bluetooth music issues after iOS6 update

Ok, i just updated to iOS6 today. I jump in my car to drive home, and now my radio ( pioneer svh-p3400BH) no longer shows any sont info when bluetooth streaming. I used to get artist, album, and song info. Also, when i connect it via USB, i no longer get genra infr ( pop/rock, classical, ect).



Any ideas? if this a firmware on Pioneers side, or is the blue tooth messed up in iOS6?

iPhone 4S, iOS 6

Posted on Sep 19, 2012 8:28 PM

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Question marked as Top-ranking reply

Posted on Jan 31, 2013 3:07 PM

Dear Valued Pioneer Customer:
We would like to inform you of the availability of an optional Bluetooth® firmware update (HW05-SW01.27.20) that enables Bluetooth AVRCP control and metadata display from a compatible Pioneer CD or DVD Receiver when used with an iPhone® 5 or iOS 6 device. If you do not own an iPhone 5 or iOS 6 device, there is no need to install this update.

This firmware update may be used only with the following 2012 Pioneer products:

CD Receivers DVD Receivers

DEH-P8400BH
DEH-P9400BH
DEH-80PRS

AVH-P2400BT
AVH-P3400BH
AVH-P4400BH
AVH-P8400BH

In order to perform this update, the following items are needed:

  • A Pioneer CD or DVD Receiver above with built-in Bluetooth
  • Laptop with built-in Bluetooth running Windows® 7
  • Bluetooth firmware update (HW05-SW01.27.20)

How to Obtain the Free Firmware Update

1. Download the INSTRUCTIONS for the optional Bluetooth firmware update (HW05_SW01.27.20).
2. Download the UPDATE FILE to a computer and transfer the file to a compatible 2012 Pioneer CD or DVD Receiver via a Bluetooth-enabled Windows 7 laptop.
You can also arrange for Pioneer to update your 2012 Pioneer CD or DVD Receiver by calling Pioneer Customer Service toll free at 800-421-1404 during regular business hours (M-F 10AM-7:30PM Eastern Time, except on holidays). If this firmware update is performed by Pioneer, there is a charge of $60.00 (this charge includes return shipping of the updated unit within the U.S.). Charges for removal/reinstallation of the unit and shipment to Pioneer are the customer’s responsibility.

How to Determine if the Firware Update has Already been Installed

CD Receivers:

• With the unit turned off (press and hold the source button until the CD Receiver turns off), press and hold the center of the volume knob to bring up the Settings menu rotate the volume knob until "BT Version Info" is displayed and then press the center of the volume knob The firmware version should show HW05-SW01.27.20.

DVD Receivers:

• With the unit turned off (press the home button and select ‘OFF’ from the source icons), press the home button Press the “System” icon at the bottom of the screen Select the “Bluetooth Version Info” option The firmware version should show HW05-SW01.27.20.

If the Bluetooth firmware version shows HW05-SW01.27.20, no further action is necessary.

Questions
If you have any questions, please contact the Pioneer Customer Service Center toll free at 1-800-421-1404, Monday through Friday, 10:00 a.m. to 7:30 p.m. (Eastern Time), except on holidays.

Sincerely,

Pioneer Electronics (USA) Inc.

1,017 replies

Sep 24, 2012 5:55 AM in response to bprecey

I also emailed Alpine earlier today:


"Hi, well as nothing has changed on the Alpine side of things I would say it is Apple's fault, many would disagree 🙂 we are aware of the situation, of course the USB interface with the i-phone still works fine, I would use that till the solution arrives...


Best Regards

Ross Gardiner..."


I replied asking if he could tell me whether Alpine are working on a fix or not but I've had no reply to that.

Sep 25, 2012 9:45 AM in response to spanks127

Regardless of what the fanboys say, this is an Apple issue.


The weird thing is that my iPhone 5 now seems to work fine everytime. For the 2 days I tried it on my 4, it didn't work. And the first day and a half with the 5, I never got it to work either. But now, all of the sudden, it seems to work fine, as far as AVRCP goes. Now, the only issue I'm experiencing is the Bluetooth audio skips that people in https://discussions.apple.com/thread/4318307?answerId=19749118022#19749118022&ac_cid=tw123456#19749118 are complaining about.


Obviously, iOS 6 is extremely buggy when it comes to Bluetooth. The backwards compatibility built into the Bluetooth protocol makes it pretty obvious this is an Apple issue.


Oh, and Go Packers. They got ****** by the NFL like we got ****** by Apple.

Sep 25, 2012 11:21 AM in response to KingOfLimbs12

I was with you until the last sentence.

KingOfLimbs12 wrote:


Regardless of what the fanboys say, this is an Apple issue.


The weird thing is that my iPhone 5 now seems to work fine everytime. For the 2 days I tried it on my 4, it didn't work. And the first day and a half with the 5, I never got it to work either. But now, all of the sudden, it seems to work fine, as far as AVRCP goes. Now, the only issue I'm experiencing is the Bluetooth audio skips that people in https://discussions.apple.com/thread/4318307?answerId=19749118022#19749118022&ac_cid=tw123456#19749118 are complaining about.


Obviously, iOS 6 is extremely buggy when it comes to Bluetooth. The backwards compatibility built into the Bluetooth protocol makes it pretty obvious this is an Apple issue.


Oh, and Go Packers. They got ****** by the NFL like we got ****** by Apple.

Sep 26, 2012 2:35 AM in response to nikB123

Logged this with Pioneer EU, this was the response - I work in the mobile space - iOS was seeded to developers and orgs some time ago, so that they could be running from day 0. This doesn't fill me with hope... this was the day after release...


"Presently we are unaware of how the ios6 and iPhone 5 will impact on our

units.

Apple does not liase with us or any other third party manufacturers who

support their devices in the development of their product.

For this reason we will not know until once the ios6 and iPhone 5 are fully

released into the market and our research and development department have

been able to look at them and how it maybe possible to get them to work.

Please be aware that it may take time for this to fully investigated and

answers to be found."

Sep 27, 2012 2:10 AM in response to rajan_g4

I turned my car off 4 or 5 times last night, and my iPhone reconnected each time I turned it back on with full control and metadata. I don't know if a kink just had to be worked out, or if the iOS 6 platform will revert back to losing function with my head unit, but if I have to close all apps and power down real fast as I'm walking to my car until a firmware upgrade comes out, I can deal with that.

Sep 27, 2012 4:32 PM in response to nikB123

I have an Alpine Bluetooth device and since updating my Iphone4S to iOS6 my system won't resume playing my songs. I have to manual press start on my phone to make it play or change songs even- My Alpine device won't forward/back / pause/play when pressed anymore! This is so frustrating and unsafe!!!


I'm considering downgrading back to iOS 5.1 as it was working fine before Apple came out with the upgraded software.

Sep 28, 2012 12:22 PM in response to nikB123

Several people have mentioned that they'd like to revert back to iOS 5.1.1 but that it's not possible. I posted this information earlier in the thread, but I'll repeat that if you have an iPhone 4s, you can go to the Apple store and tell them that you have an issue with Bluetooth with iOS 6, and since Apple won't let you revert the operating system, they will need to give you a new 4s that still has iOS 5.1.1 on it. I got a new phone this way based on the 1-year limited warranty not being expired yet, so anybody who wants to exchange their 4s for a new one needs to do so in the near future.

Oct 3, 2012 12:02 AM in response to Coasterby

Coasterby wrote:


1) I can't see this being an issue of compatibility between the Parrot and iOS versions of AVRCP if the functionality resumes after disconnect/reconnect and 2) I don't see how this could be an issue with Parrot's firmware if it works after disconnect/reconnect. Something seems to be going on with iOS 6 that prevents the iOS AVRCP from properly initiating. Back to my point about the ongoing music play during disconnect/reconnect, maybe a bug in iOS makes it such that music needs to be playing in order for iOS to properly initiate AVRCP?


Or there could be something in AVRCP where some state is supposed to be retained by the receiver of the data stream and that bit of the state machine gets reset on a reconnect.


Apple could in no way conceivably test with every head end (though frankly each BT manufacturer could certainly test with iOS devices; meanwhile Apple made seeds of iOS 6 available to developers months before its release, so why didn't Parrot and Kenwood test their products?)


A good example of designing to standards would be that in the United States, AC current is 110 - 125 VAC at 60 Hz.


Say one day power companies find they can save money by installing a cool new regulator that has been invented that delivers exactly 110 VAC to wall outlets.


But say certain appliances stop working, because they really need 111 - 125 VAC.


The power company isn't responsible for going supplying 111 VAC, even though they made a change that "broke" the appliances; the spec has always been there that stated 110 - 125 VAC, and should have been followed when designing products.


We still don't know where the problem lies, but with each day I become more suspicious that no BT vendor has yet pointed the finger at Apple, as it would take but a few minutes with an iOS 6 device, their firmware listings and a BT protocol analyzer to see what's going on where, yet iOS 6 has been available to the public for two weeks as of Oct. 4.


Frankly, I'm shocked no one has leaked the root cause of this problem to Slashdot or The Register by now; surely some engineer somewhere knows…

Oct 3, 2012 2:49 PM in response to Boltssss

As stated numerous times, just because a device doesn't work with iOS 6, that doesn't mean Apple broke anything; in many cases it's the device that's broken.


Most recently, many users found that their iOS devices running iOS 6 no longer would associate with various HP wireless access points.


Why? It turns out that Apple correctly conforms with the latest 802.11n standard, and HP did not (and has since released a fix):


iOS 6 sends a parameter "Extended Capabilities" in its association request to the AP. This "Extended Capabilities" parameter has a length of 4.


The "IEEE Standard 802.11n-2009" states that this parameter should have only 3 as valid length.


Contrary to that, the current "IEEE Standard 802.11-2012" defines the valid length between 3 and 8.


It may very well turn out there's a similar issue going on with the BT/AVRCP standards.

Oct 4, 2012 7:36 AM in response to nikB123

I finally got a response from Pioneer, after about 2 weeks of waiting.


Good Day,


At this time, we are working to evaluate the compatibility with our car,

home and DJ products. Unfortunately, we do not have any information to

share at this time, but we will post information on our website as soon as

possible.


Regards,

Customer Call Centre

Pioneer Electronics of Canada, Inc.

340 Ferrier St. Unit 2

Markham.Ontario

L3R 2Z5

Toll free: 1 (877) 283 5901

Fax: 1 (877) 746 4848


They're staying quiet about it. Great :\

Oct 9, 2012 5:34 AM in response to Dogcow-Moof

My stereo hasn't changed but apple has changed its not hard to see who is at fault, Headsets for calling may work but periodicly drop out but music control and meta data does not work and was working on 5.11, Why should stereo makers update their harware whaen it was fine before ios6? i like how apple havent commented but end users are all arguing over this.


Maybe it is time to send my phone back and try another working handset my phone is no longer fit for purpose as its not doing what its supposed to.

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bluetooth music issues after iOS6 update

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