iOS6 - Wi-Fi on iPad gives error "Unable to join network"

IMPORTANT: This discussion question relates to a specific error affecting iPad users. Please make certain that your comment refers to the same error.


Problem

Attempting to connect to a home, Wi-Fi network on iPad3 running iOS 6 (64G, Wi-Fi) always returns the error "Unable to join the network "NetworkName" ".


Background

- Router is a Netgear WGT624v3, running the latest firmware, with no bells and whistles enabled. Bog-standard wireless. No extended range, no high-speed mode--nothing.

- Network mode is WPA2-PSK [AES].

- Prior to the iOS 6 update, my iPad3 connected to my network without any problems.

- I have reset the router and tried other authentication protocols.

- I have reset the iPad3. I have restored the iPad. I have reset the iPad's network settings.

- I have emptied the Safari data, turned off Siri, and disabled location information.

- I have enabled Auto proxy, used Airplane mode, and disabled 'Ask to join networks'.

- If it has been suggested on these forums, I have tried it.

- Nothing so far has fixed this problem. I cannot login to my WiFi at all, not even for a moment.

- In other words: this is different than the issue some people were having where they could log in, but were kicked off and redirected to an apple login page. I have never been able to login at home. My login is rejected.


Notes

Using the computer at my university, where we have a Wi-Fi connexion with login page, worked. I typed my password, and Wi-Fi logged on as normal, after which the university login page appeared. It worked fine all afternoon. When I came home, it still did not work with my home network.


Presumed Cause

The only thing that has changed since the iPad was working is the installation of iOS 6. Therefore, this appears to be an issue with iOS 6.

iPad 2, iOS 6

Posted on Sep 19, 2012 5:14 PM

Reply
53 replies

Sep 20, 2012 6:10 AM in response to rogerfromparma

Rogerfromparma,


You have a different issue. As indicated in my initial post, I (and others with the same issue) have tried that result and more involved methods besides.


An iPad has to be able to log into a network at least once, otherwise there will be no settings to forget. After a Network Settings Reset (again, see my initial post), all of those settings are erased. Consequently, no one with this issue who has tried the methodolgy used in my initial post can employ the suggestion you are offering. We cannot login at all, and there are no previous settings stored.


This thread is for people who have a specific subset of issues which are not resolved by resetting network settings, as I say in my initial post. Sorry!

Sep 20, 2012 6:18 AM in response to dubperc

Dubperc,


You may want to try some of the suggestions floating around the forums as regards resetting your network settings. At this time, there have been no reports of anyone with an iPad2 having this issue: it seems to be limited solely to the most recent iterations of Apple hardware: iPad3, iPhone4s/5, and the newest iPods.


That isn't to say that you are not having this issue, but at this time I'd say that it is more likely that your problem is a different issue which can probably be resolved in some way.


My advice to you would be to reset your router (alternatively, you could change your router's authentication key or security type), and also to go into your iPad's Settings>General>Reset command, and choose Reset Network Settings. This usually resolves the issues that most people are having. But, it does not fix the issue that we are reporting in this thread.


Good luck!

Sep 20, 2012 6:39 AM in response to dubperc

Dubperc,


If you have done everything you can try and it doesn't work, the only option is a restore. Of course, I'll add that a restore has not helped those of us who are encountering this router-related issue.


As for downgrading: the short answer is no and the long answer is yes, but with a bunch of caveats and the fact that you would have had to know ahead of time so that you could save blobs of the signed software, and you would also need a jailbroken device. So, really, if you are just a normal user like me--no, there's no way to downgrade.


I hope that your restore works out for you. Otherwise, you're in the same boat as the rest of us. 😟

Sep 20, 2012 6:54 AM in response to S. P. Cooper

Kudos to NaplesDave from the other thread (https://discussions.apple.com/thread/4313126) for this workaround.


Reverting the Netgear WGT624v3 to the earlier 2.0.21 firmware RESOLVES the nonconnectivity of my iPad3 over Wi-Fi. I suggest everyone with that router employ this method until a fix is released by Apple, unless there is a compelling reason otherwise.


I do not have any solutions for other routers at this time, but users of other Netgear routers may wish to try firmware other than that which they are currently using to see if that solves their issues.


Will continue to post information as I receive it, and I will forward this information to the Apple advisor who is handling this case.

Sep 21, 2012 6:56 AM in response to S. P. Cooper

Downgrading Netgear AP firmware seems to be the quick-fix of the day, for iOS6:


My setup (office LAN with 3 AP:s Netgear WAG102, firmware V2.0.16)

Access from iPhone4S/iPad2:s terminated with upgrading to iOS6, while other un-upgraded iOS-units with 5.1.1 still accessing smoothly.


My solution: Router firmware V2.0.16 downgraded to V2.0.12 (extracted from download.netgear.com).

Result: iOS6-units back in WLAN-business.

Double-checked by re-upgrading AP:s to firmware V2.0.16 resulting again in no-access from iOS6-units.

Now the older V2.0.12 will prevail in our AP:s until news is spread about iOS6-fixes or new iOS6-compatible firmware from Netgear.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS6 - Wi-Fi on iPad gives error "Unable to join network"

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