some apps will begin "installing" on their own while others will go to the apps page. If so, tap the "install" button. It should change to state " update". Tap again and your apps will update. Apparently this is Apple's way of ensuring that you have legally acquired the apps by only allowing them to update thru iCloud. Hope this helps.

Dec 27, 2012 8:46 PM in response to Clwill

This did not work for, but the first fix in this list did:


http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/


Why doesn't Apple have this fix posted everywhere, instead of us having to search all over for it. All I wanted to do was buy an app and it took thirty minutes! Now I've forgotten which app I was going to buy.

Dec 30, 2012 11:24 AM in response to Peggy Sue Amelon

Re cannot connect to iTunes Store on iPad 2


changing time mutilple times, up dating software, rebooting, no help. however going to settings> iTunes App Store> turning off automatic downloads then tapping apple ID in drop down box tap sign out. Next go to App Store and you are asked for sign in, it works great ever since. I went back and turned on automatic downloads.

Dec 30, 2012 12:54 PM in response to Peggy Sue Amelon

I believe that my first post was not clear. Changing time did not work for me, nor did turning off automatic downloads. However, change the DNS setting as per the first fix article in this link worked on my iPad first, and also on my iPhone after I updated it to iOS6.


Here is the link, again:


http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

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Cannot connect to iTunes store

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