You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"Safari attempted to access a secure website..." after 10.8.2

I upgraded to 10.8.2 this afternoon and now my son's parental controled account is broken. Whenever he tries to access a web page via Safari (or Chrome) he gets a message stating "Safari attempted to access a secure website..." I haven't changed anything on his account - it worked fine before the upgrade, so I assume 10.8.2 caused the problem.


I do have Parental Controls on his account, but web browsing is set to Unlimitied Access.


Please Help!

MacBook Pro, OS X Mountain Lion

Posted on Sep 19, 2012 5:15 PM

Reply
40 replies

Sep 20, 2012 6:09 AM in response to FourtyEightFan

Still experimenting, but I think I may have solved the problem. Try this:

  • Log out of the account with Parental Controls enabled.
  • Log into an account with administrative priveleges
  • Go to System Preferences | Parental Controls
  • Click the padlock and authenticate with the administrator's credentials
  • Click on the account with the Parental Controls enabled
  • Turn off Parental Controls for that account
  • Log out of the administrative account
  • Log in to the account that had Parental Controls enabled
  • Try browsing to see if any error messages appear (none should)
  • Log out of the account
  • Log back into the account with administrative priveleges
  • Follow the same process as earlier to find the account that should have Parental Controls enabled and enable restrictions accordingly; ensure under the Web tab that "Allow unrestricted access to websites" is enabled (if that's the setting you wish the account to have... which in my case, it is)
  • Log out of the administrative account
  • Log in to the account that has Parental Controls enabled
  • Try browsing to see if any error messages appear (none should)


This has worked for me on one of the six workstations I'm administering. I'll have the opportunity to test the remaining 5 in a few minutes.

Sep 20, 2012 11:27 AM in response to FourtyEightFan

Same exact problem with my son's computer. This is beyond frustrating for homework purposes. I finally did get it to stop after completely turning off his parental controls in his account and then also in the admin account. I didn't realize at the time that's what I was doing but after reading the other posts I realized that's what I had done. However, before the update his parental controls were set to try to allow appropriate websites and I just approved ones he needed added. But now all of those websites that I had approved before are erased--and there were a lot of them. I don't know if anyone else has this same issue or not with the previously approved sites erased.

Sep 20, 2012 1:47 PM in response to FourtyEightFan

Here we are again. Another update, another Parental Controls bug. After finally finding the workaround to the Time Limits bug after upgrading to Mt. Lion I now have the dreaded "secure website" bug of 10.8.2. The only way I can find around this is to turn off Parental Controls. Aren't there any developers that test these Parental Controls on their kids when preparing an update? I'm a big fan, but come on Apple! Trying to fix these bugs reminds me of my Windows days! Worked great before the update, none of the settings have changed (unlimited access). Ugh!

Sep 22, 2012 10:01 PM in response to FourtyEightFan

Ran into same issue. Contact apple help. Had t prove it was not a google chrome issues (kind of funny when i had to point ot the apple supprt app as a blocked app). Response was that this would have to be sent up to the developers and I should wait until bug fix. kind of confused as to when I would ever hear if it was fixed.


Short term answer found out on own. Turn off parental controls. Not ideal, but stops me from having to allow all normal sites.


Mac must be too busy fixing maps instead of testing updates.

Sep 23, 2012 11:40 AM in response to Weborican

Bloody **** - wasted 2 hours trying to fix this and thought I was going absolutely crazy...only to find out from this thread that Apple (again) fail in the quality control and testing.


I will have to (as most, I guess) switch off parental control completely, until Apple - eventually - gets around to a fix. Probably not soon, doubt this is high on their list of priorities.


If anyone finds a workaround, please post...😁

"Safari attempted to access a secure website..." after 10.8.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.