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HDMI display issues after 10.8.2

Hi,


I just updated my Macbook Pro Retina to OSX 10.8.2. I often use my hdtv as an external display, that is, until after updating. Now whenever I connect my mbp to the tv via hdmi, the screen goes black and nothing but a cursor appears. The cable is fine, tried multiple cables, multple comps, none of the system preferences have been changed. Literally happened just after restarting with the update. Help?

MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Sep 19, 2012 4:54 PM

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Question marked as Top-ranking reply

Posted on Sep 19, 2012 5:03 PM

With everything booted up and connected, try a NVPRAM reset, this has helped some people.


Power down mac, leave TV on, power up the mac holding the following keys before the start up chime:


option, command,P,R,(no commas) continue to hold till you hear the start chime 2 times, then release.


If no joy, try a reboot.


Hope this helps

207 replies

Dec 22, 2012 10:50 PM in response to KenV54

Hi KenV54,


Your ideas were great! It worked for me at first try.

Actually I also have the same problem connecting my Sony TV to my MBPR.

I followed the steps removing the .plist on my mbp and it worked, but after the latest update from apple, the same problem occured with blue screen and then turned to black then the big arrow shown up.


I tried the same procedure but this time it's not working.. Any suggestions?


Appreciate your help! Thanks a lot!

Dec 23, 2012 6:49 PM in response to Diawhey_47

Diawhey_47,


Thanks, but sorry to hear the problem has returned, although I don't know exactly which Apple update you are referring to (not that that would help me to solve the problem for you).


As I've been suggesting here to the people who have had repeat or persistent failures with video on the rMBPro, I think you have to contact AppleCare. These machines are still under warranty, whether you bought additional AppleCare coverage or not.


I really don't know what else to suggest, other than to make sure you've removed /all/ the widowserverxxx.plist files from every directory and the rebooted the machine with the viseo plugged in, and doing the PRAM reset while it boots. And even that doesn't seem to work in many cases.


This is Apple's problem, and they have to be pressured to come up with a fix for everyone.


Ken

Dec 24, 2012 12:39 AM in response to KenV54

Hi @KenV54,

The solution you provided worked for me. But after using it for around 14 hrs plugged in, it again comes up with a black screen. Tried to switch off the TV and switched on again, it flickers for 3 times and showing my Desktop, and later it goes back to black again. I am using it with a Panasonic TVTH L24C20*. It used to work earlier with OSX 10.6.8, after my later upgrade with 10.8 (currently 10.8.2) it had stopped working.


@Apple, aren't you guys able to reproduce and fix this ??

Dec 28, 2012 2:53 PM in response to cazmn01

I have the same problem whith my MacBookPro7,1 (13" 2010=). The problem was found when I installed 10.8.2. I tried the guides described above. but the problem continues. I also replaced hdd with 10.7.4 installed and the problem still. Now i installed 10.8.3 beta and is the same problem. I think that is a problem of efi. If we look the apple issued efi update for all new mac but not for mac before 2010. And I was just about to buy another adapter dvi to hdmi. I hope not to waste money......

Jan 1, 2013 8:15 AM in response to KenV54

I noticed this problem last night when I attempted to mirror onto my HP screen via thunderbolt to HDMI with my MacBookPro retina. Worked a month ago when I last mirrored and worked last night OK via hdmi to hdmi, but was a bit peeved as it cost £40 for the thunderbolt to HDMI cable, and looks a lot neater and more discrete. Disapointment turned to anguish at the thought of having to return the laptop for repair and the void it would leave. Good old Google soon lead me to your thread (oops! Forgot Apple spurns Google like a rabid dog).


Thanks to your published solution (which worked for me) I'm up a running again!

Jan 1, 2013 4:32 PM in response to mrkevan

mrkevan,


I'm happy to see that the solution worked for you with the Thunderbolt to HDMI cable, but am curious about the difference you note between the quality of straight HDMI vs TB to HDMI.


I've just tried switching between one and the other on a 32" HD flatscreen, Panasonic TV, and can't see any obvious difference in video quality. I wonder if on your rMBP the settings changed going from TB to straight HDMI?

Jan 26, 2013 2:40 PM in response to cazmn01

Mac Book Pro Retina, mid-2012, OS X 10.8.2 (12C2034) No system updates available

via HDMI Cable

Samsung TV MODUE: T-RBYAUSC-1012.2, DATE:2008-10-10, MICOM:T-RBYAUSS-1002 SDAL3.4.15-US-080728-103, RFS


The TV says "No Signal" and remains black, i.e. no large cursor.

The top menubar does now have a icon with "Turn Off/On Display Mirroring" as a menu item. The resolution on the MBPr changes when I do that, but there is no obvious difference on the television.


I tried to remove the plist files, using commands like:

# updatedb

# locate windowserver

/Library/Preferences/com.apple.windowserver.plist

# rm /Library/Preferences/com.apple.windowserver.plist


and then rebooting while holding down Option + Command + P + R for a PRAM reset.


The HDMI port on the television definitely works, as it works with a different device.


I tried updating the Samsung's software, but it says USB not connected... but I don't know what I would even connect the USB to, if that's even the problem.


I never tried the HDMI connection before 10.8.2.

Jan 26, 2013 3:24 PM in response to JoshSN

JoshSN,


Other than making sure that you've removed all the windowserver plist files, including one in the [youruser]/library/preferences/byHost directory, I wouldn't know what else to suggest.


Some people have had better luck using the Thunderbolt output with an HDMI cable attached to that, but of course, it costs $30-40.


Even after a few months there's been no clarification from Apple on this problem, and no OS or firmware updates in a while.

Feb 1, 2013 1:56 PM in response to KenV54

I just had the same problemon a macbook pro retina 15" (mid 2012)... It had perfectly worked to connect my videoprojector via HDMI and I guess it was before I upgraded to 10.8.2... I read on posts that it was probably a problem of computer switching to HD Intel graphic card instead of Nvidia... So what I did is just reinstalled OS Lion... It went back to 10.8.2 on the Nvidia card and now it works... for how long ? Hope I wont have to reinstall the system each time I want to watch a film on my videoprojector

HDMI display issues after 10.8.2

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