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iOS 6 Music Not Really There

I have updated successfully to iOS 6 on an iPhone 4.


After restoring the backed up iPhone I happily found my music now on the phone. However, not all the music is actually on the phone. It skips between songs that it cannot find.


I am a member of iTunes match but the ability to download the 'missing' music is not present on any of the skipped tracks.


This is incredibly annoying. Has anybody else experienced the same and if so, have you found a solution?

iPhone 4, iOS 6

Posted on Sep 19, 2012 2:46 PM

Reply
276 replies

Oct 20, 2012 9:42 AM in response to Gragorg

Gragorg, I think you're on to something. In another thread on this issue, someone mentioned that he had an iphone & ipad & the issue went away for him once he disabled itunes match on both devices, then enabled it first on the device that wasn't working, then on the device that was working.


I tried the same thing & it didn't work for me. Then I remembered that I also enabled it on my ipod touch that I rarely use. Once I disabled it on the ipod touch as well, everything is working normally. Here's how my sequnece looked: iphone was not working ipad was, ipod touch was. Turn of itunes match on iphone, then turn it off on ipad, then turn it off on ipod touch. Then start it up on iphone. Wait until that one starts working, then restart it on ipad, wait until that one starts working, then start it on ipod touch, wait until that one starts working. It is now working again on all devices.

Oct 30, 2012 2:31 PM in response to nhorsthuis

oh I have this problem too. i had restored my library, bought itunes match, and it messed it all up. I restored my iphone to brand new, and was happy that at least I had my electronic library back on the phone, if not my cd library. but this morning, I woke up and its missing again! it has a few random songs there but none of the ones I want! this is driving me insane. I am beginning to wish I went samsung!

Nov 5, 2012 4:44 PM in response to TarkDude

This is totally half baked... I can't believe Apple has so much money and they just don't figure stuff out -- all the way and not just 80%.


Anyway once you get the Playlists from iCloud on your iOS device click on a playlist and then scroll ALL THE WAY DOWN to the bottom and click download all songs icon. Totally non-intuitive.


My problem is that when I update my playlist on my computer using iTunes Match it never updates on my iOS device so I can't even download the new stuff.


It's been at least six months since this thing was launched.

Nov 9, 2012 1:58 PM in response to nhorsthuis

Same problem here. What is going on with Apple - first Apple TV streaming videos is ridiculously slow so stopped using and reverted back to Netflix, and now this. iCloud hasn't worked right from the beginning. I have incomplete playlists and now the music isn't on the phone - glad I checked it before my half marathon tommorrow.


Get with it Apple!

Nov 14, 2012 8:09 PM in response to mkral

mkral - that actually worked for me - I think this may be a multiple device problem. It ended up clearing all of the music off completely that I used to have on my iPad, but at least I no longer have the problem where all the music was there with no titles and 0:00 and I can see everything I have in the cloud and just download the albums/playlists/artists I want now.


So I did the same as you:

Turned OFF iMatch on my iPhone (which was working)

Turned OFF iMatch on my iPad (which wasn't working)

Turned ON iMatch on my iPhone and waited for it to completely sync with the cloud

Turned ON iMatch on my iPad and waited for it to completely sync with the cloud


I can now start dowloading music on my iPad properly and actually access my music.

Nov 25, 2012 6:08 AM in response to campbex

I think the connection between multiple devices is the issue here. It never stopped working on my iPad but it did on my iPhone, however I did find a simple solution... I turned iTunes match off! My phone accesses all my music (24900 tracks), but Match is turned off. How this works is a mystery, but it works. Has anyone else experienced this?

Nov 25, 2012 8:56 PM in response to Yannyfoxx

I have just spent 2 hours trying to get the sound back on my wifes iPad. As well as music not playing I also found that you tube videos would not play. How I fixed it. Push and hold the power button. It comes up and asks if you want to turn the power off. I slid the screen slider over and the iPad went black. I waited 10 seconds and then tried to turn it back on but just like turning it off I had to hold the switch down. After 30 sec? (it seemed like 30 minutes) a white apple apeared in the middle of the screen. After another wait the unlock initial screen appeared. Now everything worked. My guess, some app was stuck and even thought I had shut down all the apps I think something was holding the speaker.

Dec 1, 2012 12:08 PM in response to nhorsthuis

As with many others here I'm really disappointed at how badly IOS6 was implemented. It isn't the smooth seamless transition we expect from Apple. The media has been focusing on Maps but iTunes Match is a big problem too.


I wish I had done a search of the forums before I hit that update to ios6 button. Now I've had to waste so much time re-downloading and reorganizing my music and audiobooks.


Has anyone noticed that the cloud icon next to songs that were in your library but not downloaded to your device has gone missing in ios6? I found that really helpful for organizing which songs I wanted physically on my iphone or ipad.


Does anyone know if this can be brought back? So far the only way I can determine which songs are physically on my device is to flip back and forth between settings and music and switch the iTunes Match "show all music" switch on and off.

Dec 1, 2012 12:41 PM in response to nhorsthuis

Hey everyone. I went to my local apple store and told them about my problem. The guy there indicated he hasn't heard of the problem existing before believe it or not. Anyway, they told me that perhaps my ios6 download was corrupt and they reset my phone and loaded it from their store with the new ios6 they told me NOT to restore from my original lack ups, I was able to get my contacts back from the cloud, but everything else (apps etc) I downloaded again and had to start from scratch.

HOWEVER IT DID FIX MY MUSIC PROBLEM! I then was able to get ALLL My music using iTunes Match and can access my complete library, from old CDs to newly purchased iTunes music and it hasn't had a problem since.


Perhaps they were right and updating to ios6 in the normal way (I.e. downloading it), introduced some court file or something...

All I know is I have everything running seamlessly since APPLE put ios6 on my phone themselves.....


Maybe this could help....

Dec 1, 2012 8:01 PM in response to Emma M

@Emma, for me my music is working ok without going to an Apple store. 100% over the air upgrade. The issue I have is that I had to spend hours messing about reconfiguring and redownloading everything just to get a new ios which only has a few improved features in other areas and worst features in music and maps.


I might expect this kind of thing from Microsoft but not from Apple. I do hope this is a one time mess up because I love my ios devices and am thinking of switching to Macs, but... I'm not sure if the post Steve Jobs era is going to be ok or a disaster.


And my biggest peeve is I no longer have that cloud icon next to every song which tells me if it is inthe cloud or physically on my device.


I'm sure you would have preferred not to have wasted all that time running to the Apple store.

iOS 6 Music Not Really There

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