Ok, i just updated to iOS6 today. I jump in my car to drive home, and now my radio ( pioneer svh-p3400BH) no longer shows any sont info when bluetooth streaming. I used to get artist, album, and song info. Also, when i connect it via USB, i no longer get genra infr ( pop/rock, classical, ect).
Any ideas? if this a firmware on Pioneers side, or is the blue tooth messed up in iOS6?
iPhone 4S, iOS 6
Dear Valued Pioneer Customer:
We would like to inform you of the availability of an optional Bluetooth® firmware update (HW05-SW01.27.20) that enables Bluetooth AVRCP control and metadata display from a compatible Pioneer CD or DVD Receiver when used with an iPhone® 5 or iOS 6 device. If you do not own an iPhone 5 or iOS 6 device, there is no need to install this update.
This firmware update may be used only with the following 2012 Pioneer products:
| CD Receivers | DVD Receivers |
DEH-P8400BH |
AVH-P2400BT |
In order to perform this update, the following items are needed:
How to Obtain the Free Firmware Update
1. Download the INSTRUCTIONS for the optional Bluetooth firmware update (HW05_SW01.27.20).
2. Download the UPDATE FILE to a computer and transfer the file to a compatible 2012 Pioneer CD or DVD Receiver via a Bluetooth-enabled Windows 7 laptop.
You can also arrange for Pioneer to update your 2012 Pioneer CD or DVD Receiver by calling Pioneer Customer Service toll free at 800-421-1404 during regular business hours (M-F 10AM-7:30PM Eastern Time, except on holidays). If this firmware update is performed by Pioneer, there is a charge of $60.00 (this charge includes return shipping of the updated unit within the U.S.). Charges for removal/reinstallation of the unit and shipment to Pioneer are the customer’s responsibility.
How to Determine if the Firware Update has Already been Installed
CD Receivers:
• With the unit turned off (press and hold the source button until the CD Receiver turns off), press and hold the center of the volume knob to bring up the Settings menu → rotate the volume knob until "BT Version Info" is displayed and then press the center of the volume knob → The firmware version should show HW05-SW01.27.20.
DVD Receivers:
• With the unit turned off (press the home button and select ‘OFF’ from the source icons), press the home button → Press the “System” icon at the bottom of the screen → Select the “Bluetooth Version Info” option → The firmware version should show HW05-SW01.27.20.
If the Bluetooth firmware version shows HW05-SW01.27.20, no further action is necessary.
Questions
If you have any questions, please contact the Pioneer Customer Service Center toll free at 1-800-421-1404, Monday through Friday, 10:00 a.m. to 7:30 p.m. (Eastern Time), except on holidays.
Sincerely,
Pioneer Electronics (USA) Inc.
Yesssssssss ! I just installed the new firmware that was recently released by Pioneer Europe and it resolve the Bluetooth AVCRP Issue 🙂
It sounds very good for ALL (ABH/DEH are supported) Pioneer owners.
Cédric, France
Anyway, the fix is coming. Spent an hour getting to the right person at Pioneer USA, and she said that the firmware update is coming in the spring. Exact date unknown, but she said that Pioneer announced it at CES.
The first time I did mine it hung on "updating". After about 5minutes I X out of the update screen, power cycled the head unit and tried again. make sure you clear the bluetooth memory each time. Worked in about 30 seconds on second attempt and works flawlessly.
Whomever was concerned about radio frequency bands above, all this firmware is for is bluetooth.
I emailed tech support and they definitely said to wait for the US update, which is coming in the Spring. But we're not hearing anything about bricked HUs, which is nice. Anyone have problems after that non-recommended PXXXXBH update?
Off topic:
A pet peeve of mine is that with my Sirius adapter, I get only one line of metadata display. I hoped they would give a firmware update to fix that, but they said that's a limitation of the HU. So guess this only updates the bluetooth. So those like me who hoped this would fix other issues, we're out of luck.
I just talked to Alpine customer support. As soon as I said, "I have an Alpine car stereo with Bluetooth capability and an iPhone 4S that I just upgraded to iOS 6 --" he said, "And your Bluetooth functions are no longer working." So clearly they're getting pestered about the problem. 🙂 He said that the fix should be out very soon; when I pressed him, he said most likely within the next few weeks. Now, "very soon" to me is more like "tomorrow," but I guess I'll take what I can get.
Rich
iOS 6.1 has just been released.
I have found iOS 6.1 to actually fix my bluetotth issues with my "Beats Wireless".
*originially on 6.0 my music would cut-out every 5-15 minutes*
After 6.1 installed, I have not had any cut-outs what so ever. I have been listening to music for 3 hours straight without any cut-outs as of 1/28/13.
6.1 on my iPhone 4S has fixed my bluetooth issue as of now. (Siri is still disabled via bluetotth which was not a problem in 5.0) Will be testing iPad 2's bluetooth later today to see if 6.1 also fixes this issue, since I have had the same problem since 6.0 came out.
The lesson for everyone posting here is customer service...
I have contacted Apple and discussed the issue with them, they were readily available by email and phone and have provided this forum. They could not fix the issue, however, because the problem is with the other manufacturers. They did say that I could downgrade my device to the previous version and see if that fixes the issue.
My head unit was from Alpine so all I can comment on is their efforts.
Alpine doesn't have any direct or email for support. There is no way to notify them of the issue or to be notified should they fix the problem. There is no place on their web site that lists firmware updates for their products or even what devices are compatible with their units. Their site refers you to a local service center where you can send the unit in. Of course you have to get it out of your dash first. Even then, I would be without use of my system for half of the warranty period so far. If you don't want to send it in then all you can do is keep checking their site and hope that you are looking in the right place for your firmware.
Contacting the local service folks was a waste of time because they do not have the facilities or expertise to fix the problem. Neither can they provide any assistance with the update if and when it arrives.
Others on this thread have indicated that some manufacturers have released updates for their units. I can't speak to how easy these are to find or impliment.
Something else to note, this update from Apple was available to developers several months before it was released to the public. All of these manufacturers should have tested and discovered the issue before their customers.
I will certainly be looking at products from other companies the next time I am in the market for an audio system.
Whichever phone you buy, if it implements Bluetooth 4.0, it will not work correctly with your Alpine device until Alpine updates its firmware. I just updated my stereo with the US version of Pioneer's update and now everything is back to normal. I hope Alpine customers get an update soon.
Its not possible to go back otherwise many of us would have…
Still waiting on Kenwood… for firmware for my BT852HD that I purchased a month prior to this compatability issue. Called Kenwood three times and no information was shared other then they are aware of the issue.
UPDATE:
I called tech support this morning and they suggested that I do a reset with the button behind the front plate. I will try that tonight and see what happens. He said that if it doesn't work I may have to send it in. However, I would want to hear that from a different tech before I do, because I've talked to this particular guy in the past and he is the least helpful and has been completely wrong before.
Also, I called Crutchfield since I bought these units only a month ago from them. (They are awesome, BTW). The tech I spoke to was surprised that Alpine is wanting this to be done via BlueTooth. That got me wondering if it is possible to update via CD or USB key. So, I googled for the UK FW update from last year. It has instructions for updating via CD. I might try that tonight. If someone else is able to try it before I can get to it, please post your results. Here are the instructions: http://www.alpine-europe.com/support/firmware-map-update/cde-131rcde-133bt-firmw are-update.html
Obviously, I would use the USA firmware file, and not the UK file, but I would try it with the same instructions.
Piling on. Pioneer AVH-P4400BH iPhone 4s with iOS6. I can stream audio but lost my AVRCP capabilities.
Well, i rolled back to 5.1.1 this mornign, clearer the pairing off radio and phone, repaird got my wonderful control back. SOrry, i will not be going back to iOS6 anytime soon.
Hope this helps. http://support.apple.com/kb/TS4483http://support.apple.com/kb/TS3581
Sure, here it is (for the AVH-8400BT, but it seems that it is the same BT firmware for all series of AVH/DEH) :
http://www.pioneer.eu/eur/support/software/AVH-8400BT/page.html#download_310
Try powering the unit off completely and see if the menu shows the Bluetooth options. I had that happen, but it corrected itself a minute or so after restarting.
bluetooth music issues after iOS6 update
