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App Store, Can't access purchased items?

I can't access the purchased items on my iPhone 4S from the App Store. It just hangs and then quits. I have reset network settings etc and nothing has helped. Apple can't replicate the problem.

MacBook Air, OS X Mountain Lion

Posted on Sep 19, 2012 6:49 PM

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33 replies

Feb 8, 2013 1:19 PM in response to smf72

I've been having this issue for a long time (On 2 iPads & 2 iPhones). I noticed last time i was in my iTunes account that my password didn't meet the criteria Apple now has for it's passwords (a cap letter + a number). Figured I'd give it a shot. Changed password to meet Apple's criteria, signed in on my iPad and (after a few seconds) all my purchased apps showed up. Not sure if it'll work for others but it worth a shot. Good Luck.

App Store, Can't access purchased items?

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