bluetooth music issues after iOS6 update

Ok, i just updated to iOS6 today. I jump in my car to drive home, and now my radio ( pioneer svh-p3400BH) no longer shows any sont info when bluetooth streaming. I used to get artist, album, and song info. Also, when i connect it via USB, i no longer get genra infr ( pop/rock, classical, ect).



Any ideas? if this a firmware on Pioneers side, or is the blue tooth messed up in iOS6?

iPhone 4S, iOS 6

Posted on Sep 19, 2012 8:28 PM

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Question marked as Top-ranking reply

Posted on Jan 31, 2013 3:07 PM

Dear Valued Pioneer Customer:
We would like to inform you of the availability of an optional Bluetooth® firmware update (HW05-SW01.27.20) that enables Bluetooth AVRCP control and metadata display from a compatible Pioneer CD or DVD Receiver when used with an iPhone® 5 or iOS 6 device. If you do not own an iPhone 5 or iOS 6 device, there is no need to install this update.

This firmware update may be used only with the following 2012 Pioneer products:

CD Receivers DVD Receivers

DEH-P8400BH
DEH-P9400BH
DEH-80PRS

AVH-P2400BT
AVH-P3400BH
AVH-P4400BH
AVH-P8400BH

In order to perform this update, the following items are needed:

  • A Pioneer CD or DVD Receiver above with built-in Bluetooth
  • Laptop with built-in Bluetooth running Windows® 7
  • Bluetooth firmware update (HW05-SW01.27.20)

How to Obtain the Free Firmware Update

1. Download the INSTRUCTIONS for the optional Bluetooth firmware update (HW05_SW01.27.20).
2. Download the UPDATE FILE to a computer and transfer the file to a compatible 2012 Pioneer CD or DVD Receiver via a Bluetooth-enabled Windows 7 laptop.
You can also arrange for Pioneer to update your 2012 Pioneer CD or DVD Receiver by calling Pioneer Customer Service toll free at 800-421-1404 during regular business hours (M-F 10AM-7:30PM Eastern Time, except on holidays). If this firmware update is performed by Pioneer, there is a charge of $60.00 (this charge includes return shipping of the updated unit within the U.S.). Charges for removal/reinstallation of the unit and shipment to Pioneer are the customer’s responsibility.

How to Determine if the Firware Update has Already been Installed

CD Receivers:

• With the unit turned off (press and hold the source button until the CD Receiver turns off), press and hold the center of the volume knob to bring up the Settings menu → rotate the volume knob until "BT Version Info" is displayed and then press the center of the volume knob → The firmware version should show HW05-SW01.27.20.

DVD Receivers:

• With the unit turned off (press the home button and select ‘OFF’ from the source icons), press the home button → Press the “System” icon at the bottom of the screen → Select the “Bluetooth Version Info” option → The firmware version should show HW05-SW01.27.20.

If the Bluetooth firmware version shows HW05-SW01.27.20, no further action is necessary.

Questions
If you have any questions, please contact the Pioneer Customer Service Center toll free at 1-800-421-1404, Monday through Friday, 10:00 a.m. to 7:30 p.m. (Eastern Time), except on holidays.

Sincerely,

Pioneer Electronics (USA) Inc.

1,017 replies

Sep 20, 2012 7:50 AM in response to Lighty_

@ lighty_


I can't use my PS3 blue tooth control, nor my wireless headset I use at work to alter the iphone. This is obviously a huge change on apples part for iOS6 to render all three of my devices inactive. This is not just a Pioneer issue.


I even have blue tooth head sets for snowmobiling where I can control my phone via my voice, I'll test those out when I get home, I'm guessing they don't function either.

Sep 20, 2012 9:10 AM in response to Lighty_

The problem is not Alpine or Parrot, it's Apple.


You don't have something function in a certain way for 5 years and then all of the sudden change it without giving the companies a chance to correct the changes before a release.


All I can hope is that this is an iphone 4/4s with iOS6 issue and will work on the iphone 5.


Even though that would help me, so many other people will be screwed.


Just started reviewing droids, they're actually pretty nice.

Sep 20, 2012 11:21 AM in response to nikB123

I have the Alpine CDE-HD137BT and iPhone 4s. I updated to iOS6 yesterday and get in my car to try the navigation. I thought, sweet it works over bluetooth, but then I tried to play music or switch songs, no go. I have to take the phone out of my pocket just to start playback. None of the controls work except pause. I too just got the head unit last week. Hopefully this is fixed with a firmware update on the head unit or a patch from apple. Tried to roll back to iOS5.1 only to find out that its not possible. 😟 bummed.

Sep 20, 2012 3:39 PM in response to nikB123

Same issue here with Alpine CDE-133BT.

It worked smoothly with iOS 5 on iPhone 4. After upgrading to iOS 6, bluetooth is a mess.


I will not lose any time upgrading the radio. I pretend Apple fixes it quickly: it's Apple's fault, they have to fix it.


I have iPhone 4 by 18 months and I'm still paying it: I bought the most expensive smartphone to have the better one. I'm not going to upgrade/update the radio because of Apple's errors: I've just payed them, it has to work.


Doesn't make sense to me "compatibility to new standards / incompatibility to old standards" or things like that. It was perfectly compatible, it's "Made for iPhone" brand.


If it worked before, I pretend it still works.

Sep 20, 2012 5:28 PM in response to nikB123

4th Gen iPod Touch/Clarion VZ400 Same issue-no bluetooth controls, no iPod out. Regardless of whether or not it is not apple's issue, this is a negative for anyone who owns these stereos and was looking to buy an iOS 6 device. Apple should, at least, have some official comment on the issue (perhaps "we're not going to offer any help with this problem because we have to upgrade to new standards. Sorry."). Probably not important enough to them, though. Shame. I was really looking to go back to the iPhone, but this issue, coupled with their inferior new Maps app, really has to be a dealbreaker. Luckily not locked into an iPhone. My GNex has 99 problems, but a Bluetooth ain't one.

Sep 20, 2012 8:49 PM in response to nikB123

I am also having the same problem Pioneer AVH-P4400BH. This Radio worked absolutly perfect. It automatically played the music in my 4GS on IOS 5 but now it soes not automatically play and when you want to play it only gives you the audio no artist/song description. I could only think that there have been many people working for Apple that were beta testing this new IOS and they choose not to fix anything this is a huge oops on their part. Dont know why the giant hurry. Normally we got a good clean working product. I am very upset im glad I cannot get this new 5 I will wait until the 5 Snap comes out.

Sep 21, 2012 10:52 AM in response to spanks127

@spanks127: ohoh... That is no good news.. I suppose that really reduces the chance that Apple will quickly act on this and release a proper firmware that does well with the "old" iPhones..


I also tried the suggestion from henslegs with the closed Music app. I tried it twice. That was no gamechanger, still not working. My Alpine than says "Searching" for hours, yeah.. Really.. for hours.


@KingofLimbs12: I'm sorry for your personal bad luck.. BUT.. At least that means it's not only an "old" iPhone problem - that propably puts a bit more pressure on Apple..


Message was edited by: Lighty_

Sep 22, 2012 7:34 AM in response to nikB123

I'm having the same issue. I drive a 2012 civic si and my Bluetooth has always worked flawlessly. As of yesterday when I purchased the new iPhone 5, my Bluetooth doesn't even show on my phone. It simply looks to b searching for the connection and never finds It. I decided to just hard wire the phone to my cars USB port and was again surprised to find the car didn't recognize the device. After playing with the phone I found that if I plug the phone in while my music is playing it connects. No luck with The bluetooth regardless of what I tried. It's almost expected to see problems when a new OS is released. We can only hope apple is quick to release an update for the issue.

Sep 24, 2012 11:14 AM in response to MORTY02

I believe you are half right and half wrong. If you connect your iPhone 5 with the cable included with it and read the iPhone as a device, it would work, it would be looking at it as an audio file and the stereo does the work, however, if you rely on the special cable that you buy septerately, the one with the USB and 1/4" connector,you might be out of luck. I could be wrong as well, I have the 4400bh, I have not used it yet, just installed it, but my last stereo was a sony and the USB connection worked as a data device.


You might be able to purchase the adapter to make it work as well, it is only $29.

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bluetooth music issues after iOS6 update

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