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Can't join home network after upgrade to iOS 6

I upgraded my iPhone 4s as well as my iPad 3 to iOS 6 while I was at work today. Everything seemed to work fine while I was at work. I was able to log onto the wireless there without a problem. When I got home however, I was unable to join my home wifi. I get the very helpful message "Unable to join the network "<network name>". My network worked fine prior to the upgrade, and still works for my wife's iPhone 4 and our original iPad. The only thing that changed what the update to iOS 6.


Here is my setup:

Netgear WGT624 v3 wireles router with the latest firmware

WPA-PSK [TKIP] + WPA2-PSK [AES]

iPhone 4s running iOS 6.0 (upgraded from 5.1.1 over the air)

iPad 3 running iOS 6.0 (upgraded from 5.1.1 over the air)


I have already tried forgetting the network, resetting all network setting, doing a soft reset, and a half dozen other fixes to try to get it to work with no luck


Anyone have any ideas or are having the same problem?


Thanks

iPhone 4S, iOS 6

Posted on Sep 19, 2012 6:37 PM

Reply
145 replies

Sep 19, 2012 9:12 PM in response to The Great White Dope

i am so glad i found this...same router, same issue on both my ipad3 and iphone 4s...originally, my issue was that my WEP password was not being recognized...after speaking with apple sr. tech, we decided to change password and switch to wpa2...new network, new password, same issues on BOTH devices...thanks for taking action on this!!! i left a message with the sr. tech and if he caLLs me tomorrow, i will let him know that i am in the same boat with you guys...

Sep 19, 2012 9:36 PM in response to The Great White Dope

As a few previous commenters have posted, looks like we're having the same issue. I don't think I will be able to find the CD to get logs, but in case it's helpful there's additional discussion in this thread:

https://discussions.apple.com/thread/4309971?answerId=19634814022#19634814022&ac_cid=tw123456#19634814


And, the case ID I have/had where they basically told me to call Netgear and ask them to fix it: 351199013

Sep 19, 2012 10:22 PM in response to The Great White Dope

I found a solution that has worked on both iPhone 4's I have that have had the same issues, and also including not being able to download updates in the App store.


Go to Settings > WiFi and turn it OFF.

Next go to General > Cellular > Cellular Data and turn it OFF

Next go back to Settings > WiFi and turn it ON, (wait a few seconds for it to sync with your network)

Finally go back to General > Cellular > Cellular Data and turn it ON.


I had the same issues on both my wife's phone, and my own, and it fixed it immediately without changing any proxy settings or reboots, (which I did try on my phone and did not work, but did not try on my wife's phone)


Hope this helps!

Sep 19, 2012 11:45 PM in response to crtxn1

Crtxn1,


Your solution does not work for me. Sorry!


Incidentally, this is not an issue of being able to get on and then being switched off, but rather an issue of trying to login to home Wi-Fi and being prevented doing so with a generic error regardless of whether the password was correct, and whether the network is even password-protected ("Unable to join network "<NetworkName>").


At this time, this seems to be a problem with iPhone4s/iPad3 and certain models of Netgear routers (WGT624 and WG102, for example). So far, I have not seen its exact replication under different circumstances, and indeed other people reporting similar errors on different routers have been able to fix their problems with fairly common workarounds including router rebooting and resetting network settings on their iDevices. Those fixes do not work with the Netgear devices that we have.


Presently, it appears this issue is caused by an incompatibility between iOS6 network authentication on iPhone4S/iPad3 and the routers mentioned above. More details to follow as they become available.

Sep 20, 2012 2:19 AM in response to The Great White Dope

Not shure it's Netgear related, it's just a very popular router, and people report in because they saw Netgear mentioned and shout "me too".


Many of my coworkers (5+) report exactly same problem with Unable to join network after upgrading to ios6, even after full factory reset of iPhone 4S. And we are using HP/H3C access points with central management. Few coworkers said they have 4S, not shure about others.


We tried both network types, one is encrypted with WPA2 and hidden, and another is a free one, without any encryption and without passwords, it's just imposible to connect to any.


On the other hand, i have iphone4, and have no issues after last night update to ios6 (trough itunes and USB).

Sep 20, 2012 2:26 AM in response to The Great White Dope

Hi,

I upgraded my iPhone directly from device 4s and iPad 3 to iOS6, everything was ok with WiFi (have old a/b/g Cisco AP@ home), when I went to work I had the "unable to join the network" (we have brand new corporate H3C WiFi solution).

Did recommended things

•Reboot your device with the on/off switch

•Reset network settings (General–>Reset–>Reset Network Settings)

•Select your network and tap “Forget this Network”

•Select your network and tap “Renew Lease”

•Toggle Airplane Mode on/off

I also restored iPhone using iTunes on PC, naked phone without my settings and data also got "unable to join the network". I Tested many WiFi SSID with different security methods none of them granted access.

Restoring back data hoping for solution….

Sep 20, 2012 4:34 AM in response to H_M001

Wanted to post up (and subscribe to the thread) that I am having the same issue.


I cannot join my wireless network at home now that I have moved to iOS 6. My iPhone 4S can connect to other wireless networks, just not my Netgear WG102.


I am very confident it is an issue with iOS 6 and compatibility with specific Netgear devices.


I also started a thread here on the subject:

https://discussions.apple.com/thread/4309971?start=0&tstart=0


I have a feeling my iPhone 5 will not be able to connect when I receive it tomorrow either, and that is going to be really unacceptable.


Looking forward to a solution.

Can't join home network after upgrade to iOS 6

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