IOS 6 airplay problem

- I currently have a iphone 4 and a ipad 2 both updated to ios6. When i am trying to send a video (ie. youtube,netflix ect.) to my apple tv 2 (from either device) it only plays the sounds (no video) this worked flawless before i updated to ios6. Any ideas?


On a side not airplay mirroring does work on my ipad 2 fine, just not normal airplay :/

AppleTV 2, iOS 6

Posted on Sep 19, 2012 3:05 PM

Question marked as Top-ranking reply

Posted on Oct 8, 2012 6:40 PM

Hi guys,


I encountered the same issues and finally cleared it with the following resolution:

- Reboot your Wi-Fi router.

- Turn on your "Airplane mode" in your iOS device and then turn it off.


That's all. This method is safe and you don't need to change and initialize your devices. This was successful on my iPod Touch (5Gen) plus Remote app + AppleTV (2Gen) + the latest iTunes on MacOS X Lion.


If possible, update your AppleTV's firmware and iTunes to the latest as well.

If the issue persists, try unregister/register the AppleID on your AppleTV/iOS device/iTunes. (I believe this may be unnecessary in most cases).


I guess that some new iOS6 packets that relates to AppleTV and AirPlay sometimes disturbs by some Wi-Fi routers. Thus rebooting the Wi-Fi router catches and passes the new packets from iOS6 devices and clears the issue.

I'm unsure why turning on/off the Airplane mode clears the issue. This looks a small discrepancy in the new iOS 6.


Note that this is just my speculation.


Cheers,

119 replies
Question marked as Top-ranking reply

Oct 8, 2012 6:40 PM in response to Community User

Hi guys,


I encountered the same issues and finally cleared it with the following resolution:

- Reboot your Wi-Fi router.

- Turn on your "Airplane mode" in your iOS device and then turn it off.


That's all. This method is safe and you don't need to change and initialize your devices. This was successful on my iPod Touch (5Gen) plus Remote app + AppleTV (2Gen) + the latest iTunes on MacOS X Lion.


If possible, update your AppleTV's firmware and iTunes to the latest as well.

If the issue persists, try unregister/register the AppleID on your AppleTV/iOS device/iTunes. (I believe this may be unnecessary in most cases).


I guess that some new iOS6 packets that relates to AppleTV and AirPlay sometimes disturbs by some Wi-Fi routers. Thus rebooting the Wi-Fi router catches and passes the new packets from iOS6 devices and clears the issue.

I'm unsure why turning on/off the Airplane mode clears the issue. This looks a small discrepancy in the new iOS 6.


Note that this is just my speculation.


Cheers,

Oct 13, 2012 5:39 PM in response to Community User

Hi Everyone,

hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.


Here's how to do it:


1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.


2) Download your ipsw restore file from Apple.


5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw

5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw


3) In iTunes select yout ATV, hold SHIFT and click on Restore

4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next

5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.


Enjoy!


raadore

Sep 24, 2012 1:19 PM in response to davidfromcarrabelle

Dont know whom to reply, but actually this reply is to all of you. Im currently updating and hope with fingers crossed that this one will solve all the problems with AirPlay.


Just noticed that:

"Apple has quietly updated its second- and third-generation Apple TV set top boxes today to make it work with iOS 6 features."


Update info:

Shared Photo Streams – Accept invitations for Shared Photo Streams, browse photos and comments, and receive notifications of new content.

AirPlay – Send audio content from Apple TV to AirPlay-enabled speakers and devices (including AirPort Express and other Apple TVs). Also includes the ability to require an onscreen code to use AirPlay with your Apple TV.

iTunes account switching – Save multiple iTunes accounts and switch quickly between them.

Trailers – Search movie trailers. In the United States, see show times for local theaters.

Screen savers – New Cascade, Shrinking Tiles, and Sliding Panels screen savers.

Main menu – Reorder icons on the second page by holding down the select button on the remote.

Subtitles – SDH support for the deaf and hard-of-hearing as well as improvements to viewing and selecting subtitles.

Network configuration – Support for setting up advanced network options using configuration profiles. See http://support.apple.com/kb/HT5437 for more information.

Stability and performance – Includes general performance and stability improvements.


Dec 7, 2012 10:24 AM in response to QuadPro

I have a Pioneer vsx-1022. After upgrading my iPad to iOS 6 the airplay stopped working. I tried turning the receiver off and then back on. This had no effect. I changed the name of the receiver in the network settings of the receiver. This did not help. Since I had the network standby feature set to on (on the receiver) I turned off/unplugged everything including the the router, cable modem, receiver and turned the iPad off and then back on. Fixed the problem! Was about ready to bad mouth iOS 6 but not now.

Jan 24, 2013 12:53 PM in response to Community User

This is a late response, but if anyone is still having the iOS 6 audio/no video problem, this is how I fixed it:


1) Reset router

2) Restart Apple TV

3) Make sure everything's on the same wifi (for me it was just my macbook, iphone 4S, and atv)

4) Turn home sharing on on the atv and itunes, login if necessary

5) At this point I had the atv button appearing on both my laptop and the phone. But when I tried playing a video through the Videos app on the phone I had the same audio/no video issue. I switched to the computer, playing a video out of the itunes library - everything worked fine. Later I decided to try one more time with the phone and voila - both audio and video worked and are still working.


All 3rd party apps for iphone are also now working with the atv.


Can't explain how, but the switching devices did the trick for me.

Sep 24, 2012 9:40 AM in response to Community User

I upgraded my iPhone4 to iOS6 and the only change I noticed was that Airplay with Youtube wnet off. All other apps like Bloomberg TV, WSJ Live, Yahoo Vidoes, Facebook videos, iPhone videos, Pictures etc etc all apps are working perfectly fine with Airplay EXCEPT youtube. It only plays sound with Youtube on ATV. I had to download the Jasmine Client for Youtube app in order to view the Youtube videos on ATV.


I don't know what is the root cause of the issue but the fact is that this Apple vs Google war is hurting the users like us as Collateral damage. This should STOP right away and both companies should talk to each other and resolve these issues in the interest of users who LOVE both of them.

Oct 1, 2012 1:27 PM in response to tasa

I don't want to go into lengthy discussion about philosophy etc but here is my experience so far:


I have ATV 2nd gen with latest updated software. My ATV settings are as follows:


1. iTunes Store - logged in with my Apple ID and password. (option to add more Apple accounts). My Account has a check mark on it.


2. AirPlay option - AirPlay is set to On. Onscreen code set to off (I guess it comes only as optional feature with new update. I did not put any code etc.)


That's all that is needed. Click on AirPlay button on iPad, iPhone4 or 5 (all of them on iOS6) and works like charm. AirPlay from iMac, Macbook Air also working perfectly well under Mountain Lion Mac OSX 10.8.2 using my Apple ID and password for them too.


No issues at all.


AirPlay was not working with my wife's iPhone 4S but after adding her account to iTunes accounts list it is also working well. That's why I said that somehow AirPlay might require you to login to your Apple account under iTunes accounts option whether you do Home Sharing or not. Try it out and see if it works for you.

Feb 17, 2013 9:20 PM in response to Beppi6

For anyone who read my earlier comment about losing Airplay on installing iOS 6...


I took my iPad to the local Apple store for "genius" advice. The genius told me to go home, back up my stuff from the iPad, uninstall all of the software, re-install it and then re-install my stuff. Obvioulsy this was all a big waste of time that should not have been necessary, but Airplay now works.

May 7, 2013 7:38 PM in response to user2009

I just found this fix from 2010....sounded crazy but totally worked! My airplay icon is back, and working!!


On your iPad, iPhone or iPod touch, navigate to Settings > General > International > Language and change to a different language (e.g. if you are using English, switch to French). The device will go through a language switch/reset process, and your AirPlay icon should be restored.


Next navigate back to Settings > General > International > Language (translated into the new language, of course) and switch back to your original language.

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IOS 6 airplay problem

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