bluetooth music issues after iOS6 update

Ok, i just updated to iOS6 today. I jump in my car to drive home, and now my radio ( pioneer svh-p3400BH) no longer shows any sont info when bluetooth streaming. I used to get artist, album, and song info. Also, when i connect it via USB, i no longer get genra infr ( pop/rock, classical, ect).



Any ideas? if this a firmware on Pioneers side, or is the blue tooth messed up in iOS6?

iPhone 4S, iOS 6

Posted on Sep 19, 2012 8:28 PM

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Question marked as Top-ranking reply

Posted on Jan 31, 2013 3:07 PM

Dear Valued Pioneer Customer:
We would like to inform you of the availability of an optional Bluetooth® firmware update (HW05-SW01.27.20) that enables Bluetooth AVRCP control and metadata display from a compatible Pioneer CD or DVD Receiver when used with an iPhone® 5 or iOS 6 device. If you do not own an iPhone 5 or iOS 6 device, there is no need to install this update.

This firmware update may be used only with the following 2012 Pioneer products:

CD Receivers DVD Receivers

DEH-P8400BH
DEH-P9400BH
DEH-80PRS

AVH-P2400BT
AVH-P3400BH
AVH-P4400BH
AVH-P8400BH

In order to perform this update, the following items are needed:

  • A Pioneer CD or DVD Receiver above with built-in Bluetooth
  • Laptop with built-in Bluetooth running Windows® 7
  • Bluetooth firmware update (HW05-SW01.27.20)

How to Obtain the Free Firmware Update

1. Download the INSTRUCTIONS for the optional Bluetooth firmware update (HW05_SW01.27.20).
2. Download the UPDATE FILE to a computer and transfer the file to a compatible 2012 Pioneer CD or DVD Receiver via a Bluetooth-enabled Windows 7 laptop.
You can also arrange for Pioneer to update your 2012 Pioneer CD or DVD Receiver by calling Pioneer Customer Service toll free at 800-421-1404 during regular business hours (M-F 10AM-7:30PM Eastern Time, except on holidays). If this firmware update is performed by Pioneer, there is a charge of $60.00 (this charge includes return shipping of the updated unit within the U.S.). Charges for removal/reinstallation of the unit and shipment to Pioneer are the customer’s responsibility.

How to Determine if the Firware Update has Already been Installed

CD Receivers:

• With the unit turned off (press and hold the source button until the CD Receiver turns off), press and hold the center of the volume knob to bring up the Settings menu rotate the volume knob until "BT Version Info" is displayed and then press the center of the volume knob The firmware version should show HW05-SW01.27.20.

DVD Receivers:

• With the unit turned off (press the home button and select ‘OFF’ from the source icons), press the home button Press the “System” icon at the bottom of the screen Select the “Bluetooth Version Info” option The firmware version should show HW05-SW01.27.20.

If the Bluetooth firmware version shows HW05-SW01.27.20, no further action is necessary.

Questions
If you have any questions, please contact the Pioneer Customer Service Center toll free at 1-800-421-1404, Monday through Friday, 10:00 a.m. to 7:30 p.m. (Eastern Time), except on holidays.

Sincerely,

Pioneer Electronics (USA) Inc.

1,017 replies

Oct 10, 2012 5:02 AM in response to Dogcow-Moof

Missing the point. AVRCP is a protocol with requirements, one of which is backward compatibility. When a provider moves to the next iteration of the standard, they must maintain backward compatibility. That means it is apple's fault, not Mazda. Why is that so hard to understand? Mazda can certainly update there firmware to work on 1.4, but they would be soon that out of the goodness of their hearts for their customers, not because it is their fault.

Oct 10, 2012 7:44 PM in response to nikB123

Time will tell. The device manufacturers and Apple should have more thoroughly tested the device and OS compatibility. The betas have been available for awhile. We may, honestly, never know where the technical fault lies. It may be that both messed up in some way. Or one or the other. Bottom line, they are working on it and it'll almost definitely get fixed.


Backwards compatibility isn't quite as simple as simply supporting the older tech. Sometimes the handshake fails because one or the other doesn't allow for the logic of a *newer* version of the tech. So the steps then required to fall back to older versions fail as well. I don't know - only the engineers specifically involved can know what's happening.


It's not unheard of (actually, it occurs more than I would like) for Apple's updates (or anyone else's) to expose a previously unrecognized flaw or bug in someone else's system. It's almost guaranteed to happen somewhere somehow. And despite this, there are car stereo systems that are working fine with iOS 6. What's the difference? I don't know. We won't know until updates are out, and maybe not even then.


Yes, the feature broke when Apple updated to iOS 6. With a new OS version, there are always bugs. Some will get you, some will get someone else. This is a very frustrating one, since it was a feature that worked fine. I haven't updated my iPad to iOS 6 for this specific reason, but I will be. My iPhone 5 however, is a problem, and I don't know what stereo to install in my car yet.


It shouldn't have happened. I think we can all agree on that. All we can do is push all parties to fix it.

Oct 12, 2012 7:17 AM in response to crankerchick

It sounds like I have the least of the problems. My only issues are the meta tags gone and control gone. I have not been affected on the call function, it will connect fine and have audio and I can get my address book, which doubled in size after iOS 6 and facebook. I don have any issues with drops, weird sounds, or anything else. Of course, I have disconnected the connection and deleted it on both the phone and unit, then reconnected from the phone, I don't know if there was any other problems before doing that, I did not test that.


I know what you mean by everything just working, I have dealt with many used or dirt cheap new electronics for years which were terrible. Recently I have replaced most of it with expensive new electronics, so much better, last thing to go is my TV.

Oct 18, 2012 2:40 AM in response to Dr Agonlord

Dr Agonlord wrote:


so what have we gained with the upgrade?


For AVRCP 1.4, the standard provides for browsing of multiple media players and basic search capabilities - but it's unknown whether iOS uses those capabilities.


Quoting Wikipedia:

Audio/Video Remote Control Profile (AVRCP)

This profile is designed to provide a standard interface to control TVs, Hi-fi equipment, etc. to allow a single remote control (or other device) to control all of the A/V equipment to which a user has access. It may be used in concert with A2DP or VDP.

It has the possibility for vendor-dependent extensions.

AVRCP has several versions with significantly increasing functionality:

  • 1.0—Basic remote control commands (play/pause/stop, etc.)
  • 1.3—all of 1.0 plus metadata and media-player state support
    • The status of the music source (playing, stopped, etc.)
    • Metadata information on the track itself (artist, track name, etc.).
  • 1.4—all of 1.0, 1.3, plus media browsing capabilities for multiple media players
    • Browsing and manipulation of multiple players
    • Browsing of media metadata per media player, including a "Now Playing" list
    • Basic search capabilities

Oct 18, 2012 5:22 AM in response to F this.

F this. wrote:


I hate to say it, but Apple is really being a bully with their products! They are not playing nicely together at ALL since this latest update...no google maps, no YouTube, and now--no Alpine Bluetooth control! iOS5 works fine with my brand new Alpine CDE-hd138--but iOS6 completely blows.

I'm guessing that you only hate to say it because this is just the first time you've been affected by it. But Apple screws over large portions of their customer base all the time. Sometimes the breaking change is more justified than others, like when a new OS is fundamentally incompatible with old hardware but the OS is significantly better because of the new hardware. In this case with Bluetooth compatibility I haven't yet seen any evidence that the breaking change was necessary in order to support enhanced functionality. And for what it's worth, I don't consider "being up to date with the current standard" to be an example of enhanced functionality. In fact, in my case and many others it's quite the opposite.

Oct 29, 2012 9:47 AM in response to Coasterby

All, really sorry about this, but please ignore my post above (made on Oct 26 @ 9:48 am). It turns out the 'set up as new' process did not improve the behaviour of my iPhone 5 with the Parrot. The behaviour is really odd. If I turn on my car stereo and pair for the first time in hours, I won't get a proper connection with controls and track info. I can then disconnect the bluetooth connection and reconnect and it will resume with proper functioning. If I then turn my stereo off (turn the car off) and turn it back on, I'll get proper functioning from the get go. This will happen no matter how many times I turn it off and back on. However, if I then leave my car for hours, do a bunch of things with my iPhone and come back to the car and turn turn the stereo on and connect, the control and track info are missing again and I have to disconnect the bluetooth connection and reconnect to get proper functioning. I guess this is a lesson in what can happen when you rely on devices for fringe uses, i.e. those of us that rely on the iPhone for bluetooth car stereo music streaming are by far the minority of iPhone users (probably less than 5%) and Apple can afford to make us unhappy to accomodate their own agenda regarding other features. The rumous is that the bluetooth chip they're using is not a standard bluetooth chip but rather a new chip that better suits Apple's needs for airstream. Lesson learned. Perhaps a future jailbreak app will deal with this.

Nov 3, 2012 5:39 PM in response to nikB123

Good news for one piece of hardware.


My Kenwood KDC-X696 works beautifully with an iPhone 4 (iOS 5 and iOS 6), iPad 3 (iOS 5), and iPhone 5 on iOS6.


This includes the USB jack via my USB to Lightning adapter and also by Bluetooth. Placing calls (from phone or stereo), receiving calls (from phone or stereo), looking up the address book on the stereo, Bluetooth audio for music (with track information and the head controls the playlist fine), music via the USB jack (controlled by the head) with track information, and other audio over USB or Bluetooth which includes map guidance by Apple's Maps and Navigon. It also charges over USB to the 30 pin adapter or the Lightning adapter.


I recently chose this stereo for an older car because Kenwood's site specifically lists it as compatible with iPhone 4 and iPhone 5 and iOS 6 over USB and Bluetooth. Some of Kenwood's stereos are listed as incompatible, and most of those are described as relying on Parrot for Bluetooth connectivity (The KDC-X696 is described on Kenwood's site as using their own firmware, not Parrot). I think that's an underlying theme with other manufacturers and car companies.


Anyway, I wish all of the stereos worked, but this one is working fine if anyone is looking for one that works as expected. Pioneer's site also lists which stereos are compatible, and I would like to assume it's accurate.

Nov 10, 2012 2:29 AM in response to nikB123

I have a similar problem with Alpine CDE-133BT and iPhone 4s and 5 since iOS 6.0.1:

the specification in the Alpine CDE-133BT user manual regarding iPhone are NOT respected.

Only the "Pause and Playback" botton on the Alpine CDE-133BT is able control the iPhone.

The other bottons (Selecting the desired song, Random Play Shuffle and Repeat Play) are NOT able to control the iPhone.


It is very difficult and dangerous to use the system while driving!

Nov 27, 2012 8:49 PM in response to nikB123

Contrary to popular belief, the problem is apparently known in the wider community:

http://www.t3.com/news/apple-users-experience-bluetooth-problems-with-ios-6


I reckon the problem is that there are a lot of different threads.


I'll try to put a link to this discussion into the others I might find.


Contacting someome at an Apple blog might also be a good idea.


Message was edited by: Saphod

Nov 28, 2012 4:20 AM in response to Dogcow-Moof

I understand AVRCP. What you don't understand is that Apple didn't implement it correctly. That is why it doesn't work reliably and/or consistently with brand-new devices, which you seem to have overlooked. I'm getting the same inconsistent pairing and song choppiness that everyone else is seeing. Sometimes it refuses to pair at all, for days, then it magically re-appears. This is 2012. That shouldn't happen.


A fanboy is a fanboy. People don't complain because they're "doing something wrong". Bluetooth either works reliably, or it doesn't. A user isn't "doing something wrong" when an iPhone won't pair with a brand-new Bluetooth headset or audio system, especially when any new Android device will. Blaming the user makes you look like a fanboy - or, worse, an Apple employee who a) refuses to believe anything is wrong, or b) actually do something about it and admit (GASP) guilt.


But thank you for your rock-solid refusal to listen to the complaints objectively. You're right. My next phone will be a Sansung Galaxy SIII or a Motorola Razr Maxx, since my neighbor's Galaxy SIII connects and works perfectly in both of our Fords, every time they get in the car. *Perfectly*.


iOS 6.0.1 is filled with Bluetooth bugs. End of story. But I let's revisit this thread when (and if) Apple does quietly release a fix, shall we?

Dec 1, 2012 4:04 AM in response to deepcover

deepcover wrote:


Based on Apples statement, it seems like the fault lies with the manufacturers, although I agree with you that the fact that the stereo engineers are fixing it is not proof that it's their fault.


True, but by the same token Apple does fix bugs, so manufacturers wouldn't develop firmware updates to work around things Apple may have fixed by the time they ever released their software fix.

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bluetooth music issues after iOS6 update

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