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keyboard shortcuts no longer work after upgrade to ios 6

After upgrading to iOS 6, the keyboard shortcuts on my iPhone 4S no longer work. Not only that I can't change them either. If I add or delete a shortcut, it simply goes back to the way it was when I exit the settings and go back in. My iPad 2 doesn't have this problem, only my iPhone 4S.


I tried restarting as well as doing a reset (hold home and power button).


Any idea how to fix this?

iPhone 4S, iOS 5.1.1, AT&T 32 GB

Posted on Sep 19, 2012 4:13 PM

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38 replies

Nov 5, 2012 6:16 AM in response to Morac

This is what I did step by step and it worked like a charm... I had an iPhone 4 when I did this a few days ago. I have documents and data ON in iCloud...


1. write down or take screenshots of all existing shortcuts

2. delete all shortcuts

3. backup to iCloud (I think this clears all shortcuts you have stored in iCloud)

4. go back to settings-->general-->keyboard... You may notice one or a few generic shortcuts pop up on their own. The one that popped up for me was OMW (on my way)

5. re enter all of your shortcuts and phrases

6. when done, back up again to iCloud (stores your new shortcuts)


I restarted my phone. Shortcuts still worked. I just got a 4S and restored from the iCloud backup mentioned in step 6 and my shortcuts worked on my new phone.


Good Luck. I hope this helps everyone.

Dec 7, 2012 10:23 AM in response to Morac

I didnt have to reset all my settings. I went trough all the other steps, and at first it didn't seem to work. It crashed when I deleted a shortcut. Then I closed the settings-app completely (dobble-click home-button and quit). When I relaunched, I changed one of the shortcuts. Then I could delete, change and add new ones without troubble 🙂

keyboard shortcuts no longer work after upgrade to ios 6

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