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IOS 6 Error - Unable to install update

I downloaded the IOS 6 update and clicked on Install Now. and click to Agree. It says verifying update and then I get the error "Unable to install update. An error occured installing IOS 6." I get a choice of Close or Settings. Both take me back to IOS 6 update screen. It does say it's downloaded.


I've tried turning the new iPad off and then back on. My current OS is 5.1.1 ((B206)


Help!

iPad (3rd gen) Wi-Fi, iOS 5.1.1

Posted on Sep 19, 2012 10:47 AM

Reply
46 replies

Sep 23, 2012 9:45 AM in response to lksddf

I gave up in the end after about 10 hours with the USB symbol and iTunes on my iPad 3. I took it to my nearest Apple dealer, who said it was no problem, come back in a hour, it will be all fixed. When I got back they were as stuck as I had been. My iPad has now been sent to their service department and looks as if they will have to replace it under warranty.

Sep 23, 2012 10:06 AM in response to chubbj

i had the same problem but managed to get it to install by unplugging the usb as soon as the iphone instal bar was filled and disapeared. I think this fooled the phone and it opened up without the usb symbol but the new phone appearance. I was then able to set up the phone as if it was new then resotre from back up with the new software. Never the less, the whole thing sucked

Sep 23, 2012 10:14 AM in response to Steelsey

That was the one thing I didn't try. It's with Apple now so I guess I have to wait for them to fix or replace. I agree, it *****, this should never have happened and wasted a huge amount of my time unnecessarily and I no longer have the iPad and will have the hassle of getting it restored from my Backup when I get it back, which I hope works!

Sep 23, 2012 10:53 AM in response to Robocoastie

I also tried the laptop approach, but that didn't work either. The iPad 3 is only a few months old, was working perfectly on IOS5 before the upgrade and then went completely. The Apple shop also tried a Restore on their iMac but that did exactly the same thing, that was the time the Shop Assistant decided it had to go in to their workshop. Unfortuantely I live on an Island in the English Channel and there is no Apple Store, only an Authorised Dealer, we are also a VAT Free area and this makes it impossible for me to personally get it to a mainland Apple Store without paying the 20% VAT, it's a crazy world.

Sep 23, 2012 8:57 PM in response to Grouch92

Hello,درود

I have same problem to update my iPhone4 to iOS 6 by wifi.

"I downloaded the IOS 6 update and clicked on Install Now. and click to Agree. It says verifying update and then I get the error "Unable to install update. An error occured installing IOS 6." I get a choice of Close or Settings. Both take me back to IOS 6 update screen. It does say it's downloaded."

I wish we can solve it soon,

Thank you☀

(=^_^=)

Sep 25, 2012 6:21 AM in response to chubbj

My iPad 3 had a fault that was stopping me from doing the upgrade, this was the Unknown Error (21). Apple replaced it immediately and all is well with the new iPad 3. The only problem is that the Restore of all my Apps from Backup didn't work as I had tried so many times to get the old iPad to update I had wrecked the Backup in some way without realising. On the good side, I had also used iCloud Backup as well and I was able to recover pretty well all the Apps from there, but it took many hours.

IOS 6 Error - Unable to install update

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