bluetooth music issues after iOS6 update

Ok, i just updated to iOS6 today. I jump in my car to drive home, and now my radio ( pioneer svh-p3400BH) no longer shows any sont info when bluetooth streaming. I used to get artist, album, and song info. Also, when i connect it via USB, i no longer get genra infr ( pop/rock, classical, ect).



Any ideas? if this a firmware on Pioneers side, or is the blue tooth messed up in iOS6?

iPhone 4S, iOS 6

Posted on Sep 19, 2012 8:28 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2013 3:07 PM

Dear Valued Pioneer Customer:
We would like to inform you of the availability of an optional Bluetooth® firmware update (HW05-SW01.27.20) that enables Bluetooth AVRCP control and metadata display from a compatible Pioneer CD or DVD Receiver when used with an iPhone® 5 or iOS 6 device. If you do not own an iPhone 5 or iOS 6 device, there is no need to install this update.

This firmware update may be used only with the following 2012 Pioneer products:

CD Receivers DVD Receivers

DEH-P8400BH
DEH-P9400BH
DEH-80PRS

AVH-P2400BT
AVH-P3400BH
AVH-P4400BH
AVH-P8400BH

In order to perform this update, the following items are needed:

  • A Pioneer CD or DVD Receiver above with built-in Bluetooth
  • Laptop with built-in Bluetooth running Windows® 7
  • Bluetooth firmware update (HW05-SW01.27.20)

How to Obtain the Free Firmware Update

1. Download the INSTRUCTIONS for the optional Bluetooth firmware update (HW05_SW01.27.20).
2. Download the UPDATE FILE to a computer and transfer the file to a compatible 2012 Pioneer CD or DVD Receiver via a Bluetooth-enabled Windows 7 laptop.
You can also arrange for Pioneer to update your 2012 Pioneer CD or DVD Receiver by calling Pioneer Customer Service toll free at 800-421-1404 during regular business hours (M-F 10AM-7:30PM Eastern Time, except on holidays). If this firmware update is performed by Pioneer, there is a charge of $60.00 (this charge includes return shipping of the updated unit within the U.S.). Charges for removal/reinstallation of the unit and shipment to Pioneer are the customer’s responsibility.

How to Determine if the Firware Update has Already been Installed

CD Receivers:

• With the unit turned off (press and hold the source button until the CD Receiver turns off), press and hold the center of the volume knob to bring up the Settings menu → rotate the volume knob until "BT Version Info" is displayed and then press the center of the volume knob → The firmware version should show HW05-SW01.27.20.

DVD Receivers:

• With the unit turned off (press the home button and select ‘OFF’ from the source icons), press the home button → Press the “System” icon at the bottom of the screen → Select the “Bluetooth Version Info” option → The firmware version should show HW05-SW01.27.20.

If the Bluetooth firmware version shows HW05-SW01.27.20, no further action is necessary.

Questions
If you have any questions, please contact the Pioneer Customer Service Center toll free at 1-800-421-1404, Monday through Friday, 10:00 a.m. to 7:30 p.m. (Eastern Time), except on holidays.

Sincerely,

Pioneer Electronics (USA) Inc.

1,017 replies

Sep 24, 2012 6:22 PM in response to apu2009

The only way to fix the problem right now is to revert back to iOS 5.1.1, and the only way you are going to be able to do that is to get a new iPhone 4s preloaded with iOS 5.1.1. See my earlier post about getting a free exchange at the Apple store if your phone is less than a year old (which it will be right now if it's a 4s).

Sep 24, 2012 6:42 PM in response to guy70

Yeah, my attempt to downgrade my 4S just failed. This is so depressing. "device not eligible for this build".


AVH-P2400BT / iPhone 4S


Features lost include artist, song, etc. info. It used to start playing where it left off regardless of whether I was using Pandora, Rdio, etc. One thing I noticed too is even plugged in USB, I don't get track information. I bought the stereo less than 2 months ago. I really hope one side or the other will fix this.

Sep 24, 2012 8:51 PM in response to nikB123

It's been a couple days now that I have had this problem but Over time it has actually fixed itself.


Bluetooth headset: Beats wireless

Phone: iPhone 4S

Applied IOS 6 update


First couple times of connection I had all the same problems but my iPhone now seems to be connecting without any flaws whatsoever.


I'm not sure how it fixed itself but maybe it just needs time to learn the device after applying the IOS 6 update.

Sep 25, 2012 9:31 AM in response to spanks127

spanks127 wrote:


Why should Five major stereo companies be forced to issue updates to their users because Apple fails to properly equip their phones...


Because Apple may not have done anything wrong.


The entire phone industry is driven by new features and the latest protocols, not backwards compatibility.


Backwards compatibility is guaranteed in the protocols; Apple's not responsible if the device implementors got it wrong.


That's the way protocols work; the parties on both sides have to properly implement their side of a protocol for things to work.


As I've said previously, this isn't a hard issue for those with the equipment to diagnose, and the fact that none of the companies with devices having this issue have yet to definitively stated it's Apple's bug seems to indicate it may not be.


Any enthusiast site with a BT-compliant app or device and a BT protocol analyzer could look at the data stream and know within minutes if Apple was sending properly compliant metadata or not (and many of them are not exactly fond of Apple and would delight in such), and we haven't seen any of those sites post about it (yet) either.

Sep 25, 2012 4:39 PM in response to nikB123

I have the same issue on Pioneer AVH-2450bt, I can´t have song information and either play/pause songs from the Pioneer.

I would love to get back to iOs 5.1.1 but I can´t do it because I don´t have a jailbreak device.

I hope Apple fix this ASAP otherwise I will start considering that Apple is no longer top quality company anymore.

Sep 25, 2012 11:41 PM in response to JJac11B

JJac11B wrote:


Well I just bought a new Jetta 3 months ago and spent an extra 1200 to have the bluetooth interface option. Now iOS 6 has ruined that. Thanks for the update!


Have you tried notifying Volkswagen and/or your dealer's service department?


If you got new tires and a wheel bearing seized, would you blame say Michelin, since everything worked just fine with your old tires?

Sep 26, 2012 3:32 PM in response to achster

Also can not get mine to work on a Kenwood DNX6190HD, worked perfect with iPhone 4 and iOS 5 but iPhone 5 and iOS 6 do not work right. It plays songs through bluetooth but none of the stereo or stearing wheel controls work and there is no song metadata. Both those things worked before and were a huge reason I bought this head unit. Apple better get this fixed soon!

Sep 26, 2012 4:33 PM in response to rajan_g4

Ok i had a go at trying to connect my iphone 4s to my Mac book pro running the latest mountain lion version. Some thing that worked in ios5.1.1 does not work in ios6. In my bluetooth manager i can see the profile for my iphone (when it was ios5.1.1) and it displays that the device has the avrcp protocol enabled.


So its not just other devices but also macintosh products affected. Anyone else tried connecting iphone to MBP via bluetooth?? (Should i start a new thread??)

Sep 27, 2012 3:56 AM in response to nikB123

Originally I'm coming from another thread (https://discussions.apple.com/thread/4318307?start=0&tstart=0), but the reply of nikB123 got me here and I want to add something to the discussion, so Apple perhaps understands what problems the cause with there Update to iOS 6!


I have also bluetoothproblems with my iPhone 4S and my Wireless Beats (V2) Headphones, since the Update to iOS 6!


Especially with Audiobooks and Podcasts the iPhone cuts out every couple seconds everytime it gets to the next chapter. Sometime I can’t hear the music or the Audiobook/ Podcast anymore, but the iPhone continues to play it.


By the way the “remote” controls on my headphone aren't working properly as well. Sometimes the iPhone gets my commands, sometimes not.


When I use the cable with the Beats Headphones or my older iPod (3GS Gen. with Bluetooth, but without the Softwareupdate) I have neither of this problems!


I’m very disappointed by Apple! This is the worst Softwareupdate I have seen jet from them and the headphone were very expensive! 😠

Sep 29, 2012 8:50 AM in response to nikB123

I contacted Subaru, they have no issued any update nor are they working on any update, but there is a solution. On the vehicle there is two ways of setting up the bluetooth, via the head unit, and via the voice commands on from the steering wheel controls. I tried to do it according to the voice command and all is completely cured. Iphone 5 automatically connects to my bluetooth audio and shows tracks and everything, fully functional. Hope the rest of you guys are able to figure it out! Weird that it would work on some manufacturers, but not others. Maybe subaru was already ahead of the game on the bluetooth software.

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bluetooth music issues after iOS6 update

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