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iOS 6 WiFi option is GREYED OUT (unrelated to iOS 6 WiFi connectivity issues)

As reported in an earlier thread, since upgrading iPhone 4S from 5.1.1 to 6, the WiFi option is turned OFF and is greyed out/disabled. Have tried all combinations of hard/soft reboots, router resets, network settings reset, cleared cookies, etc. Nothing. The WiFi option is completely disabled.


WiFi worked fine prior to iOS 6. Now I can't turn it on. My wife's WiFi is fine, she can toggle on/off and hasn't had any other connectivity issues as reported by others.

iPhone 4S, iOS 6

Posted on Sep 19, 2012 6:02 PM

Reply
794 replies

Sep 20, 2012 6:27 PM in response to Trapdoresoth

I have heard everything from trying turn off/on Siri, Celluar Data, locations services, delete the multi tasks, turn off HTTP proxy, forget the WIFI network (which you can't even get to), restore from backup, restore just IOS, and the list goes on.. to even a wifi expiration on teh chip set... ALL wont work. Now's it's funny that it's caused by moisture. The only moisture is my sweat dropping off my forehead trying to get this fixed all day!

Sep 20, 2012 7:13 PM in response to Trapdoresoth

After reading all of the posts here. I believe mine to be a hardware issue. My "No Wi-fi" issue started a few weeks ago with ios 5.1.1. Phone is 6 months old. I don't have Apple care but I do have an extended plan from Best Buy. So after a few trips to the store and several of their reps looking at the phone and going "...huh??" they told me to wait for ios 6, that is supposed to fix the issue. So after waiting "patiently" I upgraded a couple of days ago. Still the same issues. The Wifi is greyed out and can't turn on. Back to Best Buy tomorrow.

Sep 20, 2012 7:45 PM in response to Keiichi_K

Keiichi_K wrote:


If wifi is greyed out in settings screen the hardware has died. There is not any troubleshooting that will fix it. Automatically needs repair. Usually was broken by someone dropping it or getting it wet.


There is a simple test to see if this is true for any given device.


Go to Settings > About. Look for the WiFi MAC address.


iPhone that have been dropped or water damaged do occasionally destroy WiFi chipsets, which results in the same symptom (grey toggle on the WiFi Settings screen). If your chipset is broken / loose / damaged, Settings > About will NOT show a MAC address for your WiFi adapter as iOS is not able to find a working chipset. If this is the case you definately have a HARDWARE issue and the only solution is repair or replacement.


If you DO see a MAC address for the WiFi adapter, but you are still getting the grey WiFi toggle issue, then your WiFi is disabled as a SOFTWARE BUG in the iOS 6 update.


In the second instance the issue SHOULD be fixed by Apple in a future iOS update, though the fact they've known about this bug since June and haven't bothered fixing it yet shows you how low a priority this is so don't hold your breath for iOS 6.0.1 to come out tomorrow. In the mean time the only other option is to have Apple replace your phone with one that does not exhibit this issue.

Sep 20, 2012 7:51 PM in response to Trapdoresoth

I have solved my wifi greyed issue. Please see below steps.


1. Deleted the iOS 6 ipsw file from my system. C:\Users\user\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates


2. I clicked 'Restore', a fresh new download.


3. After the process, configure all the settings like apple id, icloud, blah blah.


4. Closed all unning application in the background.


5. Turn the iphone off, wait for 2 minutes, then turn on.


Hope it will work for you all.

iOS 6 WiFi option is GREYED OUT (unrelated to iOS 6 WiFi connectivity issues)

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