bluetooth music issues after iOS6 update

Ok, i just updated to iOS6 today. I jump in my car to drive home, and now my radio ( pioneer svh-p3400BH) no longer shows any sont info when bluetooth streaming. I used to get artist, album, and song info. Also, when i connect it via USB, i no longer get genra infr ( pop/rock, classical, ect).



Any ideas? if this a firmware on Pioneers side, or is the blue tooth messed up in iOS6?

iPhone 4S, iOS 6

Posted on Sep 19, 2012 8:28 PM

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Question marked as Top-ranking reply

Posted on Jan 31, 2013 3:07 PM

Dear Valued Pioneer Customer:
We would like to inform you of the availability of an optional Bluetooth® firmware update (HW05-SW01.27.20) that enables Bluetooth AVRCP control and metadata display from a compatible Pioneer CD or DVD Receiver when used with an iPhone® 5 or iOS 6 device. If you do not own an iPhone 5 or iOS 6 device, there is no need to install this update.

This firmware update may be used only with the following 2012 Pioneer products:

CD Receivers DVD Receivers

DEH-P8400BH
DEH-P9400BH
DEH-80PRS

AVH-P2400BT
AVH-P3400BH
AVH-P4400BH
AVH-P8400BH

In order to perform this update, the following items are needed:

  • A Pioneer CD or DVD Receiver above with built-in Bluetooth
  • Laptop with built-in Bluetooth running Windows® 7
  • Bluetooth firmware update (HW05-SW01.27.20)

How to Obtain the Free Firmware Update

1. Download the INSTRUCTIONS for the optional Bluetooth firmware update (HW05_SW01.27.20).
2. Download the UPDATE FILE to a computer and transfer the file to a compatible 2012 Pioneer CD or DVD Receiver via a Bluetooth-enabled Windows 7 laptop.
You can also arrange for Pioneer to update your 2012 Pioneer CD or DVD Receiver by calling Pioneer Customer Service toll free at 800-421-1404 during regular business hours (M-F 10AM-7:30PM Eastern Time, except on holidays). If this firmware update is performed by Pioneer, there is a charge of $60.00 (this charge includes return shipping of the updated unit within the U.S.). Charges for removal/reinstallation of the unit and shipment to Pioneer are the customer’s responsibility.

How to Determine if the Firware Update has Already been Installed

CD Receivers:

• With the unit turned off (press and hold the source button until the CD Receiver turns off), press and hold the center of the volume knob to bring up the Settings menu rotate the volume knob until "BT Version Info" is displayed and then press the center of the volume knob The firmware version should show HW05-SW01.27.20.

DVD Receivers:

• With the unit turned off (press the home button and select ‘OFF’ from the source icons), press the home button Press the “System” icon at the bottom of the screen Select the “Bluetooth Version Info” option The firmware version should show HW05-SW01.27.20.

If the Bluetooth firmware version shows HW05-SW01.27.20, no further action is necessary.

Questions
If you have any questions, please contact the Pioneer Customer Service Center toll free at 1-800-421-1404, Monday through Friday, 10:00 a.m. to 7:30 p.m. (Eastern Time), except on holidays.

Sincerely,

Pioneer Electronics (USA) Inc.

1,017 replies

Oct 7, 2013 9:22 PM in response to Stephen Barrante

I'll report on Alpine single-DIN decks. I have an Alpine CDE-133BT with the latest firmware fix that addressed the issues such as button controls and metadata that many of us experienced with iOS 6. After updating to iOS 7 I have experienced zero issues. The deck works the same as it did after the firmware fix with iOS 6. So, Alpine users can put their fears aside and can/should update to iOS 7.

Mar 15, 2014 11:21 AM in response to hexum311ad

I have finally managed to get this updated using Windows 8.1


Using the primary method under Win8 last year I always got an ftp message saying "access not authorized" or something similar after 400k of the file transfer. I also never managed to get it completed using the alternative method. Also failed using my brother's Nexus 7 android device.


After any months I tried again this afternoon using Windows 8.1. Failed as usual the primary way. But with the alternative method the first time it did seem to complete the transfer, although the file never appeared in the "update" folder view on the laptop and it didn't leave waiting status. But it was progress.


So after waiting 10 minutes I removed the device from the laptop, cleared all paired devices again, started from scratch, used the alternative method, and this time after completing the transfer the file appeared in the "update" folder and the headunit moved from displaying "waiting" to "updating, do not touch any buttons".


Thereafter, all was as it should be. Song titles now displying and track changing controlled by the head unit, so no need to plug the phone into the USB on the twenty minute drive to work each day.

Dec 19, 2012 6:15 AM in response to Dogcow-Moof

Update from Alpine.......was hoping for this to be fixed before xmas...


From: AOUK Gait <gait@alpine.co.uk>
Date: 19 December 2012 09:32:28 GMT
To: Bryan

Subject: Re: CDE-W235BT

Hi Bryan
At the moment we are still testing the Beta Firmware with our units. It doesn't look like anything will be released this side of Christmas though I'm afraid. We will be able to update you further in the new year.


Kind Regards
Alpine Electronics of UK Ltd.
Alpine House, Fletchamstead Highway, Coventry, CV4 9TW, United Kingdom
Technical/Customer Support. Tel: 0845 313 1660
Sales Desk. Tel: 0845 313 1650
Service Dept. Tel: 0845 313 1642
Spare Parts Dept. Tel: 0845 313 1644

Sep 20, 2012 5:56 AM in response to van-daviz

What I mean by "Maybe that is the link to all this" is that maybe Apple changed something that is affecting only the units using Parrot BT modules as a lot of other people are saying that AVRCP is still working for them on iOS6 with different hardare on the other end.


I hope that it is something that gets resolved in 6.0.1 as for me its a massive problem with the amount of driving I do. I need bluetooth to work perfectly.

Sep 20, 2012 6:44 AM in response to nikB123

Just bought a BRAND new Pioneer AVH-P4400BH radio for my truck not even a full week ago. This radio has multiple features focused around the iphone including app mode, Bluetooth streaming audio, and ipod connect. Before the update everything worked flawlessly. I installed IOS 6 last night and my ipod connect still works fine but when streaming audio over Bluetooth i lost my steering wheel controls and the radio no longer shows any information about the music ( title, artist. ect) and I cant change songs from the radio i have to work directly from the phone to control the music.

VERY upset about this to say the least... I haven't attempted to use the app mode yet and frankly i am afraid to because i bought the radio just for the app mode feature which allows for navigation and other apps (netflix, crackle..) to be displayed on the radio and play through the car stereo..


APPLE GET ON THIS!

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bluetooth music issues after iOS6 update

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