bluetooth music issues after iOS6 update

Ok, i just updated to iOS6 today. I jump in my car to drive home, and now my radio ( pioneer svh-p3400BH) no longer shows any sont info when bluetooth streaming. I used to get artist, album, and song info. Also, when i connect it via USB, i no longer get genra infr ( pop/rock, classical, ect).



Any ideas? if this a firmware on Pioneers side, or is the blue tooth messed up in iOS6?

iPhone 4S, iOS 6

Posted on Sep 19, 2012 8:28 PM

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Question marked as Top-ranking reply

Posted on Jan 31, 2013 3:07 PM

Dear Valued Pioneer Customer:
We would like to inform you of the availability of an optional Bluetooth® firmware update (HW05-SW01.27.20) that enables Bluetooth AVRCP control and metadata display from a compatible Pioneer CD or DVD Receiver when used with an iPhone® 5 or iOS 6 device. If you do not own an iPhone 5 or iOS 6 device, there is no need to install this update.

This firmware update may be used only with the following 2012 Pioneer products:

CD Receivers DVD Receivers

DEH-P8400BH
DEH-P9400BH
DEH-80PRS

AVH-P2400BT
AVH-P3400BH
AVH-P4400BH
AVH-P8400BH

In order to perform this update, the following items are needed:

  • A Pioneer CD or DVD Receiver above with built-in Bluetooth
  • Laptop with built-in Bluetooth running Windows® 7
  • Bluetooth firmware update (HW05-SW01.27.20)

How to Obtain the Free Firmware Update

1. Download the INSTRUCTIONS for the optional Bluetooth firmware update (HW05_SW01.27.20).
2. Download the UPDATE FILE to a computer and transfer the file to a compatible 2012 Pioneer CD or DVD Receiver via a Bluetooth-enabled Windows 7 laptop.
You can also arrange for Pioneer to update your 2012 Pioneer CD or DVD Receiver by calling Pioneer Customer Service toll free at 800-421-1404 during regular business hours (M-F 10AM-7:30PM Eastern Time, except on holidays). If this firmware update is performed by Pioneer, there is a charge of $60.00 (this charge includes return shipping of the updated unit within the U.S.). Charges for removal/reinstallation of the unit and shipment to Pioneer are the customer’s responsibility.

How to Determine if the Firware Update has Already been Installed

CD Receivers:

• With the unit turned off (press and hold the source button until the CD Receiver turns off), press and hold the center of the volume knob to bring up the Settings menu rotate the volume knob until "BT Version Info" is displayed and then press the center of the volume knob The firmware version should show HW05-SW01.27.20.

DVD Receivers:

• With the unit turned off (press the home button and select ‘OFF’ from the source icons), press the home button Press the “System” icon at the bottom of the screen Select the “Bluetooth Version Info” option The firmware version should show HW05-SW01.27.20.

If the Bluetooth firmware version shows HW05-SW01.27.20, no further action is necessary.

Questions
If you have any questions, please contact the Pioneer Customer Service Center toll free at 1-800-421-1404, Monday through Friday, 10:00 a.m. to 7:30 p.m. (Eastern Time), except on holidays.

Sincerely,

Pioneer Electronics (USA) Inc.

1,017 replies

Dec 4, 2012 4:18 PM in response to Dogcow-Moof

I thought that it was clear that it is not a backwards compatibility issue any more. Some headunits work and some don't, and Apple has said it is a problem with the headunits and bluetooth standards.


William Kucharski wrote:


It is the head end manufacturers who did not code their Bluetooth stacks properly; we have no proof that Apple did anything other than correctly code to AVRCP 1.4.

That is true, I never realized that before, I am sure my old sony stereo works perfect, except for metadata (but that never worked or was not supported), My nice pioneer does not.

Dec 5, 2012 6:40 AM in response to fjr_birddog

No. It's actually not like that at all. The Bluetooth issue has to do with a standard that both Apple and the third party stereo manufacturers have to abide by. Since Apple has already stated, for all intents and purposes, that it's not their fault; and stereo companies have already been pushing out fixes, the only thing you can really do is wait on your stereo company to release a firmware upgrade.

Dec 19, 2012 4:15 AM in response to linkovich

linkovich wrote:


And, since you don't seem to understand AVRCP, here it is in simple form: 1.4 only adds new commands. It DOES NOT change any previous commands or interfere with previous versions of AVRCP. Sorry, but you've lost your AVRCP credibility.



That's simply not true; the simplest one is that Parameter #0 for profile 0 in the Bluetooth Profile Descriptor List now returns 0x0104 in AVRCP 1.4 as opposed to 0x0103 in 1.3.


Also, the Supported Features AVRCP Flags field was defined as such in AVRCP 1.3:


Bit 0 = Category 1

Bit 1 = Category 2

Bit 2 = Category 3

Bit 3 = Category 4

Bit 4-15 = RFA


but this way in AVRCP 1.4:


Bit 0 = Category 1

Bit 1 = Category 2

Bit 2 = Category 3

Bit 3 = Category 4

Bit 4-5 = RFA

Bit 6 = Supports browsing

Bit 7-15 = RFA


If a device's firmware has issues processing any of those fields, there's an incompatibility right there.


Finally I never definitively said this wasn't an Apple bug (and, if you look, explicitly said this could be Apple's issue), but I did say that device manufacturers are unlikely to hack around an Apple bug if for no other reason it would break AVRCP 1.4 compatibility with other devices.

Dec 26, 2012 8:16 PM in response to nikB123

I have an 4s and had updated to ios6.0.1 prior to purchase of my Pioneer AVH-P2400BT. I can stream pandoria, start and stop, and change tracks and volume thats about where it ends. Phone calls provide data back and fourth via bluetooth but any metadata for songs etc are not present. I guess I will have to bust out the usb cord, the pro there my phone will be charged.

Dec 31, 2012 1:33 PM in response to matsayz

I have a Pioneer AVH-P4400BH as well. Same problems as everyone else. I did find this page in the manual that explains how to do a Bluetooth Connection Software Update...now if Pioneer will just give us an update. I sent them an email this morning asking for an update but haven't gotten a reply yet.



http://www.manualowl.com/m/Pioneer/AVH-P4400BH/Manual/258258?page=66

Jan 12, 2013 10:11 PM in response to nikB123

For anyone who wants to spend more money - the latest Pioneer models that are out appear to work perfectly with iOS6. I just picked up (traded in) a new DEH-X9500BHS and it auto-syncs, streams, skips, pauses, shows metadata and track length progress... pure awesomeness. My bluetooth firmware ends with .27.20 - so perhaps it is the same firmware?


Either case - I wanted to relay that there is hope! If Pioneer has it in their new headunits - they most likely know how to get the software working properly for their older ones. I'm sure it's right around the corner.

Feb 1, 2013 9:16 AM in response to rustykerr123

I got it. I had to transfer the file 2x. The 1st time time it transferred really quickly then the radio sat at "updating" for like 10 minutes. I then went in to verify the version number and it was the same old number. I tried again and the file transfer took longer and "completed" showed up after 1 minute or so.


Now Pandora and TuneIn radio apps show metadata as they should.


Thanks for the help!


BTW, we just got a 2010 Lexus with Nav and the bluetooth metadata works perfectly on it. Also recently rented a 2013 Camaro and the metadata worked as well. How is it that the auto manufacturers can get it right and the aftermarket can't?

Feb 4, 2013 2:36 PM in response to rustykerr123

Thanks rustykerr123. My experience was a little different. My radios are AVH-P2400BTs, and I am using Mountain Lion.


All was according to the instructions until reaching the part for "Installing the bluetooth firmware update." I pressed the "Start" button expecting to get the word "Updating" Instead the radio screen read "Data Waiting"


I highlighted the update folder and tried to drag the firmware update (on my desktop) onto it, but got a message that I didn't have permission to upload files or folders.


I finally double clicked the update folder, and the window went empty showing nothing was in the folder (I guess) but it did show the path at the bottom of the window (Home --- update). I then dragged the firmware update file into the empty window, and when I had a little green + showing, I let go of the dragged file.


I saw the transfer being made on the laptop, and shortly thereafter, the radio screen changed to updating. About a minute later "complete" came up on the radio display, and it was done. Right after the transfer started (or more likely stopped), the bluetooth connection was terminated either by the radio or the laptop. This is logical since the old bluetooth parameters had changed.


Guess I made up my own detailed instructions to save for the next time.

Feb 6, 2013 9:20 AM in response to nikB123

Yep Smolz, they are open in the background. Great point. Thanks Much! I find that if I just stop the Tunein program on the phone before I shut down the radio, the next time I start the car it will auto connect and restart the Tunein program that was on the last time. That is just what I want. Now I will stop the music app from running in background an that should solve my problem completely.


Man it is great to have the Pioneer running as it did before ios 6.

Feb 6, 2013 2:48 PM in response to nikB123

Alpine just posted the following on their Facebook page;


We would like to announce that the highly anticipated Bluetooth firmware update for Alpine decks CDE-133BT, CDE-135BT, CDE-136BT, CDE-HD137BT, CDE-HD138BT, CDE-W235BT and IVE-W530 being used with an Apple iOS 6 (and later) device has arrived. This update enables Bluetooth audio streaming control and song information display with Apple iOS 6 and later. If you need this update, please click the link below to download and carefully read the instructions. If you have any questions, please call our tech support team at (800) ALPINE-1.

To download this update: http://alpine-usa.com/feeds/promo/13hubtupdate


I'm using the CDE-133BT myself but I haven't tried this since I live in Europe and it seems this update is only for USA at this point. If anyone from outside the USA has tried to apply (or succesfully applied) this update already, please post about it here!

Mar 4, 2013 2:14 AM in response to kenjude

Please go back to the beginning of this thread and reread why "Apple changed it, now it's broken" it both not a valid test methodology and is, in this case, wildly inaccurate.


The new standards are backwards compatible, it's just some implementations in head ends are, themselves broken - that's why literally millions of devices out there had absolutely zero issues dealing with the new Bluetooth protocols used in iOS 6.

Mar 13, 2013 9:14 AM in response to helomech

I'm happy to report that I was able to update my Alpine HD138BT with my Macbook Air.


The first time I tried, weeks ago, I was able to set up the bluetooth connection, but the Alpine would not connect to the Air even after repeated attempts.


Yesterday, I set up the connection and the two connected on the first try. I then went through the instructions (the OS X folders, windows, etc., that correspond to the Windows 8 versions that are described in the instructions are pretty easy to figure out) to update the firmware.


On the first attempt, the file transfer completed, but the HU was stuck on the "don't touch any button" message. I eventually turned the car off, and when I turned it back on the firmware version was still 1.14.00. I attempted to connect the devices again, but this time the connection failed; yet when I tried to transfer the file again, the transfer proceeded, so as someone else posted above, sometimes the devices are connected even if the message from the HU indicates otherwise. Once again, I got stuck on the "don't touch any button" message, but when I turned the car off and on again, the firmware version showed 1.27.00. I checked, and all BT audio functionality was restored.


Initially, I blamed Apple for this cluster****. But I'm now 100% in the camp blaming the individual manufacturers. On top of that, I think Alpine handled this horribly. It is absolutely absurd to set up a FW update like this, and only provide instructions for one type of operating system, and to not even test it with another operating system (as they claimed to someone above). With a USB port on the front of the unit, the process should have been designed as, 1) copy the file to a memory stick, 2) insert the memory stick into the HU, 3) select the firmware update option. Done. Instead, this is one of the worst-designed software update processes I've ever seen. Ever.


I hope Alpine is embarrassed.


Rich

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bluetooth music issues after iOS6 update

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