You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

bluetooth music issues after iOS6 update

Ok, i just updated to iOS6 today. I jump in my car to drive home, and now my radio ( pioneer svh-p3400BH) no longer shows any sont info when bluetooth streaming. I used to get artist, album, and song info. Also, when i connect it via USB, i no longer get genra infr ( pop/rock, classical, ect).



Any ideas? if this a firmware on Pioneers side, or is the blue tooth messed up in iOS6?

iPhone 4S, iOS 6

Posted on Sep 19, 2012 8:28 PM

Reply
1,017 replies

Sep 23, 2012 12:13 PM in response to nikB123

UPDATE: I spoke with an Apple technical advisor this morning and they assured me that Apple would NOT be able to fix the problem. Each manufacturer will have to update their equipment to corect the issue. I was also told that apple released the new Bluetooth format to the manufacturers long before they released IOS6. ( Not sure I believe that of course )


I guess my new Pioneer iPhone integrated stereo is now just another stereo. Back to plugging in a cable for control. THIS *****!!!


One more thing, the technical advisor told me they do not even look at the support communities. That is why I called them and scheduled a call. Believe it or not they called precisely on time. Not that it did any good of course.

Sep 23, 2012 12:15 PM in response to kz5fhz

kz5fhz wrote:


No Matter how you look at it, if there was a change to support future products or if they are correcting a faulty programming, apple needs to keep the old platform supported or don't allow a new IOS to be installed on legacy equipment.


100% Apples fault.. I'm quite sure that all manufactures didn't flood us with updates to work with IOS6. The only thing that changed is Apple IOS... Out of all of the problems that have popped up, it's only logical...



Sorry, not necessarily.


Apple does not have to break their products to work around a broken infrastructure.


Third party vendors also do not update their products of an issue is someone else's fault.


I suspect, but do not know, that something changes in the latest Bluetooth AVRCP that some third party vendors aren't dealing with well, even though they theoretically support it. If that's the case, it's the vendors' sloppy programming at fault, not Apple's and there's no reason Apple should revert their product to an older revision in that case.


In short, if it's Apple's bug, they'll fix it; if it's other vendors, they won't and shouldn't.


Almost all the reported issues are with Alpine, Kenwood, Logitech, Pioneer, VW and BMW; seems there's likely a common denominator in software development there someplace, especially given the number of devices with which iOS 6 seems to operate smoothly.


(Once again, iOS 6 has been seeded to developers for several months now; are you telling me that none of these companies bothering to have a single engineer with a Developer account load an iOS 6 seed on an iOS device to make sure their products still interoperated makes it Apple's fault?)


But time will tell and shouting about it here won't do anything as this is primarily a user to user forum; only contacting those vendors will.


Bluetooth is an industry standard protocol, and both sides of a standard (providers and consumers) need to work correctly for a protocol to work properly.


It's amazing how customers with, to quote a few here, a "new Alpine" or "new Pioneer" unit are upset at Apple and not Alpine or Kenwood.


(As an aside, I'm not happy with the new Maps either, but this is a different issue, and those laying the issue at Mr. Jobs' deceased feet are clearly not recognizing the multiple times in the past Apple has made a correct change that other products had problems dealing with, and Apple's position has always been to get it right and let the ecosystem fix their broken products.)

Sep 23, 2012 1:38 PM in response to Dogcow-Moof

The only thing that has changed here from a working infrastructure to a widely broken infrastructure is IOS6. After I spoke to Kenwood, as you are thinking that we didn't go down that avenue, They stated that their product was working just fine until the IOS changed. So???.


If you changed a known working light bulb to a "New and Improved!" light bulb that doen't work, would you like to change back to a known working one, or would you keep it and hope for the best that it will turn on?


They should give the oportunity to restore back to 5.1.1. until the problem with IOS 6 has been restored. If you changed to Bluetooth 4.0 or what ever the revision is out now... don't break existing working revisions., You add it on as another option.


With no yelling and now screaming intended, Bottom line it worked before they Changed the IOS. I ask Apple to give us the option to go back to 5.1.1, to restore it working condition.


I don't see to many "Apple stereos" available to use my apple products on, you would think they would support their Partners.

Sep 23, 2012 2:25 PM in response to Ferrari77

Ferrari77 wrote:


I agree with kz5fhz

if apple think this is not an apple problem but a manufacture problem, they can allow user to downgrade their iproduct to 5.1.1


I don't think manufactures will upgrade their old product because apple decide to change the bluetooth protocole


Sad to say be me using Microsoft as a reference, but at least Microsoft will allow us to re-install Windows 7 if we dont like Windows 8.

Sep 23, 2012 7:28 PM in response to nikB123

My Kenwood KDC-X896 has the audio control issue, so I went to my local Apple store and asked to exchange my 4s with a new one that hadn't been upgraded yet. They said they hadn't heard of the Bluetooth issue and couldn't test it there, but they had no reason to disbelieve me, and since my phone was still covered under the limited 1-year warranty (20 days left), they actually gave me a new 4s! I couldn't restore the phone from the backup I had made under ios 6 that was on my computer, but fortunately I had a relatively recent backup from May on the cloud (and could have used an October 2011 backup on my computer if I had to). After restoring the new 5.1.1 4s phone, I once again had audio control. Hopefully this is only a temporary solution until Apple or Kenwood does something about the problem, but anybody else with a 4s who wants to do this needs to do it before there phone reaches the one year point.

Sep 24, 2012 3:40 AM in response to nikB123

This is completely an Apple thing.


Why remove the data transfer elements from the Base OS? (This is the bit that allows the passing of information from Parrot base Bluetooth devices)


here are my thoughts


1. Licensing - Perhaps using this code cost apple money (doubt it)

2. They want a new Bluetooth standard (Stupid)

3. They are trying to protect copywrite material by preventing information being transfered over that protocol (perhaps but doubt it)

4. They want to sell you a new adapter (mmm maybe but then it won't be exclusive)

5. The new iPhone 5 uses a cheaper chipset that is not compatible with Parrot and rather than have this as an issue with the new iPhone 5 they remove the functionatily from all iphones and leveling the field. (MOST LIKELY ANSWER)


Either way it's either a bug or a feature. It's clear that this a punch in the face for all prior iOS users and those who use Parrot based technology. (There is alot out there eg: B&O Beoplay, Dr Dre Beats, BMW car head units, Mercedes car head units, variety of Bluetooth based speakers and headphones!!! i recon at least 70 percent of Bluetooth products.... this is an unconfirmed stat) http://en.wikipedia.org/wiki/Parrot_(company)


Parrot have been around since 1999 (longer than the iphone) so apple should show some respect for a technology pioneer. Either way Apple need to set expectations and tell those who have a device what is what. Me... well i will be going to apple to have them exchange my device for another iPhone 4s as there is no downgrade path untill this is sorted out. If you have this problem i would advice you all do the same.

Sep 24, 2012 4:37 AM in response to nikB123

Those stating that Apple released an updated bluetooth interface to other companies before the iOS6 release, all I can say is LOL!


I have had every apple phone, purchased on the release date. I've defended apple over the years, however, this is the straw that broke the camels back for me.


The fact that ALL OTHER PHONES MADE happen to be BACKWARDS COMPATIBLE, yet the new iphone's software is not is a complete joke.


I'm waiting for apple to respond to this. I have too much expensive equipment that simply will not perform properly off iOS6, and I have two options. Replace roughly $4300 in equipment, or return my iphone. Pretty easy decision to me.

Sep 24, 2012 5:34 AM in response to spanks127

My response from Apline UK.


Hi, I'm sure we or Apple will have a solution coming soon, Apple always mess something up on the big updates... for now you can plug your apple device into the USB, then you can still enjoy your music...


Best Regards

Ross Gardiner


Alpine Electronics of UK Ltd.


This is fine as a temporary measure but I use a bury car kit charging cradle which would mean I can't access the USB port. Who will cave first. Apple or Alpine. Meanwhile we are in the dark.

Sep 24, 2012 5:34 AM in response to spanks127

My response from Apline UK.


Hi, I'm sure we or Apple will have a solution coming soon, Apple always mess something up on the big updates... for now you can plug your apple device into the USB, then you can still enjoy your music...


Best Regards

Ross Gardiner


Alpine Electronics of UK Ltd.


This is fine as a temporary measure but I use a bury car kit charging cradle which would mean I can't access the USB port. Who will cave first. Apple or Alpine. Meanwhile we are in the dark.

Sep 24, 2012 5:55 AM in response to bprecey

I also emailed Alpine earlier today:


"Hi, well as nothing has changed on the Alpine side of things I would say it is Apple's fault, many would disagree 🙂 we are aware of the situation, of course the USB interface with the i-phone still works fine, I would use that till the solution arrives...


Best Regards

Ross Gardiner..."


I replied asking if he could tell me whether Alpine are working on a fix or not but I've had no reply to that.

Sep 24, 2012 7:37 AM in response to Feek

"of course the USB interface with the i-phone still works fine, I would use that till the solution arrives..."


Not if you have the iPhone 5! Can't really plug the 19 pin adapter into the lightning jack...


**** poor engineering if you ask me. I wouldn't be surprised if Apple doesn't do a free adapter program like they did with the bumpers on the iPhone 4 if enough people complain/class action lawsuit.

Sep 24, 2012 7:44 AM in response to MRTN1855

You can use the cable that was included, as long as you just need to play music with it. I know that there will be the issue of it being used to charge your phone, but if your trips are long enough, then yuo will charge it then. That is why the front USB port is useful (now I see the 1 important feature I was missing, time to run an extension cable for that)

Sep 24, 2012 9:06 AM in response to nikB123

I'm also having control issues. Since upgrading to iOS6 I can no longer next/previous using the controls on my Pioneer DEH-9400BH


This is now a driver safety issue that boils down to this: an action I could previously execute without taking my eyes off the road can no longer be performed without taking my eyes off the road.


It would be best for the Apple legal department to take proactive action of their own prior to loss of life and/or limb on the highway.

bluetooth music issues after iOS6 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.